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Casa Marina, A Waldorf Astoria Resort

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1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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5,064 Reviews from our TripAdvisor Community

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Traveler rating
    2,598
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1,285
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I will absolutely come back to this wonderful luxurious place. No matter what kind of vacation you are looking for this is the place to do it. With a kids pool and adult pool with all the amenities of both, it could not have been a more enjoyable experience! The staff is incredible. Specifically Daniel and Randal on the pool... More 

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Clearwater, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Would you like your sunglasses cleaned? Why, yes I would!!! How about a Popsicle to cool you off in the heat of the day? Absolutely!!! A frozen eucalyptus towel? Of course!!! Daniel was the attendant at the adult pool for our stay at the Casa Marina, and he was fantastic!!! I don't believe that 'no' is a word in his... More 

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Melbourne, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Casa Marina appeared at the end of a long drive from Miami and was heavenly. The lobby was cool and inviting. The staff was welcoming and friendly. The pools and beach area were beautiful. Our room was nice but in need of some touch ups. Oceanside properties are hard to maintain perfectly. But our balcony was on the end... More 

Was this review helpful? Yes 1
Seattle
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is our 2nd time staying at Casa Marina. We love it there and always recommend it to our friends. This time we traveled with our son and his friend, both 16 years old, so we stayed in a Ocean View 2 bedroom loft suite. It was great because the boys had 2 beds in the downstairs bedroom and my... More 

Was this review helpful? Yes 3
Arlington, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My husband and I visited Key West for a weekend with friends (they stayed elsewhere). This was a perfect balance for a long weekend away. The resort provided us the option to go out and explore restaurants and bars nearby, or stay on the grounds and have dinner and drinks on the premise. They always had cabs so when we... More 

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San Antonio, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was our third year here in a row. We had a blast again this year. Our room was not exactly what we wanted. We prefer adult poolside room however, I have to give Daniel who helps guests getting settled poolside a four thumbs up. His personality, charisma and "guest comes first" attitude we will be back next year. Very... More 

Was this review helpful? Yes 2
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Irishpiggy69, Thank you for leaving such a nice review of your recent stay here at the Casa Marina. We are always aiming for excellent service, and I am glad that Daniel was able to make such a positive impact on your stay. We will definitely recognize his excellent work. We hope to see you back here again! Regards, Cole More 

Cleveland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Waldorf's Casa Marina was perfect. Accomadations were nice- staff very helpful and friendly. Dining outside by the ocean and enjoying a drink around the firepit as our children hung out in hammocks was priceless.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Kristen L, Thank you for leaving a review of your recent stay at the Casa Marina. I"m very glad that you found our property so enjoyable and that you found your niche out around the fire pit at night. We look forward to seeing you back here for another vacation in the future! Regards, Cole More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Vacation with wife and our 5 year old son. We had a ocean view queen size Lanai room. Great to be able to walk right out to the surroundings. The breakfast was very good and the staff very service minded. We knew before we booked the hotel that the beach wasn't a beach at all. That's ok because next to... More 

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Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Joakim S, Thank you for leaving such a nice review of your recent stay at the Casa Marina. We really appreciate your feedback, and I'm glad that you and your family had such an enjoyable visit with us. I'm especially proud that you noticed the service oriented nature of our staff because developing a service mindset in our team... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Casa Marina is a beautiful property with so much to do. We like our room, not that we spend much time there 😊 We relaxed on the beach, poolside and in the hammocks daily. Jacob set us up really great,... we receive watermelon, cold towels to cool of with or we had our sun glasses polished... Service with a smile..... More 

Was this review helpful? Yes 1
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Buyers M, Thank you for your great review. We are so glad you were able to relax and enjoy our beach and the Jet Ski tour. We are glad Jacob helped make your stay wonderful. We will be sure to let him know how much you appreciated him. Sincerely, Steven Tresh More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment my husband and I pulled up, we felt we were in paradise. The hotel is beautiful and ocean front. The rooms were immaculate and well taken care of. The staff was amazing, specifically Patrick at the front desk. He upgraded us to a ocean view suite for part of our trip since we were on our honeymoon.... More 

Was this review helpful? Yes 1
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Cloverbug, Thank you for leaving such a nice review of your stay at the Casa Marina. We are always aiming to create memorable experiences and great vacations, and I 'm glad you had such a great time. We will definitely recognize Patrick for his impact on your time with us. We hope to see you again! Regards, Cole More 

Hotel Review Summarization

What travelers say

  • Very nice(51)
  • Room service(10)
  • Would highly recommend(6)
  • Frozen towels(6)
  • Next morning(4)
  • Bedroom suite(4)
  • Top notch(4)
  • First nights(4)
  • Sister property(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,220 photos of this hotel

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Beach (42)
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Casa Grand Ocean Vista Room (31)
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Traditional One-Bedroom Suite (44)

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Dining (1)
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Bathroom (2)
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