We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Marina, A Waldorf Astoria Resort

Hotel deals
Hotel website
1500 Reynolds St, Key West, FL 33040
Special Offer
$100 Resort Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Casa Marina, A Waldorf Astoria Resort
Professional photos View all
Browse nearby
Casa Marina, A Waldorf Astoria Resort
Add Photo Write a Review

4,969 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    2,555
    1,244
    652
    311
    207
See reviews for
1,249
2,320
70
230
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,086)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4969)
  • Mar-May only
    (1359)
  • Jun-Aug only
    (1396)
  • Sep-Nov only
    (1086)
  • Dec-Feb only
    (1128)
All months
Columbus, OH
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location right on the water-no water access from the beach but a pier is close. Facility could use some updates and the food is overpriced. Constantine made the entire beach experience. He was ready to help find the perfect spot for our beach set-up for the day and really made the whole experience. This resort is an easy place... More 

Was this review helpful? Yes
Virginia
Top Contributor
53 reviews 53 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

PROS: Incredible location right on the ocean. Great views of the sunrise. The staff is super friendly. “Paul” the VIP experience manager ensured that everything was perfect for us. The rooms are spacious. This is the perfect hotel to relax and have fun. The rooms are higher priced – however, this is a Waldorf property after all. CONS: It is... More 

Was this review helpful? Yes
Monroe, Michigan, United States
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I recently traveled to this location for a girlfriend's weekend. We were not in the historic part of the hotel, but rather an apartment-like complex. This complex the rooms were clean and nice, but the building itself needs some maintenance. The fan didn't work in the bathroom and the toilet was uneven. Staff was friendly and accommodating when we requested... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Rachael L, Thank you for leaving a review of your recent stay at the Casa Marina. We appreciate your feedback, and I'm glad to hear that, overall, you enjoyed your time at our resort. We put a great amount of effort into training our team in excellent service, and an equal amount of work goes into our grounds. I'm... More 

Miami, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful place! Stay for one night but enjoyed every moment of it. Probably the only nicest hotel in Key West. With 2 beautiful swimming pools, one is designated for adults only and the other is for for family with kids. If you preferred quite then the adult pool is for you. Room is very nice and big with a lot... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Tony H, Thank you for leaving such a nice review of your recent stay at the Casa Marina. I'm happy to hear you had such a good time while you were with us, and we really appreciate the recommendation for some of the different watersports we have on property. Next time, try the sunset sail as well! We look... More 

Pickerington
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment the front doors were opened for us until we waved goodbye, our stay at the Casa Marina was exceptional. The front desk staff, especially Marta, Cheyne and Cole, could not have been friendlier, more gracious or more accommodating, and they continued to be extraordinarily helpful throughout our say. Our room was lovely, large and pristine with a... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Janie S, Thank you for taking the time to leave a review for your recent stay at the Casa Marina. Your comments regarding the service of our front desk team are great to hear, and we will be sure to recognize their excellent work. I'm very glad you thoght so highly of our resort grounds, as well, which are... More 

Dubai, United Arab Emirates
Top Contributor
100 reviews 100 reviews
62 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed a super three day stay at this hotel. The staff are extremely friendly and forthcoming. The main building is charming and elegant, the outer buildings rooms are also spacious enough with a great view of the beach. Choice of restaurants is limited, but the hotel is a short taxi ride from Duval Street.

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Abu-Ashley, Thank you for leaving a review of your recent stay at the Casa Marina. I'm happy to hear you had such an enjoyable time with us. Our resort, and Key West in general, has a great deal to offer, and you'll need more than three days to see it all, so I hope you'll return in the future... More 

Worcester, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here in March for a girl's weekend with 3 friends. The room was free because one of the traveler's is a Hilton gold member, so I am writing this from the standpoint of a free stay. Casa Marina was absolutely gorgeous. The grounds and architecture were impeccable. The pools were perfect. Wonderful view of the beach. Plenty of... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Caitlin L, Thank you for leaving such a great review of your recent stay at the Casa Marina. We really appreciate your comments, and I'm very happy that we were able to enable you to have such a great vacation. Your review is beautiful and eloquent, and it really encapsulates what makes our resort special. I hope that you'll... More 

Corpus Christi, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort is great! We stayed for a short birthday weekend getaway. We were very impressed with the excellent service. Everyone we encountered was very helpful. The front desk and concierge staff were very helpful in answering questions about the area, specifically the best places to park for Duval Street. The rooms were nice and clean. The beach service was... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear LoveNVacays, Thank you for leaving such a glowing review of your recent stay at the Casa Marina. We are always aiming to provide excellent service at every opportunity, and I'm very glad you were a recepient of our efforts. Key West has so many great attractions, and we are always trying to be a fantastic home base for our... More 

Marietta, Georgia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The five of us ladies spent a wonderful girl's trip at the Casa Marina in April. The highlight of our stay was the wave runner tour around the island and the pampering we received on the beach! Every hour or so, the staff circled around with chilled lavender towels, popsicles, chilled cucumbers for our eyes and even cooling water misters…not... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Ashley J, Thank you for leaving a review of your recent stay at the Casa Marina. I'm very happy to hear how much you enjoyed your vacation with us. Our watersports and pool team does a fantastic job, and I'm glad they all left such a great impression on you. We will be sure to recognize Eric, Adrian, Daniel,... More 

Deltona, Florida
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Casa Marina sits on the south side of Key West. A beautiful historic property directly on the beach. Our room was spacious and very nice though the bed was a little dated. The resort has places to eat and drink on site, but is also within walking distance to a few local eateries as well. The staff was "old school"... More 

Was this review helpful? Yes
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear pitapam56460647, Thank you for leaving such a nice review regarding your recent stay at the Casa Marina. We really appreciate your comments, and I'm glad that you have such positive things to say about our service. I hope you will consider staying with us again for your next vacation in paradise! Regards, Cole More 

Hotel Review Summarization

What travelers say

  • Very nice(51)
  • Room service(10)
  • Would highly recommend(6)
  • Frozen towels(6)
  • Next morning(4)
  • Bedroom suite(4)
  • Top notch(4)
  • First nights(4)
  • Sister property(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,177 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1814)
Viewed
Dining (79)
Viewed
Pool/beach area (383)
Viewed
Room/suite (232)
Viewed
Hotel & grounds (407)
Viewed
View from room (148)
Viewed
Bathroom (48)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (5)
Viewed
1:12
Videos (2)
Viewed
Other (506)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (228)
Viewed
Amenities (26)
Viewed
Beach (42)
Viewed
Casa Grand Ocean Vista Room (31)
Viewed
Ocean Vista Room (28)
Viewed
Pool (7)
Viewed
Restaurants and Bars (14)
Viewed
The Hotel (36)
Viewed
Traditional One-Bedroom Suite (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (135)
Viewed
Business center/function rooms (8)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (23)
Viewed
Pool/beach area (17)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (59)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay