Were to start, the whole staff at the reach was great. The rooms are nice ,although their isn't much to them ,but we were only in them for a short time each day.haveing your own private beach makes it worth it though. more

This hotel is just OK - and definitely not what I expect a "Waldorf Astoria Collection" hotel to be. The staff was super friendly and very helpful, but the hotel is disappointing. The rooms have balconies, flat screen's and overhead fans above the beds (excellent feature - kept us cool!) however the amenities in the guest room were lacking and... more

We had a great time while at this resort! The staff made our stay so much fun and really had the no worries attitude! The reosort had many features that made it tought to leave at the end of our trip. From the pool to the private bach and of course barefoot billies crew sure made the trip relaxing. The... more

My wife and I stayed here for two nights but we wished we could've stayed longer. We drove down from South Beach in the morning and arrived at noon. The check-in time was 4:00 but we decided to check our luggage and would meander around the island until it was ready. To our surprise, the front desk attendant told us... more

we stayed at the reach resort in key west in july and while the service was excellent and the beach view was perfect there are some drawbacks. the room we stayed in was small and the small refriderator kept kicking off so our sodas would get cold. not enough room for clothing storage, not enough hangers in the closet for... more

There is alot to say about the Reach Resort!!! For starters they are very family friendly with a very adult atmosphere. I have a three year old and they were so kind and sweet and really tended to all of ours needs. We were there for 11 days and had a BLAST!!! The staff is friendly and professional. Ricardo and... more

My husband and I stayed at The Reach four nights. I spoke with Catherine when I made my reservations, she was there when we checked in, her great attitude, information about the local attractions and dining made our trip so enjoyable. Catherine should train all front desk reservation agents on customer service, she is awesome! DJ and Brian poolside worked... more

Our room was a good size, with two patio doors, and very well furnished with a well appointed bathroom - no bath - just a large shower. On entering the room there was a small kitchen area that housed a fridge and sink with a high table with bar stools adjoining. There was a flat screen television, iron & board... more

We stayed at The Reach for 9 days, and for the entire time, we were treated like royalty! There were two outstanding people who made our stay wonderful. . . Ricardo and D.J. were the men who set up beach chairs, etc. They were extremely pleasant! They made us feel comfortable and they had wonderfully warm, caring, humorous personalities! These... more