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All 41 Key West hotels

Sunset Key Guest Cottages, A Westin Resort

4.0 of 5 Resort   |   245 Front St, Key West, FL 33040
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84%
Ranked #18 of 41 hotels in Key West
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Heidi B Menominee, Michigan
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370 people have reviewed this hotel

Traveler rating
    238
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Me & my boyfriend came down for the weekend. We had all kinds if plans before we got here but once we stepped foot onto Sunset Key, we never left!! Very impressive in every way!! From the friendly staff to the cleanliness of our cottages & the quality of food.... we DEFINITELY will return.

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Menominee, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My new husband and I spent the last four nights of our honeymoon at Sunset Key Guest Cottages. It was the perfect spot in every way--beautiful and tranquil tropical setting, lovely and well-appointed cottages, and courteous and helpful staff. Our first night the staff surprised us with champagne and chocolates. We enjoyed two dinners and two breakfasts at the hotel's... More

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Boston, MA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having stayed in the SSK cottages several times for the past 14 years, I can say first that yes it is expensive but there are ways to save. First, if it's just you or you and your companion tell them you need one bedroom in the cottage. Second, or bring another couple. When you get right down to it, the... More

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I have been staying at the Cottages one week in the month of October for the last three years, soon to be forth. To say Sunset Key is amazing does not do it justice. The grounds are gorgeous, the cottages are fabulous, the staff is charming and very accommodating. Sunset Key is by far the nicest hotel... More

Was this review helpful? Yes 1
McLean, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Sunset Key presents a peaceful island retreat off of "mainland" Key West. Contrary to other guests noting the dated state of the cottages, we greatly enjoyed our two-bedroom, three bath unit, nicknamed Pelican. The well maintained bathrooms, comfy beds, and spacious common room and kitchen provided the perfect home-base for a family of four. Just steps away, we could easily... More

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest: We are happy to hear you enjoyed your stay with us and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More

Florence, Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sunset Key Guest Cottages is a great place for families. The apartment was nice had all the conforts we needed. It was clean and the kitchen was great!!! The only problem was the sofabed. That was terrible. You can't sleep on that! We stayed for 3 days in July 2014 and it was great value for the money. Has a... More

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Naples, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great food with great staff. We stayed for 4 nights and dined here twice and we where not disappointed. Our table was slightly late but that was due to a sudden downpour but the staff looked after us with drinks and complimentary starters.

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Rockwall
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This place is absolutely beautiful and the cottages are very clean. Those are important things. But this place has a rude staff. There is no urgency to get things done. If you call the concierge, you get a voicemail. And that happened multiple times. I called the concierge to see where the blow dryer is located....guess where....in the tv unit.... More

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WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
8 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Due to the fact that we were traveling with small children, my family decided to stay at Sunset Key and away from the nightly atmosphere of Key West. From the photos displayed on Westin's website, the cottages and property look beautiful, however this is not the case. As stated by other contributors, our cottage was dated, dirty, and had a... More

Was this review helpful? Yes 7
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is regrettable to hear that your stay with us did not meet your expectations. When the concierge arrives at 7:00am, they go to the pool area to make sure there are towels available. There was one day during this time period that we ran out in the... More

1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed at this location and I was terribly disappointed. To top things off I do not know if American Express or Sunset Cottages screwed up my reservation but judging from the service I got their it could have been Sunset Cottages. Nevertheless, when I complained to American Express about the reservation Sunset Cottages staff lied as to my reaction.... More

Was this review helpful? Yes
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is regrettable to hear that your stay with us did not meet your expectations. I spoke with the concierge and at the time of your visit we were operating at 100% occupancy and there was no other cottage available to move you to with the bed type... More

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Additional Information about Sunset Key Guest Cottages, A Westin Resort

Address: 245 Front St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset Key Guest Cottages, A Westin Resort 4*
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Also Known As:
Sunset Key Guest Cottages, a Westin Hotel Key West
Westin Key West
Key West Westin
Sunset Key Cottages Guest

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Key West #6 Luxury Hotel in Key West #6 Top resorts Hotel in Key West #7 Spa Hotel in Key West
Hotel Class
Official Description (provided by the hotel)
Sunset Key Guest Cottages is a secluded tropical island sanctuary located just 500 yards off the coast of Key West Old Town historic seaport district featuring private cottages. ... more   less 
Number of rooms
37

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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