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Fairfield Inn and Suites Key West

#36 of 45 Hotels in Key West
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2400 North Roosevelt Boulevard, Key West, FL 33040
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Fairfield Inn and Suites Key West
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1,090 Reviews from our TripAdvisor Community

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Traveler rating
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    40
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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mississippi
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enjoyed the location of this property, only about two miles to Duval Street and at the same time close to other areas of Key West. The staff is excellent, had an issue with check-in and it was resolved quickly and the manager on duty was committed to correcting the situation. The free breakfast buffet is probably one of the better... More 

Was this review helpful? Yes
Covington GA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything here is well worth the visit! Service and property were fantastic!! Everything you would expect and more!! The staff were very helpful and informative! property was very clean and everything was top shelf. You wont go wrong staying here! Close to everything but far enough away you will enjoy the peace and quiet!!

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you for the fantastic review! It always nice to hear great feedback about the hotel and staff. We look forward to your next stay with us! Warm Regards, Jeremiah Drummond General Manager More 

Festus, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We arrived early to a very welcoming & friendly staff. The lobby was very clean & had a great view to the pool. We were told our room was not ready, but they took our number to call us when the room was ready. We received our call later in the day. We arrived back at the hotel where we... More 

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Sorry to hear you didn't enjoy your room. Thank you for nice comments about the hotel and staff. I have shared your feedback with my housekeeping department. Our hotel went through a complete renovation all rooms and public space that finished in November 2014. Warm Regards, Jeremiah Drummond General Manager More 

Bradenton, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here while vacationing for a week in the Keys. While the hotel is very nice and the customer service is excellent, the rooms are kind of small when staying for an extended period of time. Although our room with a King Bed was not super spacious, it was however Very Clean and Comfortable. The bathroom... More 

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you for your nice review and positive feedback about the hotel, our amenities and our wonderful staff. We hope the next time in Key West you will enjoy staying with us again. Warm Regards, Jeremiah Drummond General Manager More 

Kansas City
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

My family had the pleasure of staying here on an over night stay last week...4 adults and 2 kiddos in a suite. We booked it over the phone and they honored the lowest rate that I found online. We arrived early and the room wasn't ready but they gave us towels and told us to enjoy ourselves at the pool.... More 

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Sounds like you had an amazing time at our hotel and on our little island of paradise! Thank you so much for the 5 star rating and all the great feedback about everything the hotel has to offer. We look forward to staying with us again soon and hopefully for a longer period. Warm Regards, Jeremiah Drummond General Manager More 

Rochester, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

There was a dirty handkerchief in our room. I did call the desk. They did send free coupons from alcohol drinks. Unfortunately, I do not drink. My children were walking around our room without shoes. After this, there feet were black. The free breakfast is a nice added benefit

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you for your review! I am sorry that you didn't enjoy your stay. I have shared your feedback with our housekeeping department. We pride ourselves on our cleanliness standard and I am sorry that we failed here. The drink coupons are good for any drink at our Tiki Bar, our bartenders specialize on frozen drinks with or without alcohol.... More 

San Diego, California
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just finished 5 nights here. The staff was accommodating and efficient; the breakfasts good; pool nice; and the room was modern, clean and very very quiet. AC worked well. The bicycle rental guy was a big help too. As long as you're aware of the location, and that its over 1.5 miles to most of the action in Old... More 

Was this review helpful? Yes 1
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you for the excellent review! I glad to hear you got to enjoy many of our amenities. I wish we could share the shuttle with other Marriott Hotels; however none of us are part of the same company. We are all own and managed by different companies and pay a fee to use the Marriott name. Warm Regards, Jeremiah... More 

Jacksonville, Florida
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Very nice front desk staff but were disappointed with the room size. It appears that this was a renovated cinder block motel. The online pictures are a little deceptive. Nice breakfast area. The wooden shutters on the window do not keep the light from coming in at night.

Was this review helpful? Yes 1
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you for your review! Sorry to hear you didn't enjoy your stay. We do offer 5 different room types each room types is a different size with all the room details located online. All the pictures are brand new photo that were taken in November 2014 right after the hotel completed in full renovation. Thank you for the great... More 

Madison, Mississippi
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel was very clean, kid friendly cause there were sure a lot when we were there .. haha ... all staff very nice and helpful when you needed something ... the rooms were good ... the tiki bar menu was great ... their fish dip was off the charts ... made locally ... it was good ... we drank... More 

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you so much for the great feedback and awesome review! Happy to hear you enjoyed our pool and Tiki Bar, the fish dip is great!! Warm Regards, Jeremiah Drummond General Manager More 

Oregon
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked three rooms for our families get together for our Key West adventure. The Pool and exterior of the hotel were well kept up. The room is much smaller than other Courtyard Hotels we stayed in Miami. The air conditioners in three rooms were all noisy when they functional. There was an incident that of power outage when we... More 

Was this review helpful? Yes
jjdru429, General Manager at Fairfield Inn and Suites Key West, responded to this review

Thank you for your review! I am sorry you didn't enjoy your stay. Our fruit comes pre-sliced and is not from a can. We get fresh deliveries 3 times a week. I shared your comments with my Breakfast team to make them aware. I will also have Maintenance Team, check on the AC Units about the noise. Key West Hotels... More 

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