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All 41 Key West hotels

Casa Marina, A Waldorf Astoria Resort

4.0 of 5 Hotel   |   1500 Reynolds St, Key West, FL 33040
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77%
Ranked #22 of 41 hotels in Key West
A recent review
5 of 5 stars Reviewed June 30, 2011
CAMotorCop Brentwood, Tennessee
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3,949 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (841)
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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
See the most recent reviews
Brentwood, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2011

Had such a blast at this hotel. Everyone was fantastic. Mark and Max worked the watersports and help all around the pool area. . . . Stephan made sure that all the drinks were continuously served . . . .The housekeeping staff made sure our room was taken very good care off and the rest of the staff made it... More

Was this review helpful? Yes 1
KeyWestCasaMarina, Guest Relations Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thak you for taking the time to post your experiences on Trip Advisor. We were excited to hear that you enjoyed your stay. I will be sure to pass along your praises to Mark and his team. We look forward to your return trip, if you require any assistance with your reservations please don't hesitate to contact me directly. Brandon... More

Brookline, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2011

We attended a destination wedding from April 9-11, 2011. We were not guests at the resort, but spent time in the restaurants and at the beach, with the parents of the bride. We just loved it and would definitely come back to stay at Casa Marina!!! The beach boys, Niko and Zack, really pampered us. As for the restaurant staff... More

Was this review helpful? Yes 2
KeyWestCasaMarina, Guest Relations Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to allow everyone a glimpse into your special event at the Casa Marina Resort. Reading your review, I noticed that a few aspects of your stay truly stood out. I will be sure to pass along your praises to our Watersports and Banquets departments. It is always well recieved when they are recognized for... More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2011

Great staff, great grounds and beach, great friends, with interesting history to the hotel. Great beach on the south side of island, but within walking distance to the north end of Duval St. I wish we were still there...

Was this review helpful? Yes 1
KeyWestCasaMarina, Guest Relations Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time from your busy schedule to allow everyone a glimpse into your vacation. I was pleased to hear that you had such a great time at our resort. I will be sure to pass along your praises to our staff at our next all staff meeting. Should your future plans include a return trip to... More

Miami, FL
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2011 via mobile

This is the nicest hotel I have stayed at in Key West. The pool deck and gulf view is beautiful. The room is well equipped.

Was this review helpful? Yes 1
Key West, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2011

We felt totally pampered at the pool by Mark and Max... free popcicles, body and feet water misted, towel service, free body lotion samples, free drink of the day sample, frozen towels, food delivered pool side, etc. etc. Mark and Max were always there to serve... best hotel stay to date for us.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2011

Great service from Mark and Max. Cleaned sunglasses, provided lotion and gave information on dining in town. Observed Mark leading games for the kids around the pool. The hotel is lucky to have him as an employee. Having hammocks on the beach was a great idea. There were plenty of clean towels, lots of fruity water, free drinks of the... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 29, 2011

We came to Key West for a holiday with our family - (2 adult children and couple) We read the reviews on Trip Advisor and thought this hotel looked perfect, boy were we wrong! From the minute we attempted to check in things went down hill. They had us booked in for 4 nights, when we only booked 3, check... More

Was this review helpful? Yes 5
KeyWestCasaMarina, Guest Relations Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to post your experience at the Casa Marina. I would like to discuss your stay in more detail. Please feel free to contact me directly. Brandon Kuhn Assistant Guest Services Manager bkuhn@luxuryresorts.com More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2011

We stayed at the Casa Marina (Key West, FL) and loved the service by the pool and beach. The guys and gals were great!! They made us feel special and were very very attentive. The little extras they did like frozen towels and popsicles were such a treat. They were available to answer questions about the town and were friendly... More

Was this review helpful? Yes
KeyWestCasaMarina, Guest Relations Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time from your busy schedule to allow everyone a glimpse into your vacation. I was pleased to hear that you had such a great time at our resort. I will be sure to pass along your praises to everyone mentioned that made your stay luxurious. Should your future plans include a return trip to Key... More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2011

I couldn't ask for anything else from a vacation resort! The facility was clean, staff was first rate. They are attentive and friendly. I would recommend Casa Marina to anyone.

Was this review helpful? Yes
Marietta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2011

I'll get my one negative out of the way first...I had a 1 BR suite w/ocean view and it had a couple issues. The big one was that it was really a pool view - if you went out on the small balcony, and looked to the left you could see the ocean. Also the shower handle fell off when... More

Was this review helpful? Yes
KeyWestCasaMarina, Guest Relations Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time from your busy schedule to allow everyone a glimpse into your vacation. I was pleased to hear that you had such a great time at our resort. I will be sure to pass along your praises to our Beach and Pool staff who made your stay with us such a delight. Should your future... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Hilton Honors(7)
  • Next morning(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 On the Beach Hotel in Key West #7 Luxury Hotel in Key West #8 Spa Hotel in Key West
Hotel Class
Official Description (provided by the hotel)
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
Number of rooms
311

Questions & Answers

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