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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is our 5th year spending Christmas in Key West at Casa Marina Resort. We have stayed in the same room 112 ground floor with patio facing the ocean. Watching Sunrise and Sunsets from our patio. Steps to the beach. We have to thank Mark Grey, Director of Operations for beach and pool area. He goes out of his way... More 

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Saratoga Springs, New York, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My wife booked Casa Marina for a birthday getaway to celebrate my 40th. This was our first trip to Key West and stayed 5 amazing nights. We had an oceanview balcony suite that overlooked the public beach pier. Sunrise was even more amazing than the sunsets in Mallory Square. The room was very clean and spacious. The hotel provides Nepresso... More 

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Cincinnati, Ohio
Top Contributor
155 reviews 155 reviews
48 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Casa Marina is a mixed bag. The common pool and beach areas ("beach" for Key West relative) are very nice. The food was unexpectedly good, both at the outside cafe and the buffet dinner we had with a large group. The location is nice, again for Key West, and the sunsets are gorgeous from the beach area. With about... More 

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Boca Raton, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent 3 days here for my first Key West visit. The service and staff surpassed my expectations. Room was large and lovely. The hotel has 2 pools and beach access. the site is so breathtakingly beautiful. The hotel has a trolley stop and it was easy to get to all the Key West sites. The consierge was so nice and... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania, United States
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I were celebrating our Anniversary on this 4 day trip. I reserved a King Ocean Terrace (room 270) and it was incredible. We had a huge terrace directly overlooking the main pools with a lovely view of the Atlantic. We really enjoy historic hotels and being able to look at the early 1900 pictures and original woodwork... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Went on a family trip to get away from the cold of Chicago. The hotel itself is beautiful but it's the personalized service that blew me away. Daniel and Constantine went above and beyond the call of duty to make sure our every need was met. Having such handsome and charming gentlemen to help myself and my two younger sisters... More 

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Chicago, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The good news is that new GM is assigned to this hotel per hotel staff. Hopefully he/she irons out the issues and this could be a great hotel. Give it 6 to 12 months The Good: Hotel front desk and welcoming party Bell/luggage Service Location and Hotel Grounds Pool The Bad: Ants in the suite (living room and bathroom) and... More 

Review collected in partnership with Waldorf Astoria

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Hartland, Wisconsin
Contributor
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent 3 nights here in mid-January and there are some good things to point out. The ice machine is always filled with good ice. The food is good and the service around the pools is good. Check-in was quick, however was assigned a room that was a glorified closet, when I questioned why, I was given a much larger room.... More 

Was this review helpful? Yes 1
Phoenix ,AZ
Top Contributor
79 reviews 79 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent two nights at this hotel and it was wonderful. Our room overlooked the ocean which was beautiful. Had the breakfast buffet each morning and it was delicious as was the service. Kasha, Jerzy, Derrick and Gregory are are very attentive to the guests' needs. We will return in the future.

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Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Jean M, Thank you for your fantastic review. We are very fortunate to have the best guests as well as the best staff. I will pass on your kind remarks to Kasha, Jerzy Derrick and Gregory. We look forward to your return. Sincerely, Steven Tresh More 

Peru, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Loved the ocean view room with the balcony, even though the palm trees were a little thick at our room to see much ocean. Very nice pool service and the popsicles and cucumber slices are a nice touch (should you tip the pool boy?). Wish it hadn't been so windy during our stay so we could have enjoyed the beach... More 

Review collected in partnership with Waldorf Astoria

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Hilton Honors(7)
  • Next morning(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West

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