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Heron House Court

412 Frances St, Key West, FL 33040 (Formerly "Fleur De Key Guesthouse")
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Heron House Court
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Ranked #67 of 92 Key West B&B and Inns
A recent review
4 of 5 stars reviewed 2 weeks ago
Sharlee B
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316 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The room was truly a disaster. -The carpet was stained beyond belief-Towels all had stains (mostly blood)-13 inch TV with VHS was a blast from the past-Soaps were never replaced. Although the room was a joke, the grounds are very nice and the staff is beyond friendly. I just cant get over the upkeep of the room. The housekeeping staff... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me say first that Roman and Michael are the best hosts! They should be working at a much nicer hotel. They are personable and attend to your every need. The room was horrible! The carpets are filthy and torn. The shower curtain had a lot of black mold, and it was disgusting. The window unit AC worked intermittently. Everything... More 

Was this review helpful? Yes 3
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although I agree with the other comments about the place needing updates and a good scrubbing, I think this place is lovely to stay at. Roman and Michael are absolutely loveable and helpful. The bed was comfortable. They even accommodated our early arrival. A lovely place to stay. Very convenient to the warf.

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Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

We wanted to have the total Key West experience and the Heron House Court did not disappoint. Original Key West Style property, well maintained common areas, wonderful pool and jacuzzi areas outside with a small, livable, dated room. The staff was great especially Roman the front desk clerk. We found parking right on the street in front of the hotel... More 

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Delray Beach, Florida
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 10, 2015

Went there kind of last minute for my birthday weekend so it was hard to find a place to stay. However, HH had 4 out of 5 stars so didn't worry about it. Was less than luxurious and a disappointment. The good: Nice and helpful front desk staff. Comfortable bed. Good location to Duval. Quiet. Lots of hot water. Pool... More 

Was this review helpful? Yes 1
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 6, 2015

This classic 1800s home has been converted into a quaint Inn. The rooms are a little bit dated but comfortable. Bathrooms desperately needs updating. The staff was unbelievably accommodating. They are pleasant and extremely knowledgable about the surrounding areas and they can accommodate any needs for you. In particular front desk Manager, Roman, was one of the most pleasant and... More 

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Hurley, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

Spent a weekend at Heron House Court in poolside room. Room is toward least expensive side. Room was clean and reasonably comfortable. Location is centrally located in Keywest historic region. Continental breakfast is simple, but adequate. Like many places in Keywest, pool is small but well kept. We did not require much from staff, but friendly and helpful.

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thousand oaks
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 7, 2015

Roman and Michael are absolutely lovely. They could make you feel happy to stay almost anyplace. Almost. For $259 in April, this was 3 day "splurge" on a 3 week trip. We were warmly welcomed by Roman in an attractive, sunny lobby in a good location in town. It was downhill from there. The website describes antique and hand crafted... More 

Was this review helpful? Yes 3
Cape Coral, Florida
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 16, 2015

A wonderful property to relax, recharge and meet an eclectic collectionof travelers from the world over. Roman, the day manager, will do all he can to make sure your stay in KW is great! The property is unique and, if you like to stay in places other than cookie cutter hotels and vacation rentals, you will appreciate this property. However,... More 

Was this review helpful? Yes 1
nantucket
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed February 27, 2015

We LOVED it here!!! But let me be honest the rooms are not the greatest, they are outdated, and the whole exterior could use a sanding and paint job. BUT it is private, the sun shines on either the pool, jacuzzi or sun deck during the day. It's not crowded and NO KIDS!!! The bed was SO comfortable! A/C worked... More 

Was this review helpful? Yes 1
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