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Hyatt Sunset Harbor Resort

200 Sunset Lane, Key West, FL 33040
Hotel amenities
Hyatt Sunset Harbor Resort
Ranked #32 of 42 hotels in Key West
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113 reviews from our community

    Trip type
Traveler rating
    51
    37
    10
    7
    8
Date Rating
Raleigh, NC
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

We are Hyatt timeshare owners at Windward Point in Key West and exchanged into the Sunset Harbor. While we love windward point, on this trip my 75 year old mother-in-law came along with us and my nephew and 3 of his friends. We wanted to be walking distance to most everything. If you are at the windward point out by... More

Was this review helpful? Yes 1
See 7 more reviews by KmartRaleigh_NC for Key West
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

Was nervous due to reviews, but studio and property were great. Staff very friendly and location was great. Gave us early check and late check out. The property could not have been better. Location was key, no need to rent a car or scooter you can walk everywhere

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See 3 more reviews by twohappydogs for Key West
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

We are driving home after a wonderful stay at hyatt sunset and I am still smiling. We have vacationed in KW for years and love this hidden gem. You are seconds from Truman Annex, Diving, mallorey square and The action on Duval. The great part is the hotel property is serene and quiet. The pool area is beautiful and never... More

Was this review helpful? Yes 1
Lakeland, Florida
1 review
2 of 5 stars Reviewed May 9, 2013

I don't know where these other people stayed at that said it was nice but NO!!! It's OLD and our room was S.M.A.L.L.! The minute you opened the door and steped in from the little foyer, you bumped into two chairs at the end of the bed. The tub was next to the bed and you had to move the... More

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review
May 11, 2013

I am so terribly sorry that you did not enjoy your stay with us. Please accept my apologies for the condition of your shower and for your experiences with our team members. We will certainly take the appropriate steps to correct any deficiencies to the unit you stayed in to ensure that it won't happen again for future guests. Thank... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Don't listen to the reviews about studio being small they are far from it.Plenty of room huge bathroom with 2 person Jacuzzi tub.The property is beautiful and always clean.The front desk and all staff is great.You are right official street but fame enough away you don't hear anything.I don't know what the other reviewers were talking about.This is one of... More

Was this review helpful? Yes 1
Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review
May 11, 2013

Thank you so much for your heartfelt review of Sunset Harbor! I'm glad you enjoy staying in our Studios and that our Front Desk and other team members were able to make your stay memorable. We are certainly in a great location, but it's always nice to have team members who enjoy what they do too! More

Hurley, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

Rooms are small for a time share, but location makes up for it's size. Property is tucked away next to Mallory square (place to be to enjoy drifting into marvelous sunsets), and Truman Annex (home of The Little White House). One or two bedrooms have balcony, but studios are without balcony or view. Night life on Duval Street is always... More

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review
May 11, 2013

Thank you for your kind review of our resort! We certainly have a wonderful little corner of Key West with amazing views of the ocean. I'm so glad you enjoy staying at Sunset Harbor & look forward to welcoming you back again soon! More

Palm City, Florida
Top Contributor
111 reviews 111 reviews
25 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 6, 2013

The location is absolutely the best. Walking distance to Mallory Square and Duval. We had a one bedroom suite and although it was clean and the kitchen stocked it was dated. Our room barely had a view of the pool and forget the water. The staff was friendly. The pool area was clean. There were always chairs available and the... More

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See 12 more reviews by NPC07 for Key West
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2013

Just stayed in a two story townhouse last week and enjoyed the place greatly. We parked the car and didn't move it for 7 days. Everything is in walking distance and the pool area is very well maintained. Just signed our purchase agreement and will be back for many years to come. Excellant property!

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review
May 3, 2013

Congratulations on your purchase and welcome to the Hyatt Residence Club and Hyatt Sunset Harbor family!!! I couldn't be happier to welcome a new owner to our every growing, close-knit group. Our owners tend to stay at Sunset Harbor for their owned weeks each year, which creates a welcoming, family atmosphere that you are now a part of. If you... More

Rochester, Michigan
Top Contributor
75 reviews 75 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 22, 2013

We own Hyatt and trade in to this property. As we love Key West, it offers us a superb location for our favorite activities - water sports, sunset sails, great restaurants and observing the cruise ships come and go. The pool is wonderful. This property has no amenities really - except it's fabulous location and pool. No beverage/restaurant service -... More

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See 8 more reviews by DKCampbell for Key West
Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review
April 25, 2013

Thank you for such a great review! We are so glad you enjoy staying at Sunset Harbor and the wonderful location we are in and look forward to seeing you again! Also, thank you for the great room tip! We do have 4 ADA rooms on property (2 Studios & 2 1-Bedrooms) & they are all located on the first... More

west palm beach, florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 15, 2013

Just returned from hyatt sunset harbor, the pool was so fabulous and just right temperature. It is located right where the cruise ships pull up. so convenient to everything within walking distance, and mallory square. Next door to the truman house which we toured and was excellent also. small quaint property. loved everything! The pool has noodles for floating around.... More

Was this review helpful? Yes 2
See 4 more reviews by KJMB for Key West
Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review
April 17, 2013

We are so glad you enjoyed your time here at Sunset Harbor! Thank you so much for your kind words about our staff, pool area and location in Old Town, Key West. You will also be happy to know that we are upgrading our internet this year so our lobby computer, as well as all guest room Wi-Fi connectivity, will... More

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Additional Information about Hyatt Sunset Harbor Resort

Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Sunset Harbor Hotel
Hyatt Key West
Hyatt Sunset Harbor
Key West Hyatt
Address: 200 Sunset Lane, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Amenities:
Business Center Fitness Center Free High-Speed Internet Swimming Pool Wheelchair access
Hotel Style:
#13 Top resorts Hotels in Key West
#23 Romantic Hotels in Key West
Price Range: $$$
Official Description (provided by the hotel):
Condominium Resort with Victorian styling; situated in the heart of Old Town, overlooking the Gulf of Mexico. ... more   less 
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Hyatt Sunset Harbor Resort
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