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Sunset Key Cottages, A Luxury Collection Resort, Key West

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245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
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5th Night Free & Credit
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1 room 1 guest
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Sunset Key Cottages, A Luxury Collection Resort, Key West
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Definitely not 5 Stars by any stretch of the imagination What can i say, Westin is consistently horrible across the country on so many levels, but everywhere else that seemed decent was fully booked, so we ended up here, i knew this wasn’t go be amazing, but i thought i would get some sort of value of the ridiculous amount... More 

Was this review helpful? Yes 4
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

In sharp contrast to the commercial, party atmosphere of Key West, Sunset Key is a laid back and welcome respite. We found Latitudes Restaurant to be the shining star of this property. Cannot compliment the staff enough; they were incredibly friendly. We ate at least one meal there each day, ranging from breakfast thru dinner. We were never disappointed. And... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your time on the island and dining at Latitudes. It is truly a special place. We are in the process of renovating the two bedroom cottages. The three and four bedroom cottages have all be renovated within the past two years.... More 

Indianapolis, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

This highly rated resort needs a good cleaning ! Our room was dirty with broken fixtures. The beach chairs were broken and the hammock hanging at the beach in shreds. The pictures online are misleading. The rooms are much different than pictures online. The resort is a partial part of the "island". The place to eat was lovely, and overlooks... More 

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to provide your feedback. We appreciate it because it helps us review the information for improvements in the future. The two bedroom cottages are in the process of being renovated. The three and four bedroom cottages have already been renovated and look different from the two bedrooms. We are also in the... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall we had a great stay here with for our family of four. The property is beautiful, but needs investment to truly be considered "luxury". We are platinum Starwood members and have a good sense for their usual standards of service. The good: the pool is awesome and the beach is the nicest in Key West with a floating dock... More 

Was this review helpful? Yes 8
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to provide your feedback. We appreciate it as it provides us with information we can review for improvements. We apologize for the disappointing experience you had with the fitness center. The fitness center is only a few years old and we just renovated and installed new flooring this year. All reviews are... More 

Sao Paulo, SP
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is a dream! Everything works perfectly, the restaurant is great, the cottages makes you feel at home (a VERY nice home) and the sunset view is amazing!! This hotel totally made my trip to Key West worth it!

Was this review helpful? Yes 4
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this positive review! We are glad to hear you enjoyed your stay with us and look forward to welcoming you back again in the future. Warm regards, Lourdes Torbisco Marketing Director More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been to the keys many times, and have done many of the usual day trips. Plunder key west was very informative as well as entertaining. The tour guide was extremely knowledgeable, able to answer all questions without hesitation. I recommend this tour to anyone visiting key west weather it is your first time or last time in the... More 

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this good review. We are glad to hear you and your family enjoyed your stay with us and look forward to welcoming you back in the future! Thanks again! Warm regards, Lourdes Torbisco Marketing Director More 

Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I planned a surprise vacation for my husband of 31 years and he was soooo HAPPY,AMAZED,FACINATED with this incredibly beautiful hotel.Pure perfection,amazing food,service,accommodations,ambience,decor,beach,etc….We went with our children.oldest son is 28,daughter is 24 and youngest son is 11 years old…they had a blast..As for me ,i didn't want to leave!!! The Sunset Key Cottages are a Piece of Heaven!!!!

Was this review helpful? Yes 4
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More 

Houston, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went back for another visit last month, and this time the "ocean front" cottage was too close to the beach restroom building...we asked to be moved but alas there were no more ocean front cottages available. I thought after I voiced my displeasure with being by the beach front restrooms I would be offered a discount, but that didnt... More 

Was this review helpful? Yes 3
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We appreciate your feedback as it helps us to review for improvements in the future. We are in the process of renovating the two bedroom cottages and have been working on the WIFI connection. Thanks again and we look forward to welcoming you back again in the future!... More 

Park Ridge
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was absolutely amazing. We stayed in a four bedroom cottage that was simply fantastic. The cottage had a plunge pool as well as a hotel pool and of course we were right on the beach so we could go in the water there. The hotel restaurant was great and it was great for families. We went with my... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for the good review of our resort! We look forward to welcoming you back again in the future! Warm regards, Lourdes Torbisco Marketing Director More 

Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is just off the coast of Key West. You can only get on the island via a shuttle from the Westin. Shuttle runs to the hotel on the 15s and 45s and FROM the hotel on the hour and half hour. You can valet your car at the Westin for $22/day and they have a GREAT valet system... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More 

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