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Sunset Key Cottages, A Luxury Collection Resort, Key West

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245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
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Sunset Key Cottages, A Luxury Collection Resort, Key West
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Sunset Key Cottages, A Luxury Collection Resort, Key West
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437 reviews from our community

Traveler rating
    279
    87
    37
    17
    17
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148
135
4
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bayville, New Jersey
Top Contributor
269 reviews 269 reviews
19 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In contrast to the bustling town of Key West, this private island offers a wonderful serene and relaxing place to unwind. The beach is uncrowded, and the sunsets wonderful. The houses/cottages are beautiful and well apportioned. Great place to escape and enjoy the keys, but still just a quick boat ride to lively Key West. Boat Staff are great and... More 

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Pinecrest, Florida
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The setting is absolutely beautiful. The color of the water, the vegetation, the manicured gardens, the cottages...all new, clean and beautiful. It is a short ferry ride away and a world apart from the tourist crowds in Key West. The downside: the service has lots of room for improvement. There was only one waiter for the entire beach, so food... More 

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Boca Raton, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Sunset Key is a very unique property. You are shuttled via ferry to the island. A 5-10 minute ride. Bags are handled seamlessly and the cottages are amazing. Clean, comfortable, roomy. The beach area is beautiful but if it is sand you are looking for, you will be disappointed as it is very rocky. The morning basket with fruits is... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Huffman, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This being our 6th trip to Key West and staying at Sunset Key we still love it! From the friendly staff to the amenities we give high compliments. Our only complaint is that our (private) dinner cruise boat was not allowed to pick us up on the Sunset Key dock. My 74 year old father in law tires easily from... More 

Was this review helpful? Yes
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Florida City, Florida
Top Contributor
115 reviews 115 reviews
59 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We questioned whether it would be inconvenient to take a ferry back and forth to Sunset Key, but it was not a problem at all. We used the valet at the Westin and they walked us to the boat shuttle to the Island. The boat leaves every 1/2 hour and is very promp. When arriving on Sunset Key, we walked... More 

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Paradise condo. You have a tremendous view and you're within 50 yards of the beach. The three bedroom 3 1/2 bath unit is spectacular. Relax on the verandah or walk 30 feet to Latitudes restaurant. You're the closest unit to the shuttle boat over to Key West. Every morning they deliver a basket of fruit, bread... More 

Was this review helpful? Yes 4
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Austin, Texas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights at the Cottages, we had three couples and shared a three bedroom property. Being all together was great. The property had a full kitchen (small, but functional). Rooms were nice. The property also had beach, pool, and restaurant. While everything was nice, considering the price it was not as good as it should have been. Should... More 

Was this review helpful? Yes 3
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to share your feedback. All comments are reviewed with the staff for training and improvement purposes. We do recommend bringing water shoes for the beach as there are small rocks. Thank you again for taking the time to review our resort. We hope to welcome you back in the future. Warm regards,... More 

Fairfield, Connecticut
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

We spent two nights here after staying at the Casa Marina in town. No comparison. We arrived after a quick boat ride to the private island and were met and escorted to our room. We had been upgraded as a Starwood member and stayed in the Pelican Cottage! Views were amazing from our porch. Cottage has two double beds in... More 

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Skillman, New Jersey
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 12, 2015

Sunset Key is a luxurious treat of a hotel! Just a beautiful, short ferry ride from downtown Key West, you are transported to a private island of gorgeous cottages. The cottages are huge and immaculate, with a stocked fridge and mini kitchen. The 2 BR cottage had 3 full baths, comfortable beds and every morning fresh pastries delivered to the... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Naples, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2015

Took 20 min. to check in. Room service very slow...ice, other requests. The 3 BR cabin was a bit dated but comfortable. Dinner on beach at Latitudes a highlight. This place is pricey, which is fine, but you can't pretend to be great when running under staffed during peak season.

Was this review helpful? Yes 2
WestinKW, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to share your feedback. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thanks again for your comments. Warm regards, Lourdes Torbisco Marketing Director More 

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