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Crowne Plaza Key West La Concha

3.5 of 5 430 Duval Street, Key West, FL 33040
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Crowne Plaza Key West La Concha
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Crowne Plaza Key West La Concha
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865 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Copenhagen, Denmark
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Really nice hotel. Big but still cosy, and really nice decorated. Location is perfect at the Duval street, with a lot of life. Great service where you decide what time of the day you like cleaning. Boring breakfast restaurant, which need more choices. But all in all, the place to stay in Key West if you need it a bit... More 

Was this review helpful? Yes 1
Key West, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I was so excited to see a juice bar going into one of Key West's best hotels. Unfortunately, I had a terrible experience at the JuicE juice bar. While the two employees working there were very nice, the manager who seemed to be micro-managing them was AWFUL! She was the least knowledgable of the three, and when a problem occurred... More 

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Tampa, Florida
Top Contributor
90 reviews 90 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The beginning. We booked 2 rooms on-line and that went well. Then we get to the hotel. Check-in was 4:00 PM and we were early - a little after 3:00 PM. We were told that the rooms weren't ready, but that we would be called as soon as they were. Not a problem - or so we thought since it's... More 

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Senior Contributor
38 reviews 38 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Number of significant deficiencies in quality contributed to a less than pleasant stay despite a good location for general tourist activities. These included: -Air Vent malfunctioned leaving random clanking noises during stay-making it difficult to sleep. -Ants found in bathroom. -Ice Machine Broken-no ice available. -No microwave in room. -No stairs to 4th floor and 2 elevators slow and far... More 

Was this review helpful? Yes 1
San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were not sure what to think when we drove up to this hotel. The parking lot was under construction, the lobby seemed dark and small and the huge bar and dining area were empty. But once we checked into our junior suite with balcony, we were hooked. The room was spacious and clean and the balcony gave us views... More 

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Fairport, New York
Senior Reviewer
6 reviews 6 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My fiancé and I stayed a week here. The location is not to be beat. You are centrally located on Duval St so there is no need to rent a car. Everything is within walking distance. If you are interested in going into New Key West you can rent a scooter or electric cart (around $50 for 4 hours), and... More 

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Beaverton, Oregon
19 reviews 19 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stay there several years ago. Decided that because of the central downtown location we would stay there again. We were placed in a 3rd floor right next to the elevator. The elevator boomed several times waking us up out of dead sleep. Opened windows only to find someone outside the restaurant area near the pool having a smoke.... More 

Was this review helpful? Yes 3
Top Contributor
146 reviews 146 reviews
31 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our room (222) - even though the clock/ipod player did not work! One word - the water system in the pool toilets next door were very noisy!! The décor, furnishings and bed were all excellent as were the desk and front of house staff. We took breakfast and the service was shambolic at best! The actual food was... More 

Was this review helpful? Yes 3
Lipan, Texas
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room was great. I wish there was still an access to Starbucks from inside the hotel and I wish they hadn't removed the roof bar for a spa. Also one elevator is really unhappy and growls at you and won't open on the fourth floor.

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Seattle, Washington
Top Contributor
73 reviews 73 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the room and the place. It is walking distance from everything! We walked to the dock for water activities, walked on Duvall pretty much everywhere and even to the souther most point so it is quite central. The best part of the stay was the help desk for activity planning. They helped us figure out how to best spend... More 

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Hotel Summarization (Beta)

What travelers say

  • Duval street(40)
  • Great location(16)
  • Pool area(14)
  • Rooftop bar(6)
  • Very small(4)

Additional Information about Crowne Plaza Key West La Concha

Address: 430 Duval Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Crowne Plaza Key West La Concha 3.5*
Number of rooms: 160
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza

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