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Hyatt Key West Resort and Spa

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601 Front Street, Key West, FL 33040
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1 room 1 guest
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Hyatt Key West Resort and Spa
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1,437 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norwich
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wow, our first time in Key West, we loved it and the hotel was the perfect place to enjoy everything. The hotel itself is stunning. It is very well styled, and has a great waterfront area. Activities are available right off the hotel. The location is the best in Key West, and avoids lengthy walks in the heat to get... More 

Was this review helpful? Yes
Des Moines, Iowa
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I got married here last year so we returned this year and stayed five nights. Friendly, professional staff all around. Some of the staff remembered us! Right as you check in there is chilled champagne waiting for you. The property is extremely clean and well maintained. They are currently replacing windows and patio doors in the guest... More 

Was this review helpful? Yes 2
Henderson, United States
3 of 5 stars Reviewed 5 days ago NEW

My wife and I were there for 3 days. The property is very nice, and location is great - right on the water front and just far enough (a couple of blocks) from Duval street fun and madness. We found the beds to be very uncomfortable (pillow top which we are not fans of.) While TV isn't a prime factor... More 

Review collected in partnership with Hyatt Hotels

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Campinas, SP
Level Contributor
77 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Hyatt for a 3 day trip. It's well located, in front of the beach. The rooms are big and clean. The drawback is that, although beachfront, going into the water there is not a pleasant experience- a lot of boats, jet skis around. Not bad, average.

Was this review helpful? Yes 4
KPB_FLKeys, Guest Relations Manager at Hyatt Key West Resort and Spa, responded to this review

Thank you for staying with us recently. I'm sorry to hear that the activity on the harbor was busy during your stay. While we are unfortunately not able to control how many boats and jetskis go by, we are members of several professional associations in town, and would be happy to bring up this concern with some of the local... More 

Boston, Massachusetts
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have stayed here twice, most recently in November 2014. We were lucky enough to be in town for the Powerboat National Championships, which are held on the waters right in front of the hotel. The staff is welcoming, friendly, professional, and accommodating. They greet you with a glass of sparkling wine upon arrival. The rooms are... More 

Was this review helpful? Yes 2
KPB_FLKeys, Manager at Hyatt Key West Resort and Spa, responded to this review

Jessica, Thanks so much for taking the time to send us a review. We are excited that we are still on your minds from your stay 10 months ago! We are happy to hear that you were able to be part of the Powerboat National Championships, as that is a great event. We also truly appreciate all of your kind... More 

Deerfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We went on this trip for our anniversary and it was a good choice. Great Location and well maintained. The Pool area was a bit overcrowded during our stay unfortunately, but overall a beautiful vacation spot with a wonderful friendly staff and plenty of amenities. Great little bar by pool for an afternoon cocktail and a bite to eat!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
KPB_FLKeys, Manager at Hyatt Key West Resort and Spa, responded to this review

Renee, First and foremost, Happy Anniversary! We are so glad you spent it with us!! Secondly, we truly appreciate you taking the time to send us a review. We are so happy to hear that you enjoyed the location, property, amenities, and staff. As to the pool area being overcrowded during your stay, I will certainly note this to our... More 

Chicago, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great views of the ocean from our room. Lots of space. Food was wonderful. What came with the price we paid was nice extras to have. Would stay there again. Walking distance to Duval street. Water activities right at the hotel or next to it.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
KPB_FLKeys, Manager at Hyatt Key West Resort and Spa, responded to this review

Valerie, Thanks so much for staying with us and taking the time to send this review. We are thrilled to hear you enjoyed the ocean view room, as well as the location, food, and additional amenities that are all included. We are so happy that you enjoyed your vacation, and hope we are fortunate enough to see you again very... More 

Tallahassee, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt Key West Resort is one of the best hotels we've ever stayed at. It is ideally located in the heart of Old Town and on the Gulf of Mexico. We were just blocks from every tourist attraction and great shopping. Every room has a beautiful view of the busy waterfront. The room decor is modern and gorgeous: One... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
KPB_FLKeys, Manager at Hyatt Key West Resort and Spa, responded to this review

We truly thank you all of your kind words with the rating of "Excellence". I look forward to sharing your experience with our team! We are so happy to hear you enjoyed the location and your room, with the amenities that are included. We are also grateful that you noted the pool area and property, including our restaurant and bar-... More 

Cinnaminson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Probably the best place to stay in Key West. The location is perfect, close to everything yet tucked away for privacy and relaxation. The staff was great on all accounts. Definitely will stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
KPB_FLKeys, Manager at Hyatt Key West Resort and Spa, responded to this review

Wiley, Thanks so much for taking the time to send your feedback. This means so much to us. We are excited to hear that you enjoyed our resort on the island, including the location and the staff. It is always our goal to provide an excellent experience for all of our guests, we are so glad we accomplished this for... More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for a stay in Key West. Just off Duval, on Front street. Just park your car on property and walk to all the sights in old town Key West. Hotel is well kept and has plenty to offer, work out room (Life Fitness equipment), pool side bar, pool side service and a spa. You can rent jet ski's... More 

Was this review helpful? Yes
KPB_FLKeys, Manager at Hyatt Key West Resort and Spa, responded to this review

Bob, We are so happy to hear that you enjoy our location. We also appreciate you mentioning our clean property, the work out room, and the activities that can be booked right from the dock. We admit there are always building challenges on a small island, which contributes to having a smaller pool. However, we are grateful that you noted... More 

Hotel Review Summarization

What travelers say

  • Duval street(18)
  • Pool area(11)
  • Mallory square(10)
  • Very nice(9)
  • Gulf view(6)
  • Great location(3)
  • Hotel restaurant(3)
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