Overall the place was really nice. When we got to the facility the parking lot had a bunch of used condoms all over. I informed the staff and they took care of it right away. Then we got issued a dirty room and had to go back to the front desk to get re-issued a room. We had a few... More

We did love this place for our kids and the location however it is a house that we moved into for the weekend and as such, we left behind a bag. We left our room in impeccable order and notice the bag was left behind right away. We called the front desk who was "looking into it" and never called... More

We love this place!!!! The rooms are large and clean. The property is beautiful. The staff is professiona and engaging. The view is fantastic. The pool bar is a huge plus. It is a car ride/cab ride away from Duval, but it is so relaxing it is well worth it!!! It is also a great value for so a large... More

Personally, I prefer the Hyatt Beach House (mostly because of the zero-entry pool), but Hyatt is also great! Nice pool, shuffleboard, overlooks Atlantic Ocean. 2 bedroom, 2 bath condo style rooms with full kitchen and w/d. Internet was down while we were here, except for in the lobby - very disappointing. Great view to see the jets practice and there's... More

We have stayed at several places in Key West. We own at the Hyatt Beach House, and this was our first time at Windward Pointe. We loved it! The view was gorgeous, the property is beautiful, and the pool is so much fun! We really enjoyed being on the quiet side of the island too, made it much more relaxing.... More

We had stayed in Hyatt Sunset Harbor and Hyatt Beach House previous to this. This is by far the best of the three!! I was a little hesitant to be so far away from Duval, but it was SO relaxing being here. And they also offer a shuttle to get downtown if you don't have a rental or just don't... More

We stayed at the Hyatt Windward Pointe at the end of February 2013. The unit was lovely. Clean, well appointed, beautiful view. The staff was very friendly and helpful. The airport noise was a bit disconcerting at times--but mostly when we were outside. We rented a car and would highly recommend doing so if you stay at this property. We... More

the resort was great. pool was perfect, although we experienced some bugs--?no see-ums maybe? they were a little annoying. otherwise, the beach was walking distance, but not very clean or picturesque. we enjoyed a wine tasting, happy hour, and food at the grill/bar. fish sandwich was delicious. an iguana decided to visit our table for scraps, which scared the living... More

My wife, Daughter and myself came down here for a wedding in Nov 2012. There was snowstorm in the Northeast and ten days after Hurricane Sandy. We arrived a day late no problem they did not charge for the night. They could not have been more accommodating. The rooms were in great order the jetted tub was great and it... More