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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,394 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My family stayed over Christmas break and loved this resort--it oozes luxury (at an expensive cost, of course--but Key West doesn't come cheap). The staff really try to make the stay as comfortable as possible. The large beach and pools are lovely--my recommendation is to keep the "adult" pool an actual "adult" pool (there are two large pools) and adding... More 

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Grand Rapids, Michigan
Top Contributor
94 reviews 94 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just came back from a wonderful week on Key West. I agree with others regarding the service, Daniel was fantastic, we enjoyed talking with Mark and Deonne (spelling?) our last day waitress was super! Everyone, doormen, front dest, gift shop and most of the housekeeping staff were friendly. We enjoyed the view from our room - who wouldn't with the... More 

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nyc
Top Contributor
69 reviews 69 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked a couples Ocean Breeze massage, and it was dissapointing. While Judith was amazing, I was expecting a tranquil beach environment for $$$. The massage was on the beach in a small open cabana but super loud. the jet ski rentals are right in front of the cabana, the kids pool area is just behind it. Guest staying on... More 

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San Jose, United States
1 review
2 of 5 stars Reviewed yesterday NEW

For $1,000/day for three beds (2 rooms), I would expect a lot more even given the location. One room had no ventilation, no windows that opened, and no fan/ventilation in the bathroom. We were there for four nights prior to Christmas 2014, the food was nothing great. The pools were nice, the view is beautiful, and it was great to... More 

Review collected in partnership with Waldorf Astoria

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Lake Wylie, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The location, amenities and staff were great. However, our room experience failed. We had a plugged shower drain, broken towel hook , late afternoon housekeeping and a big issue with ants in our bedroom and living room. For the price we payed i feel we shouldn''t have had to deal with any of this during our stay.

Review collected in partnership with Waldorf Astoria

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Toronto
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We got away from Canadian winter for a short trip to Florida. 24 hours at Key West couldn't be any better than at Casa Marina. I would recommend this resort to anyone wanting a restful holiday. Excellent service. Very good food and drinks! Sumptuous Breakfast! Loads of Sun!!

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Casa Marina boasts an amazing beach, beautiful historic lobby and excellent service! The best part is the beach side service, or the 'boys in blue.' They offer beachside drinks, frozen eucalyptus towels, water sports, snorkel cruises, etc. However, the rooms are a bit disappointing for a Waldorf- very small, no turndown service, no movies on tv. We visited for a... More 

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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

Were Santa goes after Christmas! This place has it all, Relaxation is the key and get onto island time. The hotel is a beautiful example of 1920 style and architecture. The rooms are nice and clean. The best rooms are ground floor ocean front. The area is great. Daniel with the beach staff is excellent. Super friendly and very attentive.... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed the hotel. The staff was very friendly. Private beach. lovely docks and awesome sunset from the docs. Lovely cabanas, excellent service. Great restaurant right off the property, can walk to downtown area.

Review collected in partnership with Waldorf Astoria

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Each year we pick a different location to celebrate Christmas. It's a family gift. This Christmas has been remarkable. I can't say enough about this place. Perfection in every aspect. A special thank you to Constantine and Daniel for the amazing service. They greeted us everyday with a smile and great attitude. We will return.

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Hotel Summarization (Beta)

What travelers say

  • Very nice(70)
  • Jet ski(16)
  • Room service(13)
  • First nights(10)
  • Would highly recommend(9)
  • Top notch(8)
  • Jet ski tour(8)
  • Bedroom suite(7)
  • Next morning(7)
  • Hilton Honors(7)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West

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