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Wicker Guesthouse

2.0 of 5 913 Duval Street, Key West, FL 33040
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Wicker Guesthouse
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366 reviews from our community

Traveler rating
    130
    113
    47
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    34
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59
168
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lockport, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here multiple times right on duval but quiet end. Perfect heated pool and courtyard to relax. Coffee and light breakfast served each morning. Friendly accommodating staff, just ask for anything and they get right on it. Will be back again very soon.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

On arrival at 4 pm, first chance to view room. Overwhelming odor of mold and urine in room. Black mold around bathtub and on patio furniture. Brown stains on sheets and pillowcases. Patched but unpainted holes in walls, cobwebs hanging off ceiling. Mattresses old, collapsed and bowed, creating with any movement, springs could be felt through worn mattress top. Multiple... More 

Was this review helpful? Yes 1
KWHI_GM, General Manager at Wicker Guesthouse, responded to this review

Dear Ed B, Once again, I'm truly sorry about your unpleasant experience during such an important vacation for you spouse and you. I wish that you give us a future chance to redeem your impression. Contact me directly at the previously provided information, and I'd be happy to recreate the stay you expected of us. Kind regards, The GM More 

New York City, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights right after Christmas 2014. The only nice thing about this property is it's pool, besides that it's all pretty low grade. The room was super dated, with 1960s couches and mismatched & dirty furniture. The night stand had so much dirt on it and since it's wicker you cannot get rid of the dirt.... More 

Was this review helpful? Yes 2
KWHI_GM, General Manager at Wicker Guesthouse, responded to this review

Dear GA19771, Thank you for the review of your recent stay at our location. I'd like to invite you to give our brand, Key West Hospitality Inns, another try in the future. Please contact me at info@keywesthospitalityinns.com, and I'll be happy to call you at your convenient time. Kind regards, The GM More 

Inver Grove Heights, Minnesota
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 11, 2014

First, you are in Key West and space is a premium. Rooms are BASIC. Bed and bath. City is loud. Location was great. Far enough from main excitement to allow for some quiet at night. Only complaint was lack of water pressure in showers.

Was this review helpful? Yes 1
Coral Springs, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 6, 2014

we were given a room by the pool, the room had no dresser or storage for your clothing. The Smoke alarm hung from the wires In the ceiling, the room was hot. At night people were at the pool At all hours of the night. Don't waste your time or money.

Was this review helpful? Yes 2
Hialeah, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

The location was fantastic. The room and service need to be improved. Our room had patches on the wall that were not painted. The light fixture in the bathroom was broken. We heard the people taking out the trash in the morning and evening from the B and B next door. The coffee was watered down.

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Largo, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

We made a last-minute booking at the Wicker Guesthouse and weren't sure what we would get. It was wonderful! Here's what we loved about our stay: Location on Duval Street and instant access to our favorite spots for eating and drinking; decor and amenities of our room were attractive and stylish; free breakfast was very good; ongoing renovations and upgrades;... More 

Was this review helpful? Yes 2
KWHI_GM, General Manager at Wicker Guesthouse, responded to this review

Dear 33Pat1012, For obvious reasons, we love reading your review of your recent stay at Wicker Guesthouse. We would love to host you again. Guests with previous reservations are eligible for a permanent 15% discount off our lowest published rates (10% during December 25th - May 31st). Call or email us with dates you are looking at, and we'll work... More 

Lexington, KY
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 23, 2014

I recently escaped the cold and snowy weather of Kentucky for the sunny beaches of Key West. Not having any reservation upon arrival I used a large booking site to secure my place at the Wicker Guest House. I am very happy I did! The girls working the front desk were very funny and friendly. The GM, George, stopped by... More 

Was this review helpful? Yes
Wesley Chapel, Florida, United States
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 23, 2014

When we checked in with the staff in the AM (late arrival), we were told we were upgraded to a larger room that was also away from some deck repair work. I can't imagine what the small room we were upgraded to must have looked like. Our room (4 nights) was so small and old that a night table couldn't... More 

Was this review helpful? Yes 1
Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 18, 2014

We stayed four nights at the Wicker guesthouse. You pay for the location- right on Duval street, the room itself is NOT worth the money. The room was small, Which was fine, but the flooring was stripped and the bare wood was exposed. The water pressure sucked. The front desk staff was just okay, they could care less how your... More 

Was this review helpful? Yes 1
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Additional Information about Wicker Guesthouse

Address: 913 Duval Street, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Wicker Guesthouse 2*
Number of rooms: 24
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Also Known As:
Wicker Guesthouse Hotel Key West

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