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The Reach, A Waldorf Astoria Resort

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1435 Simonton Street, Key West, FL 33040
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The Reach, A Waldorf Astoria Resort
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The Reach, A Waldorf Astoria Resort
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2,291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at The Reach for four nights in April and had a great time. I may be biased because we were there for our wedding and had a great room, but we also had the chance to look at multiple rooms that friends and family were staying in and they were all very nice. The rooms are minimalistic but... More 

Was this review helpful? Yes 1
Whittier, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Outstanding Hotel! The location, staff and service were excellent. My wife and I went on the wave runner trip and had a great afternoon. Their guides were professional and friendly and it made the trip even more enjoyable. The whole trip was great and I would highly recommend this hotel.

Review collected in partnership with Waldorf Astoria

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Dalton, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Despite some of the other reviews I have seen we had a terrific stay at the Reach. All of the staff has been extremely friendly and accommodating. Our room was very clean and well appointed. We were upgraded because I am a Hilton Diamond. The beach staff especially Hector are great and the restaurant was being renovated but they were... More 

Was this review helpful? Yes 3
Aiken, SC
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed for three nights, for the price I paid to stay at a Waldorf Astoria, it was ridiculous. Our room was large but to find it was almost impossible. It is a really crazy setup they have at this hotel with room location. The front desk attendant was not the friendliest and felt that due to the fact I ONLY... More 

Was this review helpful? Yes 1
Oklahoma
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

By far the very best place we've stayed in Key West. The service is superb, great atmosphere, private beach, and very accommodating pool. We loved our week long stay. The Reach is within easy walking distance to all that is Key West. Restaurants, shops, and a touch of Old Town is well within Reach. It is a MUST SAY. You... More 

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Vancouver, Canada
Top Contributor
102 reviews 102 reviews
18 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed there with family, got the nice spacious one bedroom suite with a balcony overlooking the beautiful gardens and the beach, could not be happier. They valet parked our car for the standard self park rate because our van was oversize. Fresh fruit, champagne, and plenty of water at the resort. Kids had a blast at the pool table. Chess... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in a double room. The beds are full-sized rather than queens, which is unfortunate, but the beds and pillows are very comfortable. The beach is absolutely lovely. We were there for a wedding and the main course (filet with mashed potatoes and spinach) was delicious, but my scallops (the starter) were a little sandy. I did not encounter... More 

Was this review helpful? Yes 1
chicago, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel was great. No adult pool, but the beach was great. Some might want to bring water shoes. Beds were comfy. Every room has balcony. Staff was great. Was able to use pool at night as long as your quite.

Review collected in partnership with Waldorf Astoria

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Plymouth, Minnesota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Paid premium- received below average. Rooms extremely small- probably 10' narrow than your average room. Beds were Fulls not queens- due to the size. I would NEVER stay here again- you are better off looking elsewhere. We also had a wedding right below our room- went until 11PM. Paid extra for ocean-view-could really enjoy. We figures being a Waldorf-Astoria- we... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Tampa Bay
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful location only a block away from the nightlife of Duval St. We loved the proximity to dining and shopping. When we arrived the front desk told us we had been upgraded to a studio, which had a sofa, kitchenette, & extra large bathroom. The view was so so as many palm trees obstructed most of our... More 

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Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to respond regarding your recent stay at The Reach Resort. We are pleased to know that you had such an enjoyable visit. We look forward to welcoming you back to The Reach Resort sometime in the very near future. cindy.acevedo@waldorfastoria.com More 

Hotel Review Summarization

What travelers say

  • Very nice(30)
  • Jet ski(9)
  • Strip house(7)
  • Sister property(6)
  • View rooms(4)
  • Room service(3)
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