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All 40 Key West hotels

Casa Marina, A Waldorf Astoria Resort

4.0 of 5 Hotel   |   1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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78%
Ranked #21 of 40 hotels in Key West
Certificate of Excellence 2013
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3,712 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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key weat
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

This is our eleventh year at the Casa and there have been many changes. Some good, some not so good. Try as they might, management has not yet figured out how to be a great property. Even with an unmatched location and an historic building they can't seem to handle the basics. Room service continues to be their Achilles heel.... More

Was this review helpful? Yes 1
Gainesville, Georgia
1 review
4 of 5 stars Reviewed yesterday NEW

My family of four shared spring break in April of 2014 at Casa Marina. The room and property was very nice and clean. The staff was attentive and polite, especially Daniel and the other pool and beach staff. We will be back again.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Had a wonderful time when I stayed at Casa Marina. It was July 4th week end and the place was very busy. Close to the beach. A little far to walk downtown but there are transportation available if needed. Clean room with ocean view. Great service.

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Istanbul
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I went with two girlfriends in early March. We were all really let down by the stay at Casa Marina. The main building with check-in and the nicest guest rooms is very beautiful. However, what you do not see in the photos on their website is that a large portion of the rooms are in a newer western wing and... More

Was this review helpful? Yes 3
Haverhill, Massachusetts
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This makes a lovely vacation for adults. The location is amazing, the staff was very helpful and the pools are relaxing. The room was clean. The hotel could use a bit of renovation. The carpets need to be replaced in the hallways and workout room.

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Gainesville, Georgia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed here the first week of April with my husband. Beautiful hotel, beautiful sunsets, & great food! We tried key lime pie at several of the local restaurants and I have to say that the hotel had the best of any! Well worth the calories. The spiny lobster tail was excellent as well. Having dinner out on the beach, watching... More

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Steve T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Pattie S, Thank you so much for your wonderful review. We are so glad you had a fabulous vacation. Please come and see us soon to enjoy the best of Key West. Sincerely, Steven Tresh More

Palm Beach Gardens, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

My wife and 2 daughters stayed here over the weekend and enjoyed the resort very much. The service is top notch, especially the late night staff. my daughter was up a bit late with a cough and I called down to the front desk and the gentlemen there was more than accommodating, he went out of his way to make... More

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Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is without doubt the best hotel location in Key West......own beach, amazing views, fantastic staff, not crowded, great pool bar & restaurant, very convenient for the old town but not too close to the action. The big downer for the price is the quality of the room. This could so easily be rectified with a bit of maintenance, &... More

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Had high hopes from this one, stayed there last weekend of March 2014. Rooms are very old. Hotel needs renovation. My bathroom had a serious drainage problem, Water used to just stand there in the shower area after each bath and would take time to drain out. Its a luxury resort and one expects the services to be of the... More

Was this review helpful? Yes 1
Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Best beach service in key west. Daniel was terrific !! Beautiful views! Daniel brought us towels, set up our chairs and umbrella all week. The most impressive thing was daniel worked hard at remembering our names making us feel important.

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Next morning(7)
  • Bedroom suite(7)
  • Hilton Honors(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Key West
#4 On the Beach Hotel in Key West
#7 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Official Description (provided by the hotel):
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Casa Marina, a Waldorf Astoria Hotel
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort
Casa Marina Resort Key West
Casa Marina
Casa Marina Key West

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