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The Reach, A Waldorf Astoria Resort

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1435 Simonton Street, Key West, FL 33040
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The Reach, A Waldorf Astoria Resort
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The Reach, A Waldorf Astoria Resort
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2,396 Reviews from our TripAdvisor Community

Traveler rating
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    716
    357
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    139
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461
1,235
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (427)
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Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at The Reach. Our view from our room was spectacular! I loved it! I enjoyed coffee on the balcony enjoying the view. It was extremely hot but the ac was working well! The bed was comfortable and the room was beautifully decorated. My favorite thing was the "Sonic" ice! Another highlight was the guy sculpting sand on... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Vacationed in Key West and stayed at the Reach. Fantastic experience. From the rooms to the facilities to the amenities. During the hot afternoons by the pool the refreshing frozen eucalyptus towel cools you down. Beachfront rooms highly recommended. Cant wait to go back.

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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I'll just start with the negatives since they are important ones at that... 1. The 5th floor during the summer is uninhabitable. The AC does not work properly enough to overcome the heat hitting the roof of the hotel. This was told to us by the front desk and maintenance staff after complaining that our AC was broken. It was... More 

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Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is our second stay at the Reach and the hotel is ok. We were there for Easter week and the rates were outrageous, which for Key West during that time is not unusual. But we kept thinking how can this be more than our beach front hotel on the Big Island or Kauai? The beach is the big selling... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

Our air was broke and they tried twice to fix it but couldn't. Then they told us we couldn't switch rooms bc they were sold out. Book a hotel some where else. Our room still had garbage in it when we got there too. This place is a mess all over.

Review collected in partnership with Waldorf Astoria

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Living off their name. Room was not ready until almost 6:00 pm. Elevator was broke and fixed that night to break down again two days later. Was raining on Thursday nite so i thought i would relax and watch the football game. That didnt happen, cable out. Friday nite /Saturday morning shortly after 5:00 am the fire alarms went off.... More 

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Naples
Top Contributor
50 reviews 50 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I spend our anniversary here every year. We look forward to it for 11 months. The on-site restaurant is amazing. The restaurant also serves as the room service. The front desk staff covers all of your needs. Two blocks from the southern most point and within a great walking distance to Duval. The private beach is where... More 

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Marshall, Virginia
Top Contributor
98 reviews 98 reviews
24 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I spent 4 nights at The Reach to celebrate our birthdays. We got an ocean view suite which was spacious, airy and had a wonderful balcony view. The bathroom, as well, was very large and had two separate showers which cut down on the time it took us to get ready to go out. The beach is... More 

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Harrisburg, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Absolutely wonderful experience! Everyone was friendly and helpful. The rooms were immaculate and beds very comfortable. Nice treats by the pool every afternoon. Location is great, on one of the only beaches on the island. Highly recommend booking this hotel for your Key West vacation!

Review collected in partnership with Waldorf Astoria

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Philadelphia area
Contributor
14 reviews 14 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights here last weekend as part of my wife's birthday and I can tell you there is just so much to like about this property it far outweighed any cons I came across while staying here. Location - It's right next to Duval St, right next to the southernmost point and an easy walk to everything Key... More 

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BowenButler, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for your review of The Reach: A Waldorf Astoria Resort. we appreciate all of your insight and are happy to here that you enjoyed your stay. Your feedback in regards to expectations of a Waldorf Astoria décor has been passed to our management team and is truly appreciated as it helps us to make each experience the best... More 

Hotel Review Summarization

What travelers say

  • Very nice(30)
  • Jet ski(8)
  • Strip house(7)
  • Sister property(6)
  • View rooms(4)
  • Room service(3)
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Amenities (15)
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Beach (26)
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Ocean-View Boutique Suite (49)
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Presidential Suite (52)
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The Hotel (39)
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Hotel & grounds (9)
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Other (36)
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