This property is beautiful and we had a 2 bedroom suite that was very clean and spacious. Of special note are the wonderful staff. Drew at the front desk made sure everything was perfect with our room. Bob, Constantine and Tamir at the beach were attentive and had great recommendations for things to see and do. The frig in the... More

Ok location. Nice lobby. Bad food. Horrible and small rooms. Pricey food. Expect to pay 90 for a fish taco lunch. Average pool service. No amenities in the room (ie mini bar or even a bottled water). Average food. Average pool. The staff is not attentive. Again, don't come here thinking its a Waldorf. It's not. Think more like a... More

We arrived at Casa Marina after a very long day of flights, lost luggage and rain about 10:30 pm. Check in went very smoothly and we were in our rooms within 15 minutes of check-in. I read the reviews about the rooms and now see what they were talking about. Whoever designed the bathrooms wasn't a woman. There was no... More

We were here for a conference and the conference facility and conference itself was excellent. We really had sort of an up and down experience here. At check in Drew was friendly and happy and very accommodating. He told us we were on a high floor for a good ocean view and away from the elevator - and he was... More

Key West must be seen...this hotel is relaxing and peaceful with a colonial and caribbean touch... Amazing mojitos under the palms!!! The sea is not that great but it's worth it. The beach had fences because of sea turtles nests....

Every associate was gracious and courteous. A special shout out goes to Mitchell and Sean for their exemplary service at the pool. Mitchell brought me ice packs for my injured foot, which I found to be particularly kind under the circumstances.

My girlfriend and I stayed at the resort for 5 days. We were immediately happy when we saw a very clean room, with an amazing view of the beach and pool from our balcony. Everyone at the resort was extremely nice and helpful, and the property itself was immaculate. The location was nice as well, being far enough from Duval... More

My family of 3 stayed at the resort for a week. I couldnt find a complaint if I wanted to. The scenery is outta this world. The staff was great. All types of activities are available on the resort with plenty more just around the corner. The food was great and the drinks were good and stiff. My wife and... More

We had trouble getting into Key West, so we didn't arrive until 1am. Our room the first evening was not so great. Not an ocean view and a small corner room. We were moved into a suite the next day and it was fabulous! Great view! The service was amazing here and probably the best I've ever received at a... More