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Island City House Hotel

411 William St, Key West, FL 33040
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Island City House Hotel
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466 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

We just checked out of this great hotel. It honestly felt more like home. The room worked well for us and we had our own private porch. The kids had a blast looking for the resident cats & playing with little lizards. The pool was just the right size & the staff was very friendly. We would definitely come back... More 

Was this review helpful? Yes
Long Beach, California
Level Contributor
13 reviews
4 of 5 stars Reviewed 1 week ago

Very relaxing hotel. You feel like your in 1889 but with modern conveniences. Lots of greenery. The bikes to rent are in great condition. Knocks are if your on the upper floors there is no elevator so you have to carry your luggage to the most 3rd floor. They do not have anyone to help you with that. The WiFi... More 

Was this review helpful? Yes
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for your review. We are pleased that you had a pleasant experience staying with us. If you don't have any luck finding a parking spot, we do offer passes to the city parking garage at a discounted price. We listen to our guests. We are working on increases the coverage of the wifi property wide, and trying to... More 

Old Chatham, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was our second stay at Island City House and we've been raving to friends and family to check it out on their next visit. The accomodations are very clean and "homey" - much different from staying in a hotel room. The little extras - like having a keurig in the room as well as water and snacks - really... More 

Was this review helpful? Yes
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for such a nice review. It's nice to hear that the little extra touches such as the snacks and water are appreciated. We appreciate our loyal repeat guests very much. We look forward to welcoming you back soon. Lisa More 

Rocky Point, NY
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel room was spacious and quiet. Not a lot of outside noise from other guests, even poolside. Lots of shade and gathering spots to unwind with conversation or a book. Definitely recommended, close to Duvall and the local supermarket for supplies.

Was this review helpful? Yes
Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you for your comments! We are so glad you had a good time with us and we hope you return again soon! More 

California
Level Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved the staff - everyone was SO nice - the grounds - lush and lovely - and the accommodations which were above and beyond what we expected. We were able to book a room with all amenities conducive to making meals en suite and storing snacks and beverages to take to the pool. While this saved a great deal of... More 

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Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you for sharing your stay with us! We love hearing you enjoyed the gardens. We have planted many new plants and flowers this past couple of months and they have just taken off and some are blooming now. Please come back and see how everything has grown. Thanks Again! More 

Pine Bluff, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

Walking distance to Duval, water, and many restaurants. We felt safe coming back to the room at any hour. We were able to sleep in and not be awakened by other guests staying at the hotel. We stayed in the Cigar House and had a beautiful view of the grounds.

Was this review helpful? Yes
Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you for your review of staying with us at Island City House. To feel safe at any hour is such an important part of enjoying and really unwinding when you are on vacation. Just a couple blocks away from Duval you find yourself in a quiet, calm and inviting tropical atmosphere. We are so glad you enjoyed friendships and... More 

Fort Lauderdale, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2015

We go to Key West at least 2X a year for the past 7 years. We don’t stay in a hotel “room”, that’s not for us. This is not a “hotel”. It is better. We like to have a stove, fridge, living room etc. Makes it feel like we live in Key West for a few days. I must say,... More 

Was this review helpful? Yes
Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you for sharing your awesome review of Island City House with us. The front desk staff is the key to our guests having a wonderful memorable vacation. They truly care and want to go out of their way to help and encourage laughter and a light hearted atmosphere. We too take our hats off and say Thank you to... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed June 16, 2015

We loved our weekend trip at Island City House! We drove down from Miami and could not have been happier to be greeted by the friendly staff and cats upon our arrival. The grounds and rooms are beautiful! The property feels intimate and cozy nestled within dense verdant tropical landscape perfectly fitting for Key West. The different houses all have... More 

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Brenda W, General Manager at Island City House Hotel, responded to this review

All we can say is Thank You for that beautiful review! We all work so hard to make your stay the very best it can be and when we read something so wonderful it is greatly appreciated. We will always strive to make sure every single stay experience is the very best that we can offer. Paradise is calling..... More 

Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015

This place was amazing. The grounds were lush and tropical. We stayed in the Arch House Queen Porch and had a kitchenette and living area. Walking distance from Duval St. and Cuban Coffee Queen and quiet at night. But why walk, when you can rent a bike right there! I CANNOT SAY ENOUGH WONDERFUL THINGS ABOUT THE STAFF!!! Always helpful... More 

Was this review helpful? Yes 1
Brenda W, General Manager at Island City House Hotel, responded to this review

What lovely remarks. We are so glad you enjoyed your stay. We strive to make your stay memorable and relaxing. Please come back and visit us soon! More 

Hollywood, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 9, 2015

We recently stayed 2 nights here and it was wonderful. Very quiet, very relaxing. Rooms are nicely updated and comfortable. The location was great. Hemmingway house was a 15-20 minute walk, Duval 10 minutes walk, Front street 5 minute walk. We lucked out and found a parking space in front so that was great! Will Definitely stay here again when... More 

Was this review helpful? Yes
Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you so much for your excellent review of Island City House. When you are at the right hotel in the right location it all falls together for a wonderful 2 day stay. We hope you can get away again and maybe even stay a little longer with us next time, Thanks again! More 

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