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Casa Marina, A Waldorf Astoria Resort

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1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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5,071 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ewing, New Jersey
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our second stay at the Casa Marina in the last 7-8 months. We've stayed at other Waldorfs and have enjoyed all of them, but the Casa is rather unique. Not as opulent as some others, you're to be reminded that you're staying in a piece of history, unlike the newer Waldorf in Orlando or the flagship standard, the... More 

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Charlotte, North Carolina
Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

I stayed at the Casa Marina Hotel a few months ago and am completely disappointed with my experience. The sad part is that the hotel is a nice resort but my stay started out with my jewelry being stolen from my bags when the bell stand was holding them as my room was being prepared. When I booked my reservation,... More 

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sunshine state
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been to Key West countless times, have stayed in all types of properties from home rentals to motels and for a relaxing family vacation the Casa Marina is by far the best. I love this property. Its in a nice area of Key West away from the busy tourist area of Duval St. It has two pools so the... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

We just recently had a quick stay at Casa Marina and I have to absolutely rave about the customer servie but in particular highlight one individual at the pool who made our stay great. Daniel did an amazing job servicing every need we had he also took an interest in us as people. He made us feel welcomed and comfortable.... More 

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seattle
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Casa Marina July 11-13 and had an ocean front room with a balcony. The service we received by all the employees of the hotel was excellent. Being from the west coast, we knew there would be no beach, but still were surprised that there was only one place you really could swim. The hotel has a pier... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Case marina was a very nice hotel and resort, the views are beautiful staff is wonderful couldn't ask for better, if your coming to visit come here! And hopefully you will get to meet mark on the beach what a delight he made our vacation spectacular he genuinely cared and checked on us daily we had already planned our vacation... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

I will absolutely come back to this wonderful luxurious place. No matter what kind of vacation you are looking for this is the place to do it. With a kids pool and adult pool with all the amenities of both, it could not have been a more enjoyable experience! The staff is incredible. Specifically Daniel and Randal on the pool... More 

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Clearwater, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Would you like your sunglasses cleaned? Why, yes I would!!! How about a Popsicle to cool you off in the heat of the day? Absolutely!!! A frozen eucalyptus towel? Of course!!! Daniel was the attendant at the adult pool for our stay at the Casa Marina, and he was fantastic!!! I don't believe that 'no' is a word in his... More 

Was this review helpful? Yes 1
Melbourne, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Casa Marina appeared at the end of a long drive from Miami and was heavenly. The lobby was cool and inviting. The staff was welcoming and friendly. The pools and beach area were beautiful. Our room was nice but in need of some touch ups. Oceanside properties are hard to maintain perfectly. But our balcony was on the end... More 

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Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear 656helena, Thank you for leaving a review of your recent stay at the Casa Marina. Based on your comments, I believe you really got to see so much about what makes our resort so luxurious and attractive. I'm glad that you have such nice things to say about so many of our different departments, especially those comments related to... More 

Seattle
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is our 2nd time staying at Casa Marina. We love it there and always recommend it to our friends. This time we traveled with our son and his friend, both 16 years old, so we stayed in a Ocean View 2 bedroom loft suite. It was great because the boys had 2 beds in the downstairs bedroom and my... More 

Was this review helpful? Yes 3
Cole T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear C M, Thank you for leaving such a detailed review of your recent stay at the Casa Marina. We really appreciate such honest feedback, and I'm happy to see that you were impacted so strongly by so many different areas of our property. I think you really experienced much of what makes our resort so special and that you... More 

Hotel Review Summarization

What travelers say

  • Very nice(51)
  • Room service(10)
  • Would highly recommend(6)
  • Frozen towels(6)
  • Next morning(4)
  • Bedroom suite(4)
  • Top notch(4)
  • First nights(4)
  • Sister property(3)
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Casa Grand Ocean Vista Room (31)
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Traditional One-Bedroom Suite (44)

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