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Sunset Key Guest Cottages, A Westin Resort

#21 of 45 Hotels in Key West
Certificate of Excellence
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245 Front St, Key West, FL 33040
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5th Night Free & Credit
Best prices for: 1 room 1 guest
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Sunset Key Guest Cottages, A Westin Resort
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Sunset Key Guest Cottages, A Westin Resort
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424 reviews from our community

Traveler rating
    272
    84
    34
    17
    17
See reviews for
141
131
4
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnesota
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a special little gem of a resort! Our family stayed in a 2br cottage for 4 nights and it truly exceeded all expectations! Really the perfect mix of relaxing/laid-back beach elegance on the most adorable and picturesque little island. The cottage was well appointed, spacious and clean. Very child friendly for entertaining our 2.5yr old; zero entry pool, kitchenette,... More 

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Medfield, Massachusetts, USA
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our family of 4 (parents and two teens) stayed at Sunset Key during February 2015. Trying to escape the cold and snow of Boston, we headed about as far south as we could. Unfortunately, the cold traveled with us. Sunset Key was beautiful and the accommodations were lovely but without warm pool/beach weather its hard to fully enjoy.

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New York City, New York
Top Contributor
96 reviews 96 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a 2 bedroom ocean view cottage. This was perfectly fine! I don't recommend paying the extra money for oceanfront. Also, make sure you request a cottage that does not face the cruise ships, as they were kind of annoying to look at! The pool and beach were great. We did not have any problems with the service,... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It has the potential to be one of america's great resorts but sadly the service and hard product issues fall horribly short. Often there aren't enough towels at the beach. Paint is chipped. light switches dont work. cottages are in need of a lot of TLC. Workout room has a vending machine in it (is this motel 6)? The place... More 

Was this review helpful? Yes 2
Aledo, TX
Top Contributor
207 reviews 207 reviews
47 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The cottages are quaint with a homey feel. We paid for the most expensive view and really there is none except from the fabulous restaurant. The rooms are set up like home to take no advantage of the ocean view at all. The bedrooms are tiny! They do have a nice sitting areas and a kitchen which some would appreciate.... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We ate lunch a week ago at Latitudes, the restaurant at the Sunset Key Guest Cottages, a Westin Resort, on Sunset Key off of Key West. The resort and restaurant is a short boat ride from the cruise ship terminal at the end of Duval Street. The ambiance and the food was great. Where this restaurant really excels is in... More 

Was this review helpful? Yes 2
Barto, Pennsylvania
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just stayed for three nights in the cottages. We couldn't have asked for more! From the concierge who met us on Key West and took us to the ferry, to the wait staff to housekeeping, to the ferry captains to the Sunset Key concierges, everyone was super friendly and helpful. Our 3 bedroom cottage was clean and neat, perfectly... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked a very expensive ocean front room here and when checked in are shown a room on a cart path and if you stand on the front porch from the right angle can see the water. What a joke. Ocean view it's like selling a "water view/front" home and showing the buyer the great view from the attic and through... More 

Was this review helpful? Yes 10
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest: Thank you for taking the time to share your feedback. The designation of ocean front and ocean view stem from their view of the water. Ocean front cottages directly face the water or water can be seen from inside the cottage Ocean view cottages have an indirect or partially obstructed view of the water, or water can only... More 

Pigeon Forge, Tennessee
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent food. Very tasty. Great atmosphere. Excellent wait staff. First, Westin Sunset Key Guest Cottages' three bedroom ocean front cottage is quite likely the best accommodation you can have in Key West unless you buy your own house. It is also one of the only accommodations in the Key West that is located right on the beach. our luggage was... More 

Was this review helpful? Yes
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 2 evenings in the least expensive rooms ( which were still beyond pricey at $853/eve) and got a view of the pool and garden on the second floor with a poor balcony and no lounge seating. Very disappointing for the high rates. When asked about moving to an ocean view cottage price skyrocketed to over $1500/night. Now... More 

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We share all comments with our staff for training and improvement purposes. Your feedback is appreciated. We hope to welcome you back to our hotel in the future. Sincerely, Lourdes Torbisco Marketing Director More 

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