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All 40 Key West hotels

Casa Marina, A Waldorf Astoria Resort

4.0 of 5 Hotel   |   1500 Reynolds St, Key West, FL 33040
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Ranked #22 of 40 hotels in Key West
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
chef0601 Key West, Florida
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (785)
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English first
Key West, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I recently visited some friends who were staying at the hotel. By far the most beautiful property in Key West. There is more to the property than just it's beauty, it's the staff. Mark at the beach was in tune with the needs of everyone there. I watched him set up chairs and tables while constantly smiling. Carting 6 lounge... More

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Birmingham, United States
1 review
2 of 5 stars Reviewed yesterday NEW

The exterior of the hotel is very nice; pool and beach are great. The rooms are AWFUL and the service is worse. Very disappointing for a Waldorf Astoria property and even more upsetting when you get your bill at the end of the stay!!

Review collected in partnership with Waldorf Astoria

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Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I can't even begin to do this hotel justice - it's fantastic! The staff were wonderful, we were given a free upgrade even though we just turned up at the hotel and asked if they had any free rooms. The location, the staff, the room, the pool, the beach - everything about this hotel is top class.

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Steve T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear chickonhertravels, It's wonderful how some of the best times are spontaneous. We are so glad you had a great time and we really appreciate your review. We hope you can return soon whether it be planned or unplanned. Warm Regards, Steven Tresh More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

MARK IS THE BEST!!! His beach staff of Morgan and Austin went above and beyond the call of duty! Mark helped plan our vacation with restaurants (micheals and toes in the sand ) awesome! And the BAREFOOT BILLYS ISLAND JET SKI TOUR!! a must they checked on us daily used our first name and genuinely cared about making sure we... More

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Barnesville, Ohio
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for four nights and loved it! The staff was great and very helpful. The separate pools are perfect for families and couples.. The complimentary drinks for our anniversary was very nice. The rooms were clean and comfortable. The grounds are beautiful and the pool/beach staff are excellent. We plan to return for another great vacation.

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McLean, VA
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from 7 nights at Casa Marina and we absolutely loved it. We were lucky enough to be staying in one of the one-bedroom suites in the newer wing and found it to be just as if we had a beach-side condo. If you can afford it, splurge for one of these suites. We had a lanai that was... More

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Stockholm, Sweden
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nicely laid out resort and kidsfriendly. We had a suite (with a garden view which meant with a view over parking and street). Not cosy and not worth the money (bathroom was really good though). Overcrowded property and understaffed. Service not that great (like the wine comes with the dessert...). Dirty pools and the property was globally not tidy (I... More

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Bellingen, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will give the negatives first, when we walked into the room it felt a little dated. The view from our room wasn't like on the picture, the picture gave the impression that you had your own beach space but our room had huts in front. So our first impression was a little disappointing. I was also entitled to free... More

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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at Casa Marina for one night in March. Wish we had more time there, the beach facilities were lovely and beach attendants very helpful. All hotel staff lovely and grounds of hotel beautiful. Hotel is expensive so I would have expected a more luxurious bedroom, that said our room was very clean and nice but did not have any... More

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Chappaqua, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Have NEVER written any review and have travelled often to high end resorts. But thought it important to dispel some of the negative reviews that I read PRIOR to my trip. We are a family of five with children ages 9,11,13. The staff is very friendly and the service at front desk, coffee shop, concierge and breakfast dining was ecxeedingly... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Jet ski tour(8)
  • Top notch(8)
  • Next morning(7)
  • Bedroom suite(7)
  • Hilton Honors(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Key West
#7 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Official Description (provided by the hotel):
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Casa Marina, a Waldorf Astoria Hotel
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort
Casa Marina Resort Key West
Casa Marina
Casa Marina Key West

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