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The Inn at Key West

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3420 North Roosevelt Boulevard, Key West, FL 33040
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The Inn at Key West
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1,837 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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Nashville, Tennessee
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked here at the last minute for a week get away 25th anniversary. Although our flights had major issues and we were 6 hours late to arrive, we were greeted with a king and friendly face. Everything went smoothly for check in, then we walked into our room. This was the best room we had stayed in years. The... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I chose this amazing secret place over the overpriced locations in the area, due to the poor reviews of the other locations. We paid Half the Price, but received the Most Amazing service in a very Clean and Spacious Room. I so wish we were staying longer to enjoy the resort style relaxation, The Inn offered. The... More 

Was this review helpful? Yes
Bill D, General Manager at The Inn at Key West, responded to this review

Shirin P Great to hear about your experience with us, We pride ourselves in providing great experiences with each and every one of our guests, Please let me say on behalf of all of our staff it was a pleasure having you stay with us. Yours in hospitality Bill More 

5 of 5 stars Reviewed 3 days ago NEW via mobile

What a beautiful relaxing resort. The staff was excellent and the pool area very relaxing. We very much enjoyed our stay and wish we had more time. No doubt we will go back again. Check this place out.

Was this review helpful? Yes
Bill D, General Manager at The Inn at Key West, responded to this review

Chevitz1 Thank you for your kind words. Great to hear you enjoyed your stay with us. I look forward to seeing you again soon. Yours in service Bill More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

An older motel that has been updated, it is a nice place to stay that won't "break the bank". It is located a bit from the old town, but we rented bicycles (a pair of tandems) which were delivered and picked up, and toured most of the island. Known as the "Inn", it is loved by the locals. If you... More 

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Bill D, General Manager at The Inn at Key West, responded to this review

Bryan L Glad to hear you loved our pool area. We always try to keep our rates reasonable for our best asset you the hotel guest. Thanks again Bill More 

Houston, Texas
Level Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was immediately impressed when I walked into the beautiful lobby and was warmly greeting by the night clerk. She was very welcoming and got our stay off to a great start. The room was lovely, with granite counters, cute décor and comfy beds. There was a hot tub next to an absolutely beautiful pool. We relaxed at the bar... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

A few years ago my family and I came here for a few days on our vacation. It was awesome and we loved it, so we came back. This trio was not quite the same. We arrived at 12 for early check in, knowing that the room wouldn't be ready yet. We went and walked around Duval street for a... More 

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Bill D, General Manager at The Inn at Key West, responded to this review

ktromble I am very sorry to hear about your experience. I would like to talk to you further if at all possible if you could give the hotel a call and as for myself. Again I apologize for your negative experience with us. Yours in hospitality Bill More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

My stay was great, very clean hotel, great service. Pool was really nice especially Arlen, great bartender also the chicken nachos are delicious. Parking is safe for your car. Also the rooms are pretty quiet.

Was this review helpful? Yes
Gettysburg, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

Hotel staff lacked friendly customer service. Hotel "manager" Jenna was extremely rude and had a serious attitude. Air conditioning in room didn't work, reported it and their remedy was to close the curtains to keep the sun out. Beds were very hard and uncomfortable, curtains falling down off of rod, room door wouldn't close properly letting in daylight. Only decent... More 

Was this review helpful? Yes
Bill D, General Manager at The Inn at Key West, responded to this review

Dear chadpa01 Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We are deeply sorry. Please forgive us. We hope that you will give us another try in the future. Have a wonderful week. Yours in Hospitality, Bill More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice. We liked the pool and bar location and layout. Our room would not get cool, air conditioning leaked on the floor, refrigerator did not cool drinks and it could not be adjusted. We told staff about AC problems but no one ever showed up to check it out. Our room door was not shut all the... More 

Was this review helpful? Yes 1
Bill D, General Manager at The Inn at Key West, responded to this review

Andrew C I am very sorry to hear that we didn't meet your expectations with your recent stay with us. I will get with my housekeeping and engineering departments to get your issues resolved for the future. Thank you so taking the time to write a review. My sincere apologies Bill More 

Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Keeping in mind that Key West has no true beach-front hotels, and that the hotels in the historic area are quite expensive, the Inn at Key West is a fine hotel. Well-priced, clean rooms, friendly staff, a large pool, great tiki bar (with the first 2 drinks complimentary), and good location just outside of historic Key West. My room was... More 

Was this review helpful? Yes
Bill D, General Manager at The Inn at Key West, responded to this review

zosocane Thank you for taking the time to write a review. I am very happy to read that you enjoyed your stay with us. We take pride in providing a world class experience for each and every one of our guests. I look forward to seeing you again soon. Bill More 

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