We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Sunset Harbor Resort

200 Sunset Lane, Key West, FL 33040
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Professional photos
Hyatt Sunset Harbor Resort
View Map
Add Photo Write a Review

214 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    109
    66
    17
    10
    12
See reviews for
47
111
4
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (48)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (49)
All months
Humble, Texas, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Perfect location, walking distance to popular restaurants, bars , and shops. Small rooms, but we did not stay On the room all that long, we were out exploring the area. Kitchenette included. Beautiful ground. Right by the dock for excursions.

Was this review helpful? Yes 1
Baltimore
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have stayed at this resort 3 previous times trading thru Interval International. Each previous time we were assigned a unit from II. This time, however, instead of the two bedroom, two floor townhome II assigned to us,we were put into a one bedroom , first floor unit with a one bedroom studio lock-out. Since our daughter... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

21years ago we purchased our week in paradise at the Hyatt Sunset Harbor In Key West. Although it's only a Timeshare it dispelled all the unfavorable comments that are around about timeshares. We have an awesome 2 story unit deeded to us for 7 fantastic days every year. The friendly staff and outstanding management team keep our unit looking better... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
158 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with friends who own a timeshare unit. The unit was just upgraded with new appliances and was very clean. The location is perfect for sunsets and has easy access to all the attractions in Key West. I would definitely recommend staying here or close by. You can walk to just about anything and it's quiet in the... More 

Was this review helpful? Yes 1
Saint Augustine, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 days here for our anniversary. All of the staff constantly told us Happy Anniversary every time they saw us. Not sure how they knew but the hospitality was great and appreciated. They even delivered flowers and a bottle of wine to our room with a happy anniversary card. We had a 2bedroom townhouse that overlooked the... More 

Was this review helpful? Yes 1
Ponte Vedra Beach, Florida
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are "owners" at Hyatt Sunset Harbor". We were one of the first to buy a unit 20 years ago. We bought pre-construction and still paid a significant price.The maintenance fee has increased from $700.00 to $1,200.00 over that period. In that time the exterior of the residence has been kept up in top notch form. It is beautiful every... More 

Was this review helpful? Yes 3
Jon D, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Marianne K, Thank you for your review and being a loyal long term owner at Hyatt Sunset Harbor. I completely understand your points and I am glad to inform you of some current upgrades in process that may ease your concerns. In regards to the microwaves and stoves, we have confirmed deliveries for all new stainless steel appliances for the... More 

Apollo Beach, Florida
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Small rooms with tiny windows that have views of street or parking lot. No ice in ice machine, light not working in room,small pillows. Felt itchy in their bed. Location close to late night binge drinking but have to walk some dark roads to get there. Parking belongs to another hotel and is across the street.

Was this review helpful? Yes
Jon D, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Tellithowitis06111, I truly apologize for your experience during your last stay with us at Hyatt Sunset Harbor. As we have numerous options of room types such as 26 studios, 27 one bedrooms and 13 two bedrooms I would highly recommend trying the other options as there are pretty significant differences in sizes and overall sq footage. I apologize for the... More 

Temple Terrace, Florida
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sunset Harbor is the first resort built by Hyatt Residence Club. It is in a perfect location in Old Town for walking to everything. Old Town is a 4 square mile historic district on the waterfront it is an "old town". Streets are narrow, parking is difficult and expensive,but guest of SH don't need to worry since they are provided... More 

Was this review helpful? Yes 2
Northeast, USA
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 26, 2015

This was our 5th year in a row staying here. Every year it gets a little better. We were provided the room we requested. The property was neat and clean and well maintained. The staff was more than accommodating. The rooms are spacious. When we were in our room with the doors closed it was very quiet. Beautiful views of... More 

Was this review helpful? Yes 1
Norman, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 24, 2015

Our stay was perfect. The location can't be beat (walking distance to the marina, Duvall Street, Mallory Square, Truman house, etc.), and the property is absolutely beautiful. We stayed in a 2 bedroom 3 bath unit with updated living room (new rug, sofa, chairs, etc.) and 2 king beds upstairs. The bathrooms were spacious and clean, beds comfortable and the... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Hotel & grounds (17)
Viewed
View from room (15)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Pool/beach area (8)
Viewed
Bathroom (5)
Viewed
Family/play areas (1)
Viewed
Other (25)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Key West hotels
0.3 mi away
Cypress House Key West
Cypress House Key West
#13 of 45 in Key West
4.5 of 5 stars 304 reviews
0.4 mi away
Galleon Resort And Marina
Galleon Resort And Marina
#39 of 45 in Key West
4.0 of 5 stars 356 reviews
3.5 mi away
Hyatt Windward Pointe
Hyatt Windward Pointe
#12 of 45 in Key West
4.5 of 5 stars 532 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hyatt Key West Resort and Spa
0.1 mi away
The Westin Key West Resort & Marina
3.7 mi away
Hyatt Beach House Resort
Hyatt Beach House Resort
#29 of 45 in Key West
4.0 of 5 stars 395 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay