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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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4,157 Reviews 4 of 5 stars
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,157 reviews from our community

Traveler rating
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1,030
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

This best thing about this hotel is the lobby, those hammocks by the ocean and that whole ocean area; however the service, upkeep of hotel and staff are not good. The rooms have a mildew odor. The rooms are humid. The staff looks like they partied a little too hard the night before. But, the restaurant where breakfast is served... More

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c-ville
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

went off peak, little hot but AC was fine. nice place overall . the room was great, along with dinner. Pass on the breakfast buffet. average at best, The pool was to dye for and the pool boy did everything possible to make your experience fantastic. The conch fritters were outstanding

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Trenton, New Jersey
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at the Casa Marina last week for a family vacation. The stay was great, from the service to the property everything was as I imagined a Waldorf Astoria would be. However, the keys to our room were deactivated multiple times throughout our stay. It was a serious inconvenience at a resort of this magnitude to... More

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Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great hotel. Very convenient location, it has a nice beachfront area with a relatively large pool and an outdoor bar that has great service. The conceirge is very helpful. The rooms are clean and comfortable. My only complaint is that the hallway to get to the rooms is a little dark. But I have been here 2... More

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Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location with its own private beach. In Key West there really isn't another hotel like it. Offers plenty of water activities for people of all ages. Hotel staff is great from the front desk to the pool bar! Prices are on the high end compared to most hotels in Key West but well worth it.... More

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 4 nights with our grown up kids & we loved this place, friendly & efficient service, great location in Key West, not too busy. Big pluses are the beach guys & bar staff, a real asset, great beach, loved the hammocks. Take the jet ski tour round the island if you can, well worth it, can't remember... More

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Cheshire, United Kingdom
Top Contributor
185 reviews 185 reviews
46 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely beautiful from the second we pulled up. Quick easy and friendly check in, $30 a night valet Parking which is fair enough with the area. Upgraded the room to 4th floor corner suite and it was magnificent. Fresh, clean and very modern with everything we needed. Internet is slow at times as others have said. Outside, 2 great pools... More

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards, More

Houston, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for three nights on a getaway break. The exterior of the resort was fantastic with two great pools, including a separate adult one. We used the water sports from the hotel and had a fantastic beachside couples massage. Inside the room was smaller than I had expected, particularly the bathroom. Solid floors and lifts with no AC did... More

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. I have shared you feedback with our engineering and other operational managers regarding the other issues with the... More

Atlanta, Ga
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is paradise. From the hammocks, to the palm trees, to the beautiful pools and patios. So relaxing and blissful! My favorite "part" of the hotel was Daniel. He treated each and every guest like royalty. I own my own recruiting company in Atlanta and I wish he was open to relo so I could present him to my own... More

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards, More

Campinas/SP
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just stayed at this nice hotel. Unfortunately only for one night but it was already enough to feel the difference. Clean, beautiful and on the right place. Ok, you can say the hotel is a little bit old but even with this detail, I think it is a good place to stay. We had an issue with the room they... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Hilton Honors(7)
  • Next morning(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

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