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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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#24 of 41 Hotels in Key West
4,133 Reviews 4 of 5 stars
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,133 reviews from our community

Traveler rating
    2,135
    1,035
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    174
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1025
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (877)
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rotterdam, netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

You have to realise this is not a newbuild, so expect high ceilings and a sometimes strange floorplan. As soon as you let this sink in, immerse yourself into old school luxury and grandeur. Close to Duval, yet far enough to be able to relax. Key West has plenty charming boutique hotels to stay, but if you are in for... More

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Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a great venue for a a group of friends getting together to celebrate a 50th Birthday. Food options were great at the poolside venue and breakfast was a great buffet. The International Staff from all over the world really were great and maintained the service levels all weekend. Restaurant cooked some lobster and fish we had caught and... More

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Kissimmee
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Went here in 2012 and paid $450/night for a room that was worse than a room I paid $125/night. Staff is good and I love the fact they have staff from different countries! The room was a 1 bedroom beach view and it was disgusting. Ants, cable didn't work, trash outside the balcony. I mean I was in astonishment as... More

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered while staying with us. We do work hard to... More

Port Saint Lucie, Florida
Top Contributor
58 reviews 58 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is the best in key west. We loved our stay. The fire pits around the pool and bar at night plus the beach area make your key west stay awesome. It is close to everything! We walked to the southernmost point and all around downtown. You can also rent scooters outside the hotel for ease of sight seeing

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards, More

New Smyrna Beach, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Even though they were under renovations, they were done in such a way the beauty and quality of the resort were not compromised. Great that there are two pools, one for family, one for adults. The breakfast buffet is amazing!

Review collected in partnership with Waldorf Astoria

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards, More

Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have been to Key West a handful of times, and of all of the hotels I have stayed at, this is my least favorite. I stayed here this year over the 4th of July. The hotel hosts a fundraiser on the 4th of July, which I can appreciate, however, no advanced notice was given regarding this event. We weren't... More

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Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for your candid feedback regarding your stay with us. The comfort of our guests is our first priority, and I appreciate your sharing your concerns regarding the 4th of July event that we held on our property and the condition of your room. We thank you for caring enough to share your experiences. Sincerely, More

St. Petersburg, Florida, USA
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Awesome time at the Casa Marina! Missed our flight out of EYW and ended up staying another night, booked at the Casa Marina - Wow! Everything is beautiful here (staff, resort, amenities, etc.) this place guarantees a relaxing stay! A huge step up from the Westin downtown. Loved the adults only pool -- it's huge! Wouldn't stay anywhere in Key... More

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Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

OUTSTANDING STAY at Casa Marina from a week prior to arrival with the VIP manager contacting us personally to ask if they could arrange anything (and they did, flawlessly) to front desk, bellman, housekeeping, and bar/pool staff. We were treated like royalty, our room was beautiful with high ceilings and beautiful tall windows overlooking the pool and ocean. The suite... More

Was this review helpful? Yes 2
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards, More

miami, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

we spent the weekend here , it's our third time coming and we will keep on coming as much as possible, excellent hotel, excellent staff, the facilities are immaculate and beautiful, lots of activity during the day, and lots of pampering in the aduklt pool, a true relaxing experience I recommend to anyone that truly wants toi relax and rest... More

Review collected in partnership with Waldorf Astoria

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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything is perfect, staff , food , cleanliness Round the pool and beach ...At 12 o clock you get to try free cocktail of the day , they fetch ice cold flannels round to cool you down The rooms are cleaned everyday

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Next morning(7)
  • Hilton Honors(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

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Casa Grand Ocean Vista Room (31)
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