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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,584 reviews from our community

Traveler rating
    2,358
    1,147
    599
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1,145
2,134
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Barrington, Rhode Island
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2012

Stayed for 8 days between Christmas and New Year. Loved the location and the beach. Enjoyed water sports and cruises...Matt and English Tom very helpful. Daily attention at the beach and pool with all the extras provided by Patrick, Graham and Mark were awesome! Hotel decor, especially rooms, were tired and small. Could have used a better selection of food... More 

Was this review helpful? Yes 1
Blue Ridge, GA
Top Contributor
73 reviews 73 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 5, 2012

So Key West in December is pure heaven. I think I could have stayed in a tent on the side of the road and been just as happy but add a great hotel to the trip made it unbelievable. Great service met us as we drove up in our F250 big beasty truck. We decided to self-park as it was... More 

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Donegal Town, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 5, 2012

I stayed with my family and can only recommend this hotel, it was good value, the staff were courteous, the food was great. Ideal way to see Key West.

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Lake Ronkonkoma, New York
Top Contributor
258 reviews 258 reviews
19 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed January 5, 2012

Since the Waldorf Astoria has taken over the resort is very nice. Staff is great food is very good. Rooms are nice but could use a dresser for clothes. All clothes have to be hung . Rooms are a bit small. The grounds are really nice. I would highly reccomed a visit.

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Lillestrøm
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2012

Very nice hotell with plenty space for sunbathing, close to the sea, big swimmingpool. The breakfast is very good, go for the buffey. There you can choose between all sorts of things from healthy to not so healthy. It has a wonderful view, and the staff is very helpful. It is a bit of a walk to the mainstreet where... More 

Was this review helpful? Yes 1
London
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 4, 2012

Stayed for a week over New Year. Good points first. There is a very nice, private beach with just about every facility you could wish for, including night dining barefoot in the sand. Also there are two pools which are pretty good to lay out at and swim in. Now the not so good. The hotel is located a mile... More 

Was this review helpful? Yes 3
Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 4, 2012

The Casa Marina resort is a beautiful property. They did a great job with the renovation. The lobby and grounds are gorgeous. The rooms are nice too though the traditional guest rooms are pretty small (300 ft) for the price. My only other complaint is that the resort is pretty far from Duval Street. If you plan to spend a... More 

Was this review helpful? Yes 2
Miami Beach, Florida
Senior Contributor
35 reviews 35 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2012

Love this resort...excellent services, delicious food, beautiful pools (2) walking distance to attractions such as Southernmost Point-90 miles from Cuba.

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Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2012

The Casa is undoubtedly in a fantastic location. Our room had uninterrupted ocean views. However, having visited a lot of 4-5 star hotels this is by far the lowest in terms of standard. Cleanliness around the hotel is really poor ( the elevator in the ocean block was flithy for our entire 5 night stay) staff aren't particularily helpful or... More 

Was this review helpful? Yes 1
Waldorfkeywest14, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

We are extremely sorry the resort did not meet your expectations. It is the feedback of guests such as yourself that assist us in the training of associates as well as continued maintenance of our facilities. If you would like to discuss your stay or if you should be in Key West again please contact me at mmccord@luxuryresorts.com for personalized... More 

Washington
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed January 3, 2012

We stayed 3 nights at Casa Marina and we picked this resort because of its beachside location. The Pro's: The property is beautiful, the pools are big and warm, the beach is nice and the beach/pool side service is awesome and over the top with fruit infused water, frozen washcloths, popsicles, crafts for kids and evening movies by the pool.... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(65)
  • Room service(13)
  • Jet ski(11)
  • First nights(10)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Would highly recommend(7)
  • Top notch(7)
  • Frozen towels(6)
  • Next morning(6)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West

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