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All 41 Key West hotels

The Reach, A Waldorf Astoria Resort

4.0 of 5 Resort   |   1435 Simonton Street, Key West, FL 33040
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Ranked #29 of 41 hotels in Key West
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4 of 5 stars reviewed yesterday
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1,950 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Whilst the hotel was great and the location fantastic, it wasn't quite the Waldorf Astoria luxury we were expecting... Jennifer on check in was great, upgrading us to a room with the most beautiful beach frontal view. The room was an odd layout with the wardrobe on the other side of the bathroom but other than that fairly standard (apart... More

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Manassas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Highly Recommended, Best beach in Key west and great service. Hotel is very confortable and staff is very proffessional. I got the Best of Waldorf Package and used in water sports. Very conveniently located at the resort beach. It was fun to walk to the Marina Hotel and enjoy both resorts.

Review collected in partnership with Waldorf Astoria

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Atlanta, Georgia
Contributor
16 reviews 16 reviews
4 of 5 stars Reviewed 2 days ago NEW

A great resort that offers all the amenities. Staff friendly and willing to help with anything. A very nice place for a honeymoon. Walking distance to all in key west. But, rent a bike and make it easier to get around.

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Hume, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Only Beachfront in Key West - NICE. Quiet Side of the Island, near good food. Hotel is a bit tired and housekeeping was non-existent, but staff is friendly and rooms are quiet. SPA is off-site and food is average.

Review collected in partnership with Waldorf Astoria

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Unfortunately our room wasnt ready for 4 pm check in..BUT-they did upgrade us to Oceanfront as well as give us TONS of credits that made the 2 hour delay well worth our while. It was a great beachfront location- and a block from Southernmost point. It was also a street away from Duval but the madness is at the other... More

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Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to review The Reach Resort. We are very glad that you enjoyed your stay and hope to see you again soon! Please do not hesitate to contact me at jennifer.tomasello@waldorfastoria.com for personalized service on your next trip to The Reach. Jennifer Tomasello Manager at The Reach Resort More

North Palm Beach
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

It's a nice enough hotel, but stay at Casa Marina if you want the real experience. It's a block away and you can walk to the nicer beach if you really want it. Stay away from the Strip House. Tacky 90's style themed restaurant you don't want to take your kids to. Hot rooms, but we stayed in the middle... More

Review collected in partnership with Waldorf Astoria

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Little Rock
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed at this property one night as we extended our stay in Key West and our prior hotel was booked. I wish we had stayed here the whole time. The staff went above and beyond to make us comfortable - even for one night! They gave us great recommendations on meals, took our extremely heavy bags up and... More

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South Florida, Florida
Top Contributor
96 reviews 96 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I will qualify this review by saying that I have stayed at the Waldorf Astoria in New York City multiple times and it is truly a wonderful hotel. So, for heavens sake, why market this average property under the Waldorf brand? Brand names tend to set certain levels of expectation and The Reach failed to deliver anything close to the... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I never encountered a worker that wasn't happy or upbeat. Cameron was a very sweet, personable & attentive Cabana Boy. He was always on top of his game & ready to help me with whatever I needed & helped me with whatever questions I had. Can't wait to go back again sometime soon! The rooms were very well kept &... More

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Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for your note. We are so glad you were able to enjoy our resort, its service, amenities and wonderful activities. We will certainly recognize the staff members that you've mentioned. We look forward to seeing you on a return visit! Cindy.acevedo@waldorfastoria.com More

Long Island, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I celebrated our 20th anniversary at the Reach and could not have been more pleased. The service was outstanding, the facility was clean, the amenities were great and the staff were so helpful, patient, courteous, knowledgeable and kind. The location was wonderful...quiet and peaceful but a stones throw from the Night Life. We had a wonderful beach... More

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Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to respond regarding your recent stay at the The Reach Resort. We are pleased to know that you had such an enjoyable visit. Congratulations on your 20th Anniversary ! We look forward to welcoming you back to the Casa Marina Resort sometime in the very near future. Cindy.Acevedo@waldorfastoria.com More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(42)
  • Strip house(13)
  • Jet ski(13)
  • Sister property(7)
  • Quiet end(7)
  • Room service(6)
  • View rooms(4)
  • Boutique suite(4)
  • Jet ski tour(3)
  • Fresh fruit(3)

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 On the Beach Hotel in Key West #9 Luxury Hotel in Key West #10 Spa Hotel in Key West #12 Top resorts Hotel in Key West
Hotel Class
Official Description (provided by the hotel)
Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more   less 
Number of rooms
150

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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