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All 41 Key West hotels

The Reach, A Waldorf Astoria Resort

4.0 of 5 Resort   |   1435 Simonton Street, Key West, FL 33040
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Ranked #29 of 41 Hotels in Key West
A recent review
5 of 5 stars reviewed 2 days ago
jenn_amstutz Maybe in your city
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1,975 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I planned a last minute trip to Key West and drove down from Miami. We booked last minute online using points and had a great experience. All day private beach access and water sport facility use even after check-out was great!

Review collected in partnership with Waldorf Astoria

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Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Has it's own private beach. The room was a beautiful suite. The décor is amazing. Bed was comfortable. Bathroom was huge. The tv was amazing. Loved having a refrigerator in the room. The resort is big. There are two pools. I enjoyed the pool. The resort has it's own private beach. I loved the pier. Great... More

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Seattle, WA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at The Reach on Sunday of Labor Day weekend plus a few days afterwards. The staff was top notch. The location was on the beach at the bottom of Duvall Street by Southernmost Point, a real plus as we could walk everywhere. The bar was great. The pool and beach were nice and the staff serving them were... More

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Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for reviewing your recent stay at The Reach Resort. We are so glad that you enjoyed your stay with us and hope to see you again soon! Please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com so I may provide you with personalized service during your next stay. Thank you Jennifer Tomasello Manager at The Reach Resort More

North Miami
Top Contributor
89 reviews 89 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well my expectations were pretty high and this hotel deserves a decent review. Its located about couple of blocks from Duval but at the very end of the strip...the quiet side. The pool was right on the beach and also had nice restaurant called Strip House which has an outdoor dining and pool table. It was very relaxing to have... More

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Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to review The Reach Resort Angelo. It appears from your pictures that you had a traditional courtyard view king during your stay. Should you be interested in staying with us in the future, please contact us for additional room type options that may offer the space that you are looking for. Also, please accept... More

Jersey, United Kingdom
Top Contributor
54 reviews 54 reviews
37 hotel reviews
417 helpful votes 417 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a couple of nights in September. Staff were pleasant, hotel is in decent shape. I guess for a Waldorf Astoria a bit weak that everything catering wise was out of the strip house, both the bar or the restaurant, but if you're only here for a couple of days it'll be fine. Duval Street is a stone... More

Was this review helpful? Yes 3
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to provide us with feedback of your stay at The Reach Resort. I am so sorry to hear that we failed to meet your expectations of a Waldorf property. Our guest's opinions are so very important to us and allow us an opportunity to highlight areas in which we may improve our property and... More

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has some very good points: 1) Location is fantastic, within walking distance to most everything but tucked away from the noise 2) Property is well kept and beautiful 3) Great customer service (and I needed a lot of service!) But I still struggled between giving this resort a 3 or 4 star review because of the value. We... More

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LYONS
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Reach over Labor day and for a couple of days afterwards. The staff was extremely friendly and helpful. The facilities were great and we had a wonderful time. Went next door to the other Waldorf location and I am thrilled that we picked the Reach instead. A trip to the Strip House, the restaurant is well in... More

Review collected in partnership with Waldorf Astoria

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Tarpon Springs, United States
1 review
3 of 5 stars Reviewed 1 week ago

This was a run of the mill hotel experience, did not compare well with other Waldorf properties. The main attraction is the hotel's beach. Nice pool. Poor room room service and restaurants. OVerpriced but your on the beach in Key West.

Review collected in partnership with Waldorf Astoria

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New York
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights at the Reach, so looking forward for this. I've been to the Waldorf in Manhattan but I have to be considerate since it is by the beach so indeed the carpet was grainy, concrete hallways for easy clean up, ceiling fan has dust accumulation over the edges, perhaps it's the busiest time of the year, not... More

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Swansea, United Kingdom
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. The rooms are nice the pool area is nice but in general its over priced especially considering when we arrived it was an extra $45 for parking and an extra $50 for resort fees which I wasnt impressed with as I paid for the room in a resort so why pay extra to use the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(42)
  • Strip house(13)
  • Jet ski(13)
  • Sister property(7)
  • Quiet end(7)
  • Room service(6)
  • View rooms(4)
  • Boutique suite(4)
  • Jet ski tour(3)
  • Next time(3)

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

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