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Courtyard Key West Waterfront

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3031-41 North Roosevelt Boulevard, Key West, FL 33040
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Courtyard Key West Waterfront
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Coral, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I only have two complaints about this hotel. We paid way too much for our "2 room suite" and there was no door between our king bedroom and the living room! I learned the hard way to ask about "privacy doors" in the future when I book what I think is a 2-room accommodation! We stayed one night but had... More 

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your review, we appreciate you taking the time to write it. It can be frustrating when you don't get what you thought you booked, perhaps you could call the hotel directly in the future and this mistake could be avoided. Also, the rates in Key West can be high at times, but not always. It all depends on... More 

Canton, Ohio
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was huge, had a suite and slept all 5 of us comfortably. Had two bathrooms. Staff was very nice and the location was great as it was away from the heart of Key West. Pool was nice. Easy driving distance to everything but take the free shuttle to avoid paying parking fees in Key West.

Was this review helpful? Yes 1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your review. We are so pleased you enjoyed your stay and hope you will be back again soon! More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we had issues at another hotel who could not meet our needs the folks at the Courtyard stepped up to the plate. They were very friendly and made our stay enjoyable. Hotel is extremely nice, and clean. Room was good size and comfortable. We were on North Roosevelt, and a four lane highway, but the hotel was extremely quiet.... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to write us a review. We are so happy we were able to accomodate you in your time of need! We hope you will stay with us next time you travel to Key West. More 

Ogden, Utah
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was close to our dolphin excursion. Our surprise was that it is only 5 minutes from the other end of the island. The hotel staff were exceptional and so kind. We were helped from the minute we walked through the door. We arrived early and the staff did everything in their power to give... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your review. Both Iguanas and palmetto bugs are certainly a wee bit scary the first time you run across them although they are both harmless. We are very happy to hear how much you liked your suite and hope you will come back to visit us again soon! More 

Schaumburg, Illinois
5 of 5 stars Reviewed 2 weeks ago

OK - I could be making it difficult to book a return trip after writing this review but when you experience such great service and people while on vacation you need to share that information. I am a FREQUENT user of TripAdvisor but have never felt so obligated to leave a review regarding our own experiences. The Marriott Courtyard and... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

WOW! Thank-you so much for your very generous review. We like to think of our front desk team as being the start of a wonderful stay, a good beginning goes a long way! We will be sure to thank all the staff for ensuring your stay was a good one, and hope you will all be back soon for another... More 

Royal Palm Beach, Florida
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for business in June, but brought my two teens with me. The rooms were large and comfortable and the pool area was nice. There is even a little dock area on the back where you can sit and enjoy the view (it's not beach access just on the water). The staff was very pleasant, and we were... More 

Was this review helpful? Yes 2
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for reviewing our property. It is always so lovely to hear back from our guests. Please do come back soon for another visit! More 

South Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I recently had a birthday weekend with my girlfriend and her friends (three couples). I booked the suite through Hotels.com and was happy to get such a great rate. We booked the room expecting beds for each couple but received 2 queen beds and one pullout couch, which my girlfriend and I slept on. Somewhat disappointing because I called and... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your review, we always appreciate our guests taking the time to rate our efforts. Unfortunately, we have no control over third party reservations. Had you called our property directly, I can assure you the misunderstanding about room type would not have occurred. Perhaps you will reconsider and give us another try next time you travel to Key West,... More 

North Reading, Massachusetts
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

What a great place. The private beach, nice pool with Tiki bar, familiarity of that Marriott feel. Above all, great staff. My wife and I have stayed at this location twice now and would continue to do so again. Your stay starts with a warm greeting at the check in desk, on both occasions we were lucky enough to have... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your glowing review! We will be sure to thank Kelly for her good service. We believe a good vacation starts the moment our guests walk through the door, and it seems she made that happen for you and your wife! We hope you will be back for a third visit real soon! More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The rooms are adequate ... bed is comfortable. For your convenience, they have safes in the room. The property is nicely maintained. The pool is great, although you will most likely see iguanas walking along the poolside as well as in the palm trees around the pool. The Courtyard Marriott provides courtesy transportation to and from the hotel to Conch... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you so much for taking the time to review our property. We are so pleased you enjoyed your stay. We do get a lot of positive feedback on the complimentary shuttle service we provide and are very happy you were able to get good use out of it! We hope you will be back again soon for another visit. More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a great time here! The grounds are beautiful, with lush vegetation and you might see iguanas, fish, and horse shoe crabs from the boardwalk in the back of the hotel. The bed was wonderful, the rooms clean and comfortable. The pool, jacuzzi, and tiki bar are inviting. The breakfast was tasty. ALL the employees were very friendly and... More 

Was this review helpful? Yes
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to review our property, and for your kind words. We are so happy to hear you enjoyed your time here with us in Key West, and hope you will be back soon for another visit! More 

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