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Crowne Plaza Key West La Concha

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430 Duval Street, Key West, FL 33040
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Crowne Plaza Key West La Concha
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Crowne Plaza Key West La Concha
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270 reviews from our community

Traveler rating
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    60
    33
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading reviews, I was concerned about having reservations here. Checked in yesterday, got a room upgrade to a king with balcony over Duval (sweet). Room was very clean, no smells, mildew, gum on furniture as mentioned in online reviews. The bathroom is small but it is modern

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southern NH
Top Contributor
94 reviews 94 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at the hotel to backed up traffic on duval st as folks left their cars and valet had not moved them yet. When we finally were able to get our luggage out we were told to wait outside in heat for luggage cart and we would be assisted. After 15 minutes in heat we were offered help to... More 

Was this review helpful? Yes 1
Boca Raton, Florida
Top Contributor
159 reviews 159 reviews
72 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was staying in this hotel for two night over Memorial day weekend. My room was facing Duval, but it was very quit. No noise was coming from the street. Hotel service was good. We were greeted by parking attendant and then by front desk. Each of them knew their functions and few minute later we were in the room.... More 

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Atlanta, GA
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This a a beautiful property with all the modern amenities, and it is conveniently located right on Duvall Street. The only thing that keeps this property from being rated excellent is sub-par service. It took three trips to the front desk to straightened out a billing issue, and we are still waiting on one of our room service orders. It's... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

Right in the middle of Duvall street. Perfect location and very comfortable stay. The rooms are plush and well maintained. Pool is a decent size with a bar service. Ideal for the evening relaxing. The staff is friendly and key west is just awesome.

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New Cumberland, Pennsylvania, United States
Top Contributor
76 reviews 76 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great location on Duval Street. The staff were able to easily accommodate us to a balcony room upgrade. The down side was a smaller room and bathroom which was ok, no complaint. Regarding the bathroom: MAKE sure to turn the shower head facing inward; otherwise, you will have a water flow onto the bathroom floor!! If you're thinking of a... More 

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Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Crown Plaza La Concha is a nice quiet hotel in the heart of the hustle and bustle of Duval St. in Key West. Room (King Bed on the back side) was quiet, nicely furnished and roomy. Bath was small but nice with a large glass shower. The lobby was nicely finished with a nice bar and restaurant and the... More 

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Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

So glad we stayed here. You absolutely cannot get a more central location! Rooms were clean and quiet. Yes a little small but it's from the 1920s. Do you go to key west to spend time in hotel? So who cares if you don't have walking room in room! King bed. Couch. End tables. Great shower. We will always stay... More 

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Ozgen C, Manager at Crowne Plaza Key West La Concha, responded to this review

Brenda, thank you for your review. I’m so pleased to hear that you had a perfect Key West vacation with us. We’re very much looking forward to your next stay. Best, Ozgen Cevik More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I recently went to Key West to celebrate our wedding anniversary. We stayed at La Concha and received stellar service. General Manager Ozgen T. Cevik and his staff were friendly and attentive to every detail. We would especially like to thank Frank Coyle, Jimmy Gavin, Don Hendricks, Lauren Soldano and Medgine A. Our suite was spacious and... More 

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Ozgen C, Manager at Crowne Plaza Key West La Concha, responded to this review

Ray and Heidi — thank you very much for your review. I’m thrilled to hear about your wonderful experience and am glad it was everything you expected. I will be sure to pass along your courteous words to our team members. We’re looking forward to next time. Best, Ozgen Cevik More 

Melbourne, Florida
Top Contributor
145 reviews 145 reviews
16 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was excited to be staying at LA Concha in Key West. It is ideally located near a Starbucks, a fudge shop, a gourmet donut shop, an Internet cafe, Fogarty's and within walking distance of Mallory Square. There is a pool on the second floor with a walk-up bar and towels are provided. This is a small pool with a... More 

Was this review helpful? Yes 1
Ozgen C, Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for sharing your feedback with us. While I’m glad you enjoyed our rooms and convenient location, I’d like to gain some more insight on your experience with our staff. Please give me a call at your convenience. Best, Ozgen Cevik More 

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