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Crowne Plaza Key West La Concha

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430 Duval Street, Key West, FL 33040
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1 room 1 guest
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Crowne Plaza Key West La Concha
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385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice and friendly hotel at Duval street. I guess there are better areas for hotels in key west. This is down town so they only have a tiny pool area. Nevertheless I like this classic hotel not least couse I happend to get the Hemmingway room.

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Brownwood, Texas
Level Contributor
17 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The La Concha has a great location for those visiting without a car. It is in the bustling part of Duval, making it possible to walk to restaurants, tours and museums. The swimming pool is only around 3 ft deep and heated. It was too warm in the summer heat to be refreshing. It is on the second floor with... More 

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

LeeAnn, thank you for your review. I am pleased to hear you enjoyed your stay with us and our convenient location to all the Key West attractions. We offer complimentary shuttle rides to our sister properties where a larger pool and private beach are located. We look forward to seeing you again soon. Best, Ozgen Cevik More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 4 nights with my wife. Staff was out of this world and the front desk staff always greeted us when we came down on the elevators and even said "welcome back" every time we returned to the hotel. Was a great personal touch. We got a room right on Duval street and really was surprised we did... More 

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

John, thank you for your review. I want to wish you a happy anniversary and I am thrilled we were able to make it a memorable for you. I am glad you enjoyed our comfortable guestrooms, convenient location and took advantage of 430 Duval happy hour. Thank you for your kind words regarding our associates as we strive to make... More 

Greensboro, North Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just stayed at LaConcha for our 25th anniversary trip. The first night we had a room with a balcony overlooking Duval street –DON’T GET ONE!! It was very loud and we did not get any sleep (this is not the hotel’s fault because they cannot control the street people). The next morning I went to the front desk and... More 

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

Toby, thank you for your review. I want to wish you a happy anniversary - and I am thrilled we were able to make it a wonderful memory. Thank you for all your kind words regarding our associates, especially Zack, and I will make sure to pass them along. I am thrilled to know you have found your home away... More 

Weleetka, Oklahoma
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The location was absolutely perfect on the middle of duval street. My husband and I stayed there because the hotel where my medical conference was being held was completely sold out. It was a short ride on our bikes to anywhere we wanted to go. The hotel looked nice, but the room we were in could not keep it cool,... More 

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

Katie, thank you for your review. I am pleased to hear you enjoyed your stay and that our location was perfect for you to experience Key West. Thank you for bringing to my attention the issue with the A/C. I will look into this issue and have it resolved immediately. We look forward to your next trip. Best, Ozgen Cevik More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms could use some revamping. Parts of the hotel are top notch but some parts are a little older than the rest and could use some updates. The pool is tiny, only 3 feet deep. Its perfect to cool off, not really perfect for a vigorous workout swim. The main thing that this hotel has is its location. It's... More 

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

John, thank you for your review. I am thrilled to hear you enjoyed your stay and our location at the heart of Key West. Thank you for your kind words regard out associates as we hold customer service to the highest of value. We offer a complimentary shuttle to our sister hotels on Duval Street that have a private beach... More 

Mount Pleasant, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location and our suite was at the end of the hallway, which was nice considering we weren't able to hear the noise from Duvall Street, on a negative note though I have to say that the pool is an oversized Jacuzzi and should be classified as such, and not a "pool"; second thing is... More 

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for reviewing La Concha Key west. I am pleased to hear you had a wonderful stay with us. Thank you for the suggestion on how the hotel pool is described. We offer complimentary shuttles to our sister properties on Duval Street, which offer additional pools and a private beach. We look forward to your future trip to Key... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is situated in an ideal location on Duval and has a lot of historic charm. While small, the rooms are clean and updated. The staff is quick to help with any problems that occur, and the concierge is amazing! We had a small problem with our room and he was quick to take care of the issue. Parking... More 

Was this review helpful? Yes 1
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

Lori, thank you for your review. I am thrilled to hear you enjoyed your stay and our location at the heart of Duval Street. Thank you for your kind words regarding our associates as we strive to make our guests feel at home. We look forward to your next trip to Key West. Best, Ozgen Cevik More 

Panama City Beach, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We loved Key West. The hotel was a great location and very attractive decor. Pool was nice. Room was small but it is an old hotel with history and nicely modernized. Staff was helpful and courteous. We had a great time walking every place. Strongly recommend it!

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

Toni, thank you for your review. I am pleased to hear you enjoyed your stay and our recent renovations. Thank you for your kind words regarding our associates, I will make sure to pass them along. We look forwarding to seeing you again. Best, Ozgen Cevik More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel. Expensive for what you get. No breakfast included. Stayed Just for a night. Clean and spacious room. Nice bathroom. Some reviews talked about valet parking fees but they didnt charged me any fees for this service. Fantastic location. You wont need your car till you leave.

Was this review helpful? Yes
Ozgen C, General Manager at Crowne Plaza Key West La Concha, responded to this review

Mateus, thank you for your review. I am pleased to hear that you enjoyed your stay. We look forward to seeing you again soon. Best, Ozgen Cevik More 

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