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The Reach, A Waldorf Astoria Resort

4.0 of 5 1435 Simonton Street, Key West, FL 33040
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The Reach, A Waldorf Astoria Resort
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The Reach, A Waldorf Astoria Resort
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2,018 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, Florida
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

The property has great views. The weekend I was there the elevator was broken both days (and I was on the fourth floor). Otherwise it is a great value for the location (it is on the quieter side of Duval). The staff was helpful and responsive. There is no hot tub, but there is a beautiful beach and pool.

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Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We liked The Reach, good location, balcony rooms, refrigerator/sink, friendly front desk, concierge and housekeeping staff. Just before high season it was on the more reasonable side of current Key West hotel prices, and met our needs nicely. We didn't ask but I think you can also use the top-shelf amenities at the partner Casa Marina resort.

Review collected in partnership with Waldorf Astoria

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miami, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

rooms fan coiler close to bed and noisy. hotel can not accommodate 2 adults and 3 children. this is not hotel for family. during our stay the hotel had large group, playing music outloud and playing in the pool ect.

Review collected in partnership with Waldorf Astoria

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Soddy Daisy
Contributor
19 reviews 19 reviews
4 of 5 stars Reviewed 3 days ago NEW

We had a really enjoyable experience at The Reach. The room was a king junior suite, courtyard view, and believe it or not, we actually had a glimpse of the ocean and palm trees, but also part of the parking lot, and of course, the courtyard. I was pleased, as I didn't expect to see the ocean from my balcony.... More

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Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spend a lovely time, very relaxing the hotel is nice, and the personnel very kind. Althought I didn't like the dinner at their restaurant. But there are son many options at Key West that is not an issue. The beach is only for hostes and the personnel was kind and helpful. I recommend you to saty in this hotel... More

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Maryland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We just stayed here in April 2014 and had a wonderful experience. Everyone was wonderful and helpful. The place is heaven to wake up to. The staff was great. If you have a bad experience here it is you not this place. Eat elsewhere because the Strip House stinks it is not part of the hotel and they can not... More

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Mishawka, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

We experienced very poor service with the wait staff overall, this does not live up to the expectations you have of a Waldorf Resort. I travel frequently and stay at many Hilton establishments and have excellent service, which is why we chose The Reach. It might as well be a self service resort b/c we had to track down someone... More

Review collected in partnership with Waldorf Astoria

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Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first trip to paradise was greeted with proper pampering from the staff at The Reach. The rooms are exceptionally clean and the service is spectacular. We were greeted daily with an ocean breeze and an island kiss. Located steps away from the hassle of Duval Street; yet far away for an island solitude. It's a stay worth repeating.

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Ingleside, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fantastic resort. You can't beat the location for anything bits right in the beach and just two blocks from all the happenings of Duval street. We came in for our anniversary and our room was beautifully set up with champagne and chocolates!!! The staff are fantastic. Front desk to room service to bell guy who endlessly gave us... More

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Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to review The Reach Resort. I am so glad that you enjoyed your time with us and our staff was able to make your trip memorable! Should you return to Key West in the future please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com so I may provide you with personalized... More

UK
Contributor
17 reviews 17 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Having researched more than half a dozen hotels in Key West we settled on this one. We did not know what to expect, having never been to Key West before, of the location we chose. The good news was that as soon as we arrived we knew our choice was spot on and the location was perfect. Our room was... More

Was this review helpful? Yes 1
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to review The Reach Resort. I am delighted to hear that you enjoyed your stay with us! Should you return to Key West in the future please do not hesitate to contact me directly at Jennifer.Tomasello@waldorfastoria.com with any specific requests so I may ensure your next stay is just as memorable as... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(42)
  • Jet ski(13)
  • Strip house(13)
  • Quiet end(7)
  • Sister property(7)
  • Room service(6)
  • View rooms(4)
  • Boutique suite(4)
  • Next time(3)
  • Jet ski tour(3)

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

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