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All 41 Key West hotels

Hyatt Sunset Harbor Resort

3.5 of 5 Resort   |   200 Sunset Lane, Key West, FL 33040
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Hyatt Sunset Harbor Resort
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81%
Ranked #27 of 41 Hotels in Key West
A recent review
5 of 5 stars reviewed 6 days ago
AshleyAle Tampa, Florida
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176 reviews from our community

Traveler rating
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    15
    10
    10
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36
90
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This place. I can't say enough about it! The staff was very welcoming, the property itself was beautiful and perfectly located. I didn't want to leave! The concierge was very helpful in choosing activities to do for the week. The pool parties were thoughtful and fun. All in all I'd say this was our favorite trip to the island (and... More

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Jupiter, Florida
Top Contributor
101 reviews 101 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

One has to experience Hyatt Sunset Harbor to really enjoy "Old Town" Key West. The property is immaculate and casual. Lobby serves Starbucks Coffee every morning and the staff under Derrick the Resort Manager, is professional, friendly and helpful; they really go out of their way to make you feel at home.

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Hyatt staff were very friendly and helpful! The resort was clean and the rooms were very nice! Bed was comfortable!! Location is excellent and you are walking distance to everything!! Can't go wrong staying at this lovely place!!! We can't wait to go back !!

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Vickrand, Thank you so much for your wonderful, resoundingly positive review of Hyatt Sunset Harbor! It's always great to hear our guests and owners sharing their experiences with other travelers. Trip Advisor provides such a great forum for travelers like yourself to read what guests are saying and decide where to stay based on those comments. I'm so glad you... More

Astoria, New York, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This resort is in the perfect location. We were able to walk everywhere! The resort was clean, employees were friendly and helpful! The rooms do need a little bit of a facelift, however, they are very clean. Lots of excursions right outside the door! Beautiful sunsets!

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

AlliCan48, Thank you so much for taking the time to share your thoughts and comments regarding your stay at Hyatt Sunset Harbor! We do have several upgrades and renovations coming up over the next year that are sure to make a significant positive impact. Scheduled to be completed by the end of 2014 are the new sofa beds, new living... More

Asheville, NC
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Sunset Harbor many years. The past two years have been in a studio. The manager (Derek) personally volunteered to help me get the best unit for our 2015 vacation when I was unhappy last year. I did my part by booking earlier, then called Derek to verify a good unit. My phone call was returned within... More

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

sunhawkins, It was my pleasure speaking to you this week and I look forward to seeing you when you return next year. It will be here before you know it! More

San Francisco, California
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The resort is in a perfect location to explore the Duval St. area of the key. It's steps from the cruise ship port, which we could see from our harbor view apartment, and walking distance to numerous restaurants, bars, tour bus stops, island museums and exhibits. The grounds are well kept and the pool area has plenty of seating and... More

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Port Orange, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

Excellent Hyatt property. It is an older property, so suites are not as large as other resorts, but the location is so very convenient to everything in old town. Wake up some mornings and see a cruise ship right outside your door! The staff is very attentive and helpful. Love this place!!!

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NINA D, Front Office Manager at Hyatt Sunset Harbor Resort, responded to this review

Rmel1, Thank you for taking the time and writing a review on Hyatt Sunset Harbor. I am please you enjoyed our property, it is always a sight to watch the cruise ships coming in and leaving port. Also, thank you for the kind words about our staff! We look forward to welcoming you back to Hyatt Sunset Harbor More

Genève
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2014

A beautiful place to stay with your love or your family. Rooms are beautiful and well-decorated. Every room has a balcony. The only thing is the noise. You can easily heard your neighboor. The pool is not big but beautiful, clean and in front of the marina. People are nice and helpfull. The situation of the hotel is perfect!

Was this review helpful? Yes 1
Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Rainbows_unicorns, Thank you so much for sharing such wonderful comments about Hyatt Sunset Harbor! I'm so happy you enjoyed our friendly staff, great location and our relaxing pool and apologize that you had a noisy neighbor during your stay. We hope to see you again very soon and please feel free to call the Front Desk directly so that we... More

Shreveport, Louisiana
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 26, 2014

Make sure you get a room at least on second floor, pool okay, second bedrooms and. Baths are really small. But everything is in walking distance. Duval St. Etc. smoked Tuna resturant is excellent-- would definitely go back

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Derek N, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Steve W, Thank you so much for taking the time to share your experience at Hyatt Sunset Harbor. I am so happy you enjoyed your stay and were able to take advantage of all that Key West has to offer. With our location being right in the middle of Old Town, many of our guests are just like you and... More

Northeast, USA
Top Contributor
52 reviews 52 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 9, 2014

We were back again this year for another week. This was a fantastic week. Located at the very end of Mallory Square and at the pier where the cruise ships dock. Make it a perfect location. You're out of the Duval St mess and in a quiet part of KW. It is literally 2 minutes walk to the bars and... More

Was this review helpful? Yes 3
NINA D, Front Office Manager at Hyatt Sunset Harbor Resort, responded to this review

Greywolf8577, I am so happy you continue to enjoy and love Hyatt Sunset Harbor as much as we do! I'm positive your tips will help other travelers to choose Hyatt Sunset Harbor for their next stay in Key West. Thank you for your kind words about our staff. We hope to welcome you back soon ! More

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Additional Information about Hyatt Sunset Harbor Resort

Address: 200 Sunset Lane, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hyatt Sunset Harbor Resort 3.5*
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Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Key West
Key West Hyatt

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