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DoubleTree by Hilton Hotel Grand Key Resort - Key West

#22 of 45 Hotels in Key West
GreenLeadersBronze level
3.5 of 5
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3990 S Roosevelt Blvd, Key West, FL 33040
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Ranked #22 of 45 Hotels in Key West
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
ajain150 Thornhill, Canada
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2,293 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thornhill, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Appreciated its on the hour bus service to downtown. Free cookies and water. Room was clean, comfortable. Pool is nice with towel service. Free parking. Convenience store with long hours near hotel. Across from the water, enabled good long walks or biking. Excellent concierge services.

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Delray Beach, Florida
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

An average hotel with basic amenities. This hotel is a free 10-15 minute shuttle ride from downtown. The pool area is good. The rooms are very basic and clean. We had breakfast one time at the hotel (just OK) but for the money, you can get a better breakfast in town. The service was fine all around. Nothing to complain... More 

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Bristol, UK
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location is by the airport, and the hotel operates a shuttle bus which takes 20 minutes to the first drop off location in the town centre. The hotel is clean, well appointed, and the staff friendly and efficient. It lacks character in some areas - eg the dining rooms. The pool is nice, but overlooked by all of the... More 

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Gainesville, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Pool area is the best thing about this hotel. It is Ok! I have stayed at Hampton Inn's way nicer than this hotel. The rooms are old, smelly, and you will not get the feel of the room being clean at all. In fact, on our second day and the maids came to clean, it looked like a five year... More 

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maknowles, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Dear Traceylc915, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms... More 

Top Contributor
61 reviews 61 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We choose to stay here rather then the heart of Duval street, simply based on affordability- but we were not disappointed!!! Upon entering the hotel, we were greeted immediately. We were able to get an early check-in, which was amazing! Our room was nice, a little retro but we would really only be sleeping there, so no worries. We headed... More 

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Voorhees, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I just finished a 3 night stay here. The hotel is large and the pool area is very nice and spacious. Never saw a crowd while we were here. They have an hourly 10-15 min shuttle ride to take you to and from opposite ends of Duval St. As long as you time things it works out... More 

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Lancaster, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My nine day stay was wonderful. The staff is accommodating and friendly. The decor, especially in the room, was beachy and comfortable. The free breakfast was wonderful with 4 stations full of fruits, hot and cold foods and all tasty. DoubleTree provides a free shuttle into town every hour. In fairness to this review the shuttle should be every 1/2... More 

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Worthing, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved this place. Great pool area with quality towels provided, plenty of sunbeds, cabanas and nice bar. All facilities are clean and spacious including the rooms which are modern, well appointed and very comfortable. Our balcony overlooked the car park but this did not detract from our stay as it was quiet and set back off the road. My only... More 

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Annapolis, Maryland
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Key West trip was the best vacation in my entire life! Double Tree hotel was serving an excellent service. The room was very nice with a balcony pool view that me and friends stayed. One night when you were back from exploring the Key on Duval St; we had some wine, sitting and talking at the balcony it was a... More 

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Alpharetta, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a lot of time reading reviews to choose a hotel in Key West. All of them are expensive, but this one was at least in the mid range. Had all good reviews and I found it to be clean with great service and excellent breakfast as promised by other travelers. It is not close to Duval street as... More 

Review collected in partnership with DoubleTree by Hilton

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Hotel Review Summarization

What travelers say

  • Very nice(30)
  • Pool area(29)
  • Free shuttle(29)
  • Duval street(22)
  • Breakfast buffet(22)
  • Old town(5)
  • Rooms are clean(4)
  • Diamond member(4)
  • Chocolate chip cookies(4)
  • Parking lot(3)
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