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The Reach, A Waldorf Astoria Resort

4.0 of 5
1435 Simonton Street, Key West, FL 33040
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The Reach, A Waldorf Astoria Resort
Ranked #24 of 42 hotels in Key West
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1,404 reviews from our community

Traveler rating
    566
    402
    205
    137
    94
See reviews for
Families
225
 
Couples
655
 
Solo
21
 
Business
32
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
A TripAdvisor Member
2 of 5 stars Reviewed May 27, 2005

If you are looking for a 4 star hotel, then you need to keep looking because this is not the place, however we did have a blast in Key West and would go back in a heartbeat, though unless the Wyndham lowered their prices considerably, we would be finding a new place to stay. I loved that this hotel was... More

Was this review helpful? Yes 4
Boca Raton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 18, 2005

Believe the bad things you read here, because we didn't and we were sorry. I will admit, we are used to staying in 4 and 5 star hotels, so maybe our opinion is swayed......but this "resort" still has many problems. First of all, the fact that they call themselves "4 star" and a "resort" is completely false. They have about... More

Was this review helpful? Yes 3
Top Contributor
57 reviews 57 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
292 helpful votes 292 helpful votes
2 of 5 stars Reviewed May 6, 2005

I just returned from a stay at the Wyndham Reach Resort and based on the money I spent to stay there, I was extremely disappointed. The room, a junior suite, was small and in poor condition. The sliding door to the balcony was broken, the bathroom floor had hair from a previous guest and it took forever to get hot... More

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed May 3, 2005

We arrived on April 26 and checked out on April 30. This was my husband's 50th birthday present and we traveled with our 5 1/2 year old daughter. The info I read about the hotel implied this was not a kid friendly place but we found it was very kid friendly especially the pool staff and the outside restaurant/pool bar... More

Was this review helpful? Yes 2
New York
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 2, 2005

This place sucked all around. We booked the best room in the hotel 10 months early and they gave it away the night before we got there. The replacement room had cig butts and peanuts on the patio. The patio had an awful stench due to it overlooking the hotel dumpster. They blew the whole reservation and offered nothing to... More

Was this review helpful? Yes 3
Washington DC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed April 18, 2005

like many other reviews, we had pre-paid the room via a travel agency and ended up in a tiny room with a queen bed too small to accomodate my husband (around 2m tall) and myself comfortably and a pull out sofa, which was neither comfortable nor usable, since it would have blocked the whole room, overall property more on three... More

Was this review helpful? Yes 6
A TripAdvisor Member
1 of 5 stars Reviewed April 13, 2005

I just want to say that the staff was not helpful at all. Like most people, we pre-paid over the internet for our spring break vacation. We requested two double beds for four nights. When we got to the hotel they gave us one double with a pull out sofa bed. The room was tiny, especially with four people in... More

Was this review helpful? Yes 8
A TripAdvisor Member
4 of 5 stars Reviewed April 4, 2005

Given where you are at and the constraints of a small island this was a wonderful resort. I looked at all the other options once I arrived and I was very happy with our selection. This is where we would stay again!

Was this review helpful? Yes 2
East Brunswick, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 23, 2005

Don't expect it to be as good as the best reviews say or as bad as the worse. This hotel is above average for a hotel, yet below average for resort. I pricelined for 4 nights last week, and went with my girlfriend. For the price I paid I was very happy with the hotel (yes, the resort fee is... More

Was this review helpful? Yes 9
Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2005

Like a lot of other people on this site, I was very concerned going into my pre-paid reservation. I would like to go on record by saying that you should not have any concerns! We had a terrific stay. We had a standard room and were able to upgrade to an ocean front suite for a very nominal charge. The... More

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Very nice(48)
  • Strip house(17)
  • Jet ski(14)
  • Room service(12)
  • Duval street(12)
  • Casa Marina(11)
  • Sister property(10)
  • Boutique suite(10)
  • Next time(9)
  • Ocean views(9)

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotels in Key West
#8 Luxury Hotels in Key West
#8 Top resorts Hotels in Key West
#17 Romantic Hotels in Key West
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
The Reach, a Waldorf Astoria Hotel
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Reach Resort

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The Reach, A Waldorf Astoria Resort
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