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Island City House Hotel

3.0 of 5
411 William St, Key West, FL 33040
Hotel amenities
Island City House Hotel
Best prices for: 1 room 1 guest
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Ranked #36 of 92 Key West B&B and Inns
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443 reviews from our community

Traveler rating
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51
222
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I have to be honest, Island City is a nice, convenient place to stay. I come to KW several times a year, but, I think it went under new ownership in March 2015 because their normally practical prices have skyrocketed. They now are charging resort pricing for an Inn. I do love the place, but for the money, on my... More 

Was this review helpful? Yes 1
Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you for sharing your stay with us here at the Island City house Hotel. I am sorry to hear that you feel the value of our suites have increased in price. I responded to your last review of Island City house in March of 2015 where you gave us a 5 star and commented that this was your first... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights with my family. The Arch House, a 2 bedroom suite, was cosy and nicely decorated. Swimming was just perfect for the kids. It is also in a great location. Our house was just a bit noisy because on Eaton street. Otherwise everything else was perfect!

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Worcester, Massachusetts
Top Contributor
61 reviews 61 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

wow.... they anticipate your every need. the room was fantastic, the pool relaxing and the location was perfect. the only down side was the trek to the third floor with all our stuff. parking is a challenge but it worked out just great for us as a spot opened up right across the street and you can stay in the... More 

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New Bedford, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

All the people who worked there were very pleasent and helpfull, The room was amaculletly clean,so much more than we expected.Beds were very comffy. The rooms were clean & well stocked with everthing you need ,from plates and table ware to toaster & bleander

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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We chose this hotel because of its location but were happily surprised at everything else we got. The hotel itself is absolutely beautiful and tucked far enough away from the craziness of Duval Street. The garden and pool areas are a great place to relax and meet other hotel guests and is very quiet both during the day and at... More 

Was this review helpful? Yes 1
Brenda W, General Manager at Island City House Hotel, responded to this review

What a great review for Island City House! We appreciate your kind words and am so happy your for your return in the future! Our staff goes above and beyond to make your stay easy and carefree with helping with plans and directions around town. You don't have to waste any time with what to do or where to have... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We would love to go back. Great location for duval street. Great facilities eg pool and laundry. Room was lovely. Setting of hotel eg gardens was lovely. Staff all great, loved Renner, so friendly and helpful. Wi fi did not really work, only by the pool and not all the time.

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Brenda W, General Manager at Island City House Hotel, responded to this review

Thank you so much for sharing with us your stay at Island City House Hotel. Here on the island the one issue we all share is the Key West Wifi, its sometimes is unreliable to say the least! we have tried many upgrades like so many businesses on the Island and its still seems to be a struggle. It has... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 7, 2015

This is my first time staying at Island City. I was pleasantly surprised. The two bedroom we had Key West casual with a mix of antique shelving and modern full size kitchen stocked with Kurig coffee (w/ pods) various pots/dishes/utensils for cooking or heating something up and granola bars, pop corn and water would all be restocked daily. The linens... More 

Was this review helpful? Yes 1
Brenda W, Manager at Island City House Hotel, responded to this review

Thank you for the great review! We are so glad we meant your needs and your trip was so memorable. We know we have put an end to smoking inside the suites many years ago but do still allow it outside of the suite. We know many people try to be respectful and consider other guests when smoking so we... More 

Pinckney, Michigan
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2015

This is a great hidden garden spot outside of crazy Duval and Mallory Square. There are three choices of buildings, we've stayed in two (Island City House and Cigar House). Be sure to get a room with your own porch. Cigar House porches have hammocks. The employees are always helpful and friendly. The pool is quiet and garden area (if... More 

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Brenda W, Manager at Island City House Hotel, responded to this review

Thank You for making our Guest Inn one of your favorite Garden retreats! Everyone has their favorite building here. Since we have separate buildings surrounded by tropical gardens and a pool its easy to find a favorite! Please come back and see what's new here at the Island City House! More 

syracuse
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

Third time we have stayed here. The beautiful tropical garden courtyard, quiet pool area, roof top sun deck and affordable quality bicycle rentals keep bringing us back. The rooms feel very "Key West" with shady porches that have comfortable furnishings to sip cocktails or play cards.

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Brenda W, Manager at Island City House Hotel, responded to this review

We would like to say Thank -you for sharing you review of your stay with us at the Island City House! You can't beat a game of cards with a cool drink, a nice breeze and some light music can you! Thanks Again! More 

chicago
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 25, 2015 via mobile

We were very pleased with our overnight stay. I requested a quiet room and the helpful clerk suggested Room #3, a queen suite, in the Arch House. The room was nicely furnished with a kitchenette, very clean and quiet. Bathrooms were furnished with quality bath products. The room's private balcony overlooked the amazing tropical gardens. Some of the rooms face... More 

Was this review helpful? Yes 1
Brenda W, Manager at Island City House Hotel, responded to this review

We are so happy you had a peaceful stay here with us. Sometimes it gets a little celebratory here on the Island but our location is one of the best if you want to have some quiet time poolside or on your porch between all the festivities. Thanks for your comments! More 

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