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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,379 reviews from our community

Traveler rating
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2,046
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I celebrated our 45th Anniversary here for a week. The staff was outstanding. Resort has a storied history and some out dated furniture could be over looked. Food was very good. I would stay here again.The beach is great for relaxing.

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This is my second stay at the Casa Marina and it is by far one of my favorite places. The staff is amazingly friendly and helpful. It's a little annoying that the walls seem paper thin but overall a geat place to escape to. Special shout out to Austin who kept us comfortable on the beach!

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Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The people, common areas and exterior are awesome. The pools and beach area are beautiful. All the water sports on site makes it really easy. Food is great and staff is everywhere and super friendly. The hotel rooms could use a little work but they are super clean which is good. I would recommend getting the best room you can... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for four nights to celebrate my daughter's 21st birthday. This hotel could not have been nicer. The staff was very friendly and accommodating. A bottle of sparkling wine, balloons, and chocolate truffles were delivered to the room for my daughter. Such a thoughtful gesture! The room was spacious, clean, and had a beautiful view. The outdoor areas of... More 

Was this review helpful? Yes 1
Butler, Pennsylvania
Top Contributor
58 reviews 58 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We loved this hotel! Has a beautiful room with a view of the gulf. Enjoyed the wonderful breakfast buffet! Found out that you should use cash to tip the wait staff! Beach / pool staff did a lovely job!- even cleaned my sunglasses!

Was this review helpful? Yes 1
Key West, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Upon checking in we found that our room smelled of mold. We had to remain in the room until the housekeepers could check it out. This took 30 minutes. Then we were given another room which was better but still had a moldy smell. The concierge was initially helpful but then when we needed to cancel something they scheduled for... More 

Was this review helpful? Yes 2
Düsseldorf
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Casa Marina for 4 nights and had a great stay. Only the room was a bit disappointing, as we found the beds to be uncomfortable and way to soft, they gave us a back ache. I don't know what they did with the furniture, it was all scratched. The bathroom was quite small and dark. One... More 

Was this review helpful? Yes 1
Minnesota
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a very nice stay at this property. However I wouldn't recommend it unless you stay in a suite. We were upgraded from a regular room to a a suite. The small rooms are excessively noisy, due to no insulation and you can hear every conversation in the next room. The suites are amazing and worth the price.

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New York City, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Loved our pre-Christmas stay here - special mentions to Tony at the Front Desk and Austin from the in-house tours and especially JoJo who took us on a fantastic jet ski tour that was a real highlight. Bike rental was easy too. Excellent staff all round; great room - 192 by the pool with a lovely terrace (thanks Tony). Pool... More 

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Asheville, North Carolina, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel, pools and beach are the best part. Concierges were the best with some crucial information on what to do and where to go. Got the best beta from Austin by the pool, he is both chill and professional. We will be back!

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Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Brennan S, It was awesome to have you here. You can come chill here anytime. We look forward to seeing you soon. Sincerely, Steven Tresh More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Next morning(7)
  • Hilton Honors(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West

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