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Courtyard Key West Waterfront

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3031-41 North Roosevelt Boulevard, Key West, FL 33040
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Courtyard Key West Waterfront
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Courtyard Key West Waterfront
Courtyard Key West Waterfront
Courtyard Key West Waterfront
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334 reviews from our community

Traveler rating
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    65
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

What a GREAT hotel, travelled from Australia only 5 days prior and wanted to visit Key West, Rang Barbara and she was so polite and helpful on the phone, I made my mind up there and then to stay at the Courtyard. On arrival Barbara once again showed exceptional customer service skills and looked after us. As for the room,... More 

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to write us such a lovely review! We will be sure to pass along your kind words to Barbara. You sound like you had a great stay here with us, we are so happy to hear that. Sorry to hear you won't be able to make the trip back over from Australia again any time... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 2 days, everything was perfect. I stayed in the main building, Noise was not a problem (My Room faced N. Roosevelt BLVD) Property was in great condition, Pool, Small Beach and Broadwalk. Highly recommend this hotel.

Was this review helpful? Yes 2
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your review of our property. We are so pleased you enjoyed your stay with us and hope you will be back soon! More 

Spartanburg, SC
Top Contributor
58 reviews 58 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was my first overnight stay in Ley West, but I stay in over 100 hotel rooms a year, so I'm a good judge, and quite picky. The hotel is easy access, and very convenient. Publix, restaurants and shopping right across the street. The shuttle runs down town every half hour, and is no charge. So that eliminates the need... More 

Was this review helpful? Yes 4
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you very much for your glowing review, it has been passed along to everyone on the property with a congratulations for a job well done! We are so pleased you had such a great experience here with us and very much hope to see you here again soon. More 

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you for having an opportunity to spend a night over in one of your suites with ocean view. We really enjoyed your hospitality. The hotel was superclean and the staff was amazing. They even closed the restaurant later just for us to have a dinner.

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to write a review, unfortunately I believe you may have been staying at the Beachside Marriott, not with us at the Courtyard Waterfront, as we do not have a full service restaurant serving dinner. We will pass along your kind words! More 

Wyckoff, New Jersey
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here 7 times in the past 8 years and have felt very comfortable and safe. The concierge (Chuck) has always steered us right with restaurant recommendations as well as kayaking, Lloyd's bike tour and other activities for a variety of children, other family and friends. We have stayed in every building on the property and always found... More 

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you so much for your review and continued loyalty to the Courtyard Waterfront. We appreciate your kind words and will most certainly share them with Chuck. I'm sure you will get to know some of our newer staff members in no time, and they will get to know you too! We strongly feel we have a great team here making... More 

Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent one night here on a quick visit to Key West. It's not in the center of Key West but they run a shuttle downtown every half hour. Rooms were a decent size and well maintained like most Courtyards. Only complaint was the overpowering air freshener smell in the hallways and room. I suppose they do it to cover up... More 

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CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your feed back. We will pass along your thoughts to our housekeeping team for review, although we have been shampooing all carpeted areas of the property recently. Perhaps that was the cause? We hope you will reconsider and stay with us again when you next visit Key West, maybe this time you can take advantage of the Tiki... More 

NY
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While I had been tempted to stay right in Key West, I chose this Courtyard instead so that parking wouldn't be an issue. I'm glad I did. There's a free shuttle from the hotel to the waterfront which is quick and easy. The drivers are prompt and courteous, and it runs every 30 minutes. As I walked around in town... More 

Was this review helpful? Yes 2
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We thank-you for your feedback and are so happy to hear you had a good time here. We have a great team who work very hard to keep the property looking its best. It really is nice to read your review and find that it has been noticed and admired! Do come back and visit us again soon! More 

Port Jefferson Station, New York
Top Contributor
52 reviews 52 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently spent a long weekend with friends in this place . It was a very nice place . staff is friendly and always willing to help you. Pros: Rooms are nice ,big .confi .Nice restaurant across the street. close to dunkin donuts .A supermarket across the street . Convenient location Cons:Far from downtown .If you have a car is... More 

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to review our property. We do have a shuttle that runs every half an hour to downtown Key West, (and back to the hotel again), for the convenience of our guests. Actually, we make a point of suggesting everyone staying with us take advantage of this complimentary transport as the downtown area does tend to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

We spent 9 wonderful nights at the Courtyard. The hotel itself is very well maintained. The pool area is very tropical and lush with many lounge chairs and a number of tables with umbrellas and chairs. The hotel serves breakfast & lunch, which was pretty good. We took the free hotel shuttle almost every day to downtown, so between that... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you so much for your lovely review! We actually just recently replaced all the pool furniture so it is very nice to hear it was admired. Yours is the first official stamp of approval! Do come back soon and enjoy it all some more! More 

Somerset, New Jersey
Top Contributor
158 reviews 158 reviews
15 hotel reviews
376 helpful votes 376 helpful votes
4 of 5 stars Reviewed March 11, 2015

We spent three nights here, and found that all the Staff at the Front Desk were very approachable -- always pleasant, always polite, and always helpful. A few minutes after we entered our Room, they called to ask if everything was OK. Of course it was -- they had left two bottles of water for us with a very nice... More 

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your wonderful review, we love how much detail you included! We especially liked all you had to say about our hard working team. We will be sure to pass along your kind words to the front desk agents and the concierge desk. They always appreciate hearing back from our guests! We sincerely hope you will be back to... More 

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