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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Florida
Top Contributor
56 reviews 56 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 16, 2011

I have been to Key West many times over the years, and if you like the beach, the Casa Marina is the best hotel on the island. Most hotels have no (or very small) beach areas. The Casa Marina (and sister property the Reach Resort where we have also stayed) have good beach areas by Key West standards. The Casa... More 

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Rockville, Maryland, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2011

We arrived at the Casa Marina on Sunday 10/9/11 the day after our wedding. The hotel knew it was our honeymoon but gave us a just average hotel room. We met Mark (Gray) on the Beach and once he heard it was our honeymoon things started happening. He not only got us a room upgrade but arranged for champagne and... More 

Was this review helpful? Yes 1
Rockville, Maryland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2011

Well, we would have had a great honeymoon, anyway--how could you go wrong with the Love of Your Life in Key West in October at one of the most beautiful hotels in America? We'd stayed at Casa before and had flawlessly wonderful experiences, but for some reason this time around (of all times!) they stuck us in an awful little... More 

Was this review helpful? Yes 1
Chanhassen, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2011

Just arrived home after spending an amazing 5 nights in paradise. The resort is stunningly beautiful from the lobby to the endless ocean that is Casa Marina's backyard. The workers from bellhop, concierge, front desk, servers, beach attendants, grounds keepers, massage therapists are both professional and friendly. I would name a few but that would be unfair because everyone is... More 

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Pasadena, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 13, 2011

My husband and I visited Key West for the first time in October. We chose Casa Marina because of the beach and reviews. The hotel is WAY overpriced. The rooms looked like a standard hotel room at a Hampton Inn. The prices were extremely high (food and beverage). I was drawn to the hotel because of the package they offered... More 

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Covington, Georgia
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2011

My wife and I just got back from Key West, it was our first trip to the Keys. Before we went our friends that had gone before said it was ok but some said they liked it but the hotel they stayed in was not very nice. Let me begin by saying we were at Casa for 5 hours and... More 

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lexington, ky
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 13, 2011

The Casa has fantastic grounds and from that aspect is a great place to stay (or better yet visit and don't stay). Customer service is from bad to average. The towel guy at the pool did a great job as did the outside bartenders. However, your average "staff" is not the "how can I help you" type you expect from... More 

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Greensboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 13, 2011

Jon Hertlein made our stay!  He was there upon our arrival....provided great info regarding the area...he even remembered our names when we went in and out!  He certainly knows the meaning of HOSPITALITY!!!

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2011 via mobile

My husband and I stayed at the Casa a few times. This visit was for a babymoon, and it proved to be better than anticipated...especially the beach! The cabana boys, most specifically, Steven, Scuba Steve, and Mark gave each of us such special care! We hardly wanted to leave the beachfront! A job well done!! Thank you for the quality... More 

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Charleston, South Carolina
1 review
5 of 5 stars Reviewed October 11, 2011

Scuba Steve and his daily popsicle drop was one of highlights while laying by the pool. Everyone was so nice and service could not have been better. I would highly recommend staying here!!

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Next morning(7)
  • Hilton Honors(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West

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