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All 45 Key West hotels

Hyatt Sunset Harbor Resort

3.5 of 5 Resort   |   200 Sunset Lane, Key West, FL 33040
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Hyatt Sunset Harbor Resort
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Ranked #27 of 45 Hotels in Key West
A recent review
4 of 5 stars reviewed 1 week ago
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191 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We rented a first floor two bedroom unit from an owner on Christmas week 2014. The main strength of this resort is the location. A very short walk to Mallory Square, Duvall Street, and other Key West attractions, but just far enough away that noise is not an issue. The unit was well-maintained, with updated furniture and bedding. Kitchen was... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We own a the timeshare (Beach House Hyatt), but we normally trade out for this one just to be closer to downtown. Both are really great to stay at. They are super friendly every time we've gone here. Since 2000. Everything is close in downtown. No need for a vehicle. If your gonna go further away from downtown, maybe rent... More 

Was this review helpful? Yes 2
Lafayette, Indiana
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have stayed at Sunset Harbor numerous times. Even though the location is the best on the island, the super friendly staff, pool area, and all of our long time friends, completely top it off. We're at SH for the power boat races in November, the sailboat races in January, and St Patrick's Day in March. Can't... More 

Was this review helpful? Yes 2
Top Contributor
319 reviews 319 reviews
61 hotel reviews
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed January 1, 2015

These are like timeshare condos instead of hotel rooms. A little dated rooms, but large and clean. Great pool overlooking the harbor. They had a pool party every day with a DJ and free margaritas. The location is right on the harbor by Mallory square. The workers are super friendly. Thanks Jeff for everything!! We would definetley stay here again!

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
145 reviews 145 reviews
35 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed December 30, 2014

Swore I would never buy another timeshare.......but Hyatt is definitely different than the rest. We stayed 3 weeks at Sunset Harbor. Location as THE best on KW. Resort is squeaky clean. This was Hyatt's first TS so it is a little dated in ways but it did not effect or stay at all. This property has some of the best... More 

Was this review helpful? Yes 3
Athens, Georgia
Top Contributor
66 reviews 66 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 16, 2014

We have stayed in multiple key west locations, as we visit once or twice a year. In January 2014, we stayed in a studio unit here (see previous review). While this was great in many ways, we opted for more space and a balcony this time & stayed in a one-bedroom. Glad we did! Balconies are important to us, as... More 

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Top Contributor
84 reviews 84 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 10, 2014

I have stayed here year after year. And the reason is location, available parking, the friendly and knowledgable staff, as well as the cleaning and maintenance personal. What's not to like? Yes, there are individuals who complain about the physical rooms. The rooms are not perfect, but they are not bad. I will always come back here year after year.

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Bethlehem, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

My husband and I stayed in a two-bedroom unit. We spent several nights on the balcony enjoying the sunsets. The staff was very friendly and helpful. The unit was clean and in good condition. The best feature of this hotel is the location! We did not have a car but found it easy to walk to all the attractions, restaurants,... More 

Was this review helpful? Yes 1
Hilton Head, South Carolina
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 23, 2014

This hotel is walking distance to Mallory Square and Duval Street. Parking is available across the street for a nomila charge while staying at the hotel. The maintenance staff is speedy and efficient. I had two small problems that were resolved in less than 10 minutes.

Was this review helpful? Yes 2
Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to share your thoughts and comments on your stay at Hyatt Sunset Harbor. I am glad that maintenance was able to take care of your requests in a timely manner. We hope to welcome you back soon! More 

1 review
1 of 5 stars Reviewed November 23, 2014 via mobile

Don't waste your money no mater how cheap the room looks on line. As the person at the front desk told me none of the Studios have a view. No view unless you want to look out the single 3' wide window which looks out on the corridor to the room.

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Please accept my apologies for not being able to exceed your expectations during your recent stay with us at Sunset Harbor. We do our best to communicate the specific amenities and layouts of our Studio units prior to guest arrival. While our studios do not have a balcony, our One and Two Bedroom units do have balconies that have beautiful... More 

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Additional Information about Hyatt Sunset Harbor Resort

Address: 200 Sunset Lane, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Sunset Harbor Resort 3.5*
Number of rooms: 66
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Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#2 Best Value Hotel in Key West
#9 Top resorts Hotel in Key West

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Hotel & grounds (16)
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