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Island City House Hotel

411 William St, Key West, FL 33040
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Island City House Hotel
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Ranked #34 of 93 Key West B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
shannenf26 Richmond, Virginia
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439 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

We chose this hotel because of its location but were happily surprised at everything else we got. The hotel itself is absolutely beautiful and tucked far enough away from the craziness of Duval Street. The garden and pool areas are a great place to relax and meet other hotel guests and is very quiet both during the day and at... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We would love to go back. Great location for duval street. Great facilities eg pool and laundry. Room was lovely. Setting of hotel eg gardens was lovely. Staff all great, loved Renner, so friendly and helpful. Wi fi did not really work, only by the pool and not all the time.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time staying at Island City. I was pleasantly surprised. The two bedroom we had Key West casual with a mix of antique shelving and modern full size kitchen stocked with Kurig coffee (w/ pods) various pots/dishes/utensils for cooking or heating something up and granola bars, pop corn and water would all be restocked daily. The linens... More 

Was this review helpful? Yes 1
Brenda W, Manager at Island City House Hotel, responded to this review

Thank you for the great review! We are so glad we meant your needs and your trip was so memorable. We know we have put an end to smoking inside the suites many years ago but do still allow it outside of the suite. We know many people try to be respectful and consider other guests when smoking so we... More 

Pinckney, Michigan
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hidden garden spot outside of crazy Duval and Mallory Square. There are three choices of buildings, we've stayed in two (Island City House and Cigar House). Be sure to get a room with your own porch. Cigar House porches have hammocks. The employees are always helpful and friendly. The pool is quiet and garden area (if... More 

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Brenda W, Manager at Island City House Hotel, responded to this review

Thank You for making our Guest Inn one of your favorite Garden retreats! Everyone has their favorite building here. Since we have separate buildings surrounded by tropical gardens and a pool its easy to find a favorite! Please come back and see what's new here at the Island City House! More 

syracuse
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Third time we have stayed here. The beautiful tropical garden courtyard, quiet pool area, roof top sun deck and affordable quality bicycle rentals keep bringing us back. The rooms feel very "Key West" with shady porches that have comfortable furnishings to sip cocktails or play cards.

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Brenda W, Manager at Island City House Hotel, responded to this review

We would like to say Thank -you for sharing you review of your stay with us at the Island City House! You can't beat a game of cards with a cool drink, a nice breeze and some light music can you! Thanks Again! More 

chicago
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were very pleased with our overnight stay. I requested a quiet room and the helpful clerk suggested Room #3, a queen suite, in the Arch House. The room was nicely furnished with a kitchenette, very clean and quiet. Bathrooms were furnished with quality bath products. The room's private balcony overlooked the amazing tropical gardens. Some of the rooms face... More 

Was this review helpful? Yes 1
Brenda W, Manager at Island City House Hotel, responded to this review

We are so happy you had a peaceful stay here with us. Sometimes it gets a little celebratory here on the Island but our location is one of the best if you want to have some quiet time poolside or on your porch between all the festivities. Thanks for your comments! More 

Bedford, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well situated for the key areas of Key West, but far enough away from the noisier parts of town to provide a pleasant haven. Booked this on a budget deal, and very pleasantly surprise by how nice it was. Room was quite large, and done out is "beach style". The swing seat on the balcony was the "icing". Perhaps best... More 

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Brenda W, General Manager at Island City House Hotel, responded to this review

Such nice words about our staff! I love them all and they are so good to the guests. They are definitely in the right career. We are so pleased to hear what a nice stay you had here at Island City House. We wish maybe next time you can stay a little longer :) More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Our family of five LOVED the Island City House! Plenty of room for two adults and 3 young kids. When we walked in we could tell that we would be very comfortable in this immaculate hotel. The grounds are stunning and we never wanted to leave. A perfect location, a short walk to Duval street.

Was this review helpful? Yes 1
Brenda W, Manager at Island City House Hotel, responded to this review

When I first walked on this property I thought it was paradise! The grounds we take great pride in and are in the process of planting some more pony tail palms. Our Traveler Palms are as tall as the 3 story Island City House! Thank you for appreciating and letting us know how we are doing! Hope to see you... More 

clay township, mi
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 12, 2015

we booked last minute and it was wonderful! The room was spotless, spacious for the two of us and had a small kitchenette with all of the necessities including wine glasses! It was so cozy and comfortable we will definitely be back. The staff was so kind and helpful, grounds were very well maintained and the pool was nice and... More 

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Brenda W, Manager at Island City House Hotel, responded to this review

Thank - You for your great review! We are known to have some of the largest suites on the Island and its such a plus with a kitchen. Many times people gather in the pool or garden area and order in or cook a meal with seafood from the area and a salad. So the kitchen and dining area comes... More 

Miami
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2015

More than 13 years ago we stayed here for the first time. We were a group of around 30 and we stayed all throughout the property. Personally we shared the 3rd floor space with another couple. We had a great time and always said we would be back. Now we returned for a quick weekend getaway and it is as... More 

Was this review helpful? Yes
Brenda W, Manager at Island City House Hotel, responded to this review

We here at Island City House are so happy you spent your Birthday with us! The quick weekend getaways are the best, especially here in Key West. Thank you for returning and sharing your experience of staying with us. Please come back soon! More 

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