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All 41 Key West hotels

Courtyard Key West Waterfront

3.0 of 5 Hotel   |   3031-41 North Roosevelt Boulevard, Key West, FL 33040
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Ranked #36 of 41 hotels in Key West
A recent review
3 of 5 stars reviewed 1 week ago
aput63 Pensacola, Florida
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280 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Pensacola, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel has some pros and cons and will address both. The pros are the staff. They are friendly, helpful, and courteous. They have a shuttle that takes you to a good drop off point in Key West so that you do not have to look for parking, pay for parking, and drive. Love that! The pool area is clean... More

Was this review helpful? Yes
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review. We apologize for the inconvenience the hot water caused for you. Normally we do not have a problem with our hot water supply. We've taken your feedback about the ice machines and will address them at the property. Thanks again for your feedback. We'd be happy to speak with you and offer something on your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean rooms, comfortable beds, good costumer service. A little noisy and thin walls. Nice water view. There is a shutter you can take and not to be worried by parking or driving after some drinks. Free WiiFi and easy access to the pool. A little price but a lot of hotels are close for remodeling

Was this review helpful? Yes 1
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review, we appreciate you choosing us to stay with while you were in the Keys! Happy to hear you were pleased with the property and enjoyed the shuttle! We hope you will join us for another vacation soon. Marriott Courtyard Key West More

New City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel advertises with the Marriott name. I have stayed at over 10 Marriott's from 5 start to Fairfield and Courtyards. THIS IS BY FAR THE WORST COURTYARD I HAVE EVERY ENCOUNTERED! Doors and windows of the lobby need to be cleaned. There are finger prints all over. The rugs needed to be vacuumed...just gross as you walk in. They... More

Was this review helpful? Yes 1
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Michelle, We appreciate your feedback and will share it with our team. During our busy months of the year, unfortunately sometimes our guests do put their hands on the glass, you came during our busiest times of the year, while you weren't satisfied with the cleanliness of our lobby - we do our best to keep it and the rooms... More

Clinton, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a suite - very roomy and clean. Bedding was nice. The shuttle was awesome- takes you right downtown the drivers are friendly and it stayed on schedule. The pool was clean and it had a coin laundry which was handy. The front desk people were very friendly. I would stay here again.

Was this review helpful? Yes
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for leaving us a review of the property and your stay with us. We appreciate your business and feedback and are thrilled you enjoyed your family vacation! We hope to see you again soon! Marriott Courtyard Key West More

Jackson, New Jersey
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms were ok for over 500. 00 a night. Not very close to town. We had to keep getting new keys made .they never worked which is a real pain when you come home late.people here are extremely nice.Wish they were closer to all the action in town. P.S lots of construction going on all day and night on... More

Was this review helpful? Yes
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for taking the time to leave us a review. We are experiencing road construction and just like our guests will be happy when the improvements are made! As for your keys we do apologize about the inconvenience. We hope you will reach out to us again for another stay, perhaps when the road construction is over as it... More

Stamford, Connecticut
Contributor
20 reviews 20 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed there early August with my family (wife and two teens). While the hotel is a 10 minute drive from Duval Street, they provide a free shuttle that leaves the hotel every 30 minutes on the hour and half hour and returns on the :15 and :45 of every hour. Even with traffic and road construction, the shuttle is remarkably... More

Was this review helpful? Yes
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your response! We appreciate your feedback and your business. Glad you enjoyed our shuttle service & hope you will stay with us again soon! More

Forest Hill, Maryland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel itself is nothing special, just average. The bad thing was that there was so much road construction going on in front of the hotel, the traffic was horrendous. However, our initial experience was good. We went to the hotel early and they actually had our room available 3 hrs. early which was great. The front desk staff was... More

Was this review helpful? Yes 4
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for leaving your review. We do apologize for the experience you had with your keys. Unfortunately the road construction and location of our property being on the water is a little out of our control when it comes to the improvement of the roads for the city and for the occasional cockroach that seems to get in despite... More

Ludlow, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we checked in we told Rich at the front desk about our Marriott points fiasco and how this trip was to celebrate by husbands 50th birthday and our 20th wedding anniversary. Rich upgraded us to a suite and ensured that we had the best trip ever. We talked to him several times during our trip and found him so... More

Was this review helpful? Yes 2
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review of the stay you had with us! We are delighted to know you enjoyed your wedding anniversary and husband's birthday! We appreciate you leaving us a review and hope you will return quickly! Marriott Courtyard Key West More

Miami
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 7, 2014

The hotel has many things to recommend it - a nice pool area, a cool concierge, lovely water views, generally good prices. The room we stayed in was kept very clean and had a nice view of the water over the boardwalk. There are some downsides to the hotel: 1.) The rooms are noisy. We were in building C and... More

Was this review helpful? Yes 1
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for taking the time to review our property and share your experience with us! We have reported the internet issues and hope to have them fixed soon. We appreciate your business and review and hope to see you again soon! Glad you liked our property! Marriott Courtyard Key West More

Melbourne, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

This Marriott is pretty average but was a value, at least by Key West standards. It did not start good. While checking in I started to ask for a room by the pool as I had read those rooms were nice. The woman checking us in cut me off without listening to my question to say that she did not... More

Was this review helpful? Yes 1
CourtyardMgmtKW, Public Relations Manager at Courtyard Key West Waterfront, responded to this review

Thank you for taking time to leave a review and share your experience with us. We apologize about the poolside room.. They may have all been reserved already. Happy you enjoyed your vacation and liked our concierge!! Thanks for the stay we hope to see you again soon!! Marriott Courtyard Key West More

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Additional Information about Courtyard Key West Waterfront

Address: 3031-41 North Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Key West Waterfront 3*
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Courtyard
Key West Marriott

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#11 On the Beach Hotel in Key West
Hotel Class
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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