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Casa Marina, A Waldorf Astoria Resort

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1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,680 reviews from our community

Traveler rating
    2,394
    1,181
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    198
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

Was supposed to stay for 3 nights, but barely were able to handle one. Booked through our Centurian Amex on their Fine Hotels and Resorts website. I saw negative reviews prior to going and thought people were just being picky. We stay in the FHR hotels in every city we go to and never have had a bad experience before... More 

Was this review helpful? Yes 4
London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

6 of us have just got back from a visit. What a lovely place. The grounds are amazing. The rooms big. The bathroom was a little tired. The staff were a little bit and miss. Some were AMAZING but one guy at breakfast gave me evils when I asked for the bill to be split. Staff at the bar were... More 

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Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just stayed in the Casa Marina for the fourth time and once again we were very pleased. The service for the rooms, breakfast buffet, pool, beach and the outside bar were all great. They probably have the nicest private beach in Key West. The rooms were very clean and checked twice a day. We used the self park which is... More 

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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

As a family of five, we had a wonderful stay at Casa Marina and can't wait to come back! The highlight of our stay were the activities that are located on property. My husband was able to take our 15 year old and 7 year old on a jet ski adventure while I took my our 13 year old on... More 

Was this review helpful? Yes 1
Moscow, Russia
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

FANTASTIC! THE BEST ON KEY WEST! One of the best t on Key West! i like everything ! very comfortable hotel, rooms were very clean, bed was great ! good territory, nice atmosphere ! i like so much, highly recommend to everybody! luxury great service!

Was this review helpful? Yes 1
Barcelona, Spain
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Note that we booked online and went for the full package, a total of a week at max rate for an ocean view one bedroom suite in the new building. The rate was $624 plus a package called "The Best of Waldorf Experience" which was supposed to provide $50 per day for onsite expenses, meals, etc. So we arrive and... More 

Was this review helpful? Yes 4
Shanghai, China
Top Contributor
60 reviews 60 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is located on a tropical like area with a large nice pool area in front of the beach. Our room has a great sea view (although I booked a room with partial sea view). After staying in two other hotels, where the room window could not be open, I felt liberated to be able to enjoy the great... More 

Was this review helpful? Yes 2
Lake in the Hills, Illinois
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My Girlfriend and I were excited about our trip to Key West. We were ready to avoid the Chicago weather, and enjoy some time in the sun. We booked this location, because it seemed to be a bit more upscale than some of the other beachfront locations. We landed a bit early (1pm), so our room was not available yet.... More 

Was this review helpful? Yes 5
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Jeff W, Thank you for your feedback, and we are so sorry to hear that you had a negative experience at our hotel. Our number one priority is the health and safety of our guests. Please contact our Director of Security Shon Touissant at 305-296-3535 Ext. 6650 so we can find a resolution regarding your missing items. We take... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

We loved the hotel. It was the first time we stayed on this side of Key West . We thought it was a perfect spot to have some relaxing time during our vacation and then we ventured into downtown Duval for the action. We loved the grounds, the staff and the whole atmosphere. The only thing we would recommend would... More 

Review collected in partnership with Waldorf Astoria

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Fairfield County, CT
Top Contributor
134 reviews 134 reviews
53 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is approx. 1 to 1.5 miles from Duval street and Mallory square. The beach and pool are both great, which is really the reason most people visit. The buffet breakfast was well done and the restaurant was busy. The rooms are small. I was in 1026 and I was woken up in the early AM by the noise... More 

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Hotel Review Summarization

What travelers say

  • Very nice(57)
  • Room service(13)
  • First nights(7)
  • Bedroom suite(6)
  • Top notch(6)
  • Would highly recommend(6)
  • Frozen towels(6)
  • Sister property(5)
  • Next morning(5)
  • Fresh fruit(3)
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Casa Grand Ocean Vista Room (31)
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