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The Reach, A Waldorf Astoria Resort

4.0 of 5 1435 Simonton Street, Key West, FL 33040
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The Reach, A Waldorf Astoria Resort
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The Reach, A Waldorf Astoria Resort
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2,208 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waterford, Michigan
Contributor
19 reviews 19 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Reach had a great location - that was the main reason we chose it. A quiet and peaceful escape after some of the fun on the island. Our room was spacious and clean but definitely showed a bit of wear. There were some issues in the bathroom with a warped part of the vanity and sort of dirty walls.... More 

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Surfers Paradise, Australia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed February 2015, in courtyard view king suite, at 654.00 USD + 75.00 UDS resort tax plus, you are a little underwhelmed. There are long outdoor corridors to your room Room itself was a lounge / bedroom, situation so you could spread out but it needed some updating. Breakfast is served outside only. The reach keeps the Strip restaurant... More 

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Center Valley, Pennsylvania
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Because of the cancellation of our flight we ended up staying in a second room when we extended our stay. The second room was was smaller than the first but still wonderful. We preferred the view in our second view even though it was facing a street. I highly recommend Key West as a destination.

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Hudson, New Hampshire
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

If you book online and do not get a room number and verify that room actually is on the water or can even see the water.... You will be looking at the dumpsters. It's normal for this hotel to promise everyone an ocean view. They even charged me almost double. When we arrived my room was in the corner of... More 

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

With the use of the name "Waldorf Astoria" we expected so much more...especially as we paid $500 for a night. The room was lovely, although the floor looked dusty. The corridor outside was grubby and not up to scratch. Was in a good location, close to Duval Street and Southernmost Point. Staff were friendly too.

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed at The W and Westin properties in other islands, I expected The Reach to be great as it was double the price. Turns out that the room and bathroom was good, but still not as good as I had expected and the amenities at the Reach were okay. The amenities are shared with the Casa and I would... More 

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West Deptford, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Reach was a great stay, one of only a few hotels with a beach and ocean access. Very large and clean room, within walking distance to Duval Street. Will stay here again. Bit expensive at $611 per night (includes tax and parking) for city view, but in line with other high end KW hotels near Duval.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for your review of The Reach Resort. We are delighted that you enjoyed your stay with us and look forward to seeing you again. If there is anything that I may assist you with prior to your next stay please do not hesitate to contact me. Thank you! Jennifer Tomasello Manager at The Reach Resort Jennifer.Tomasello@WaldorfAstoria.com More 

Top Contributor
51 reviews 51 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an enjoyable stay here. The hotel is well situated away from the hurley-burley of Key West but close enough to join in if that is your wish. The restaurant veranda is a great place to eat breakfast while enjoying the sunrise over the beach which although small is the biggest at this end of the Keys and is... More 

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North Lawrence, Ohio
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

For a room at the price of $750 this hotel did not have enough to offer. When we put this kind of money out for room we expect more from the property. The beach was an oversized sand box. I was shocked how small it was if I had to guess it was 150 to 200 feet long. Also this... More 

Was this review helpful? Yes 6
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to review your recent stay at The Reach Resort. We are extremely sorry the resort did not meet your expectations. It is through candid feedback from guests such as yourself that assists us in the training of our team members as well as continued improvement of our facilities. If you would like to further... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very relaxing stay at this resort (just what we needed). The resort staff were so helpful and friendly. Although the housekeeping staff can be loud. They should really use radios instead of yelling at each other from one hallway or floor to the other to communicate. The rooms are clean and everything looks newly renovated. The beach... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(36)
  • Jet ski(13)
  • Strip house(11)
  • Sister property(7)
  • Room service(6)
  • Quiet end(4)
  • View rooms(4)
  • Boutique suite(3)
  • Jet ski tour(3)
  • Fresh fruit(3)

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Luxury Hotel in Key West
#14 Top resorts Hotel in Key West

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