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Casa Marina, A Waldorf Astoria Resort

4.0 of 5 1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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Casa Marina, A Waldorf Astoria Resort
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4,576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Goshen, CT
Top Contributor
86 reviews 86 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm giving out 5 stars, but that is mainly because I couldn't think of a bad thing to say, not so much because this place is terribly special. I did not have a choice of hotel as the trip was for a medical conference held here. It is a typical upscale resort, well run, perfectly clean and nicely furnished. No... More 

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Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Wonderful property - great beach, pools, location. Staff was a little hit or miss. Beach staff was excellent; restaurant staff was less attentive; cleaning staff were good. While pricy, Casa Marina still appears to be the best property in KW.

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Cassopolis, Michigan
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I preface this review by saying that I enjoy spending time in lots of different locations. I am just as happy with camping as I am with staying at a luxury resort. And when I travel, I try to set my expectations accordingly. But I believe my expectations for this hotel were too high. We stayed here for two nights... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Recently stayed at Casa Marina in Key West. The room was big but was not cleaned very well. The room was also somewhat dated. The pool area is beautiful. For the $600 plus a night their front desk and customer service doesn't measure up. As of today almost 3 weeks later I still have not been contacted. Needless to say... More 

Was this review helpful? Yes 2
Miami, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I are here for a long weekend and are shocked at the condition of this hotel. After experiencing the Waldorf NYC for years and Waldorf Shanghai for my birthday 2 years ago, we had high expectations for this stay. Unfortunately the hotel is more like a tired DoubleTree. Our room is a cracker box, the bathroom ceiling... More 

Was this review helpful? Yes 2
Sag Harbor, Ny
Top Contributor
119 reviews 119 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Casa Marina over the years. In it's current stage, it is a pretty well run hotel but falls short of taking full advantage of the most beautiful site and building in Key West. The people working here are thoughtful and go out of their way to be very friendly and helpful. From the bell hops... More 

Was this review helpful? Yes 2
Evergreen, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I wanted to highlight the Sunset Cruise. It can be arranged through the concierge and is run by the Barefoot Billy operation. The very friendly owner of the catamaran met us before the 2 hour sail. Captain Pete and first mate Cassidy were terrific. Lots of fun, knowledgeable, and friendly. There was plenty of food and wine served by Cassidy... More 

Was this review helpful? Yes 1
Austin, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spend a lot of time researching hotels before I visit a city, especially a city to which I have not previously been. I am glad that I did for Key West. We wanted a beach vacation and a room with an ocean view, but also the restaurants and nightlife of the town. There are a lot of nice, charming... More 

Was this review helpful? Yes 1
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear torbinmc, Thank you for your amazing review! You are clearly very knowledgeable about the resort and really know how to enjoy yourself. Sounds like you hit many of the great spots Key West has to offer. We hope you can come back very soon and hit the rest! Sincerely, Steven Tresh More 

Plainfield, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A beautiful place. The grounds are beautifully maintained. Looks like a postcard, the beach, hammocks between the palm trees, the ocean. Awesome. The rooms are not huge, but they are nice. A little on the expensive side, but, hey, it's Key West, in the winter.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The resort was really nice, but the rooms were dated. Was told they did not have adjoining rooms for us (per our reservation request). Then when we checked in we noticed the room next to us that was connected was empty, and when we went back down stairs to ask about it they said they forgot about that one?? It... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very nice(67)
  • Jet ski(14)
  • Room service(13)
  • First nights(10)
  • Jet ski tour(8)
  • Would highly recommend(8)
  • Bedroom suite(7)
  • Top notch(7)
  • Frozen towels(6)
  • Hilton Honors(6)

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West

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