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The Gates Hotel | Key West

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3824 N. Roosevelt Blvd., Key West, FL 33040
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The Gates Hotel | Key West
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The Gates Hotel | Key West
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175 Reviews from our TripAdvisor Community

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Traveler rating
    101
    54
    14
    6
    0
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58
65
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Great Falls, Montana
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Room was excellent and the staff were very professional, accomodating and kind. Just a short drive into heart of Key West. We were sent here at 10:30 p.m. by our original hotel that overbooked - glad we were here instead! Great experience here.

Was this review helpful? Yes 1
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

edie t, So happy that you got a chance to stay with us! We would love to have you back again any time! Hopefully your travels bring you back here in the very near future! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The resort and staff are all top notch the actual rooms are outfitted with the latest and greatest comforts the bar is excellent the management is more than happy to accommodate any need and I plan on making all of my trips to the keys staying at the gates resort the bartenders and the TE more he loose Andrew and... More 

Was this review helpful? Yes 1
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

Jeff S, Thank you for the kind words about our hotel staff! Please return again soon as we would love to have you back! More 

Hilton Head, South Carolina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Average location & no elevators to second floor, but an amazing room! Luxury amenities, very nicely appointed rooms with big bathrooms, a nice sitting area & very comfortable bedding. The welcome cocktail was delish, and the pool/bar area looked fun if we had been there for vaca.

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Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

ALISHA H, So happy that you enjoyed your time here including the welcome drink and the pool! We do have an elevator that goes to the second floor- my apologies for us not making you aware of this. Please return again soon! More 

San Francisco, California
4 of 5 stars Reviewed 6 days ago NEW

Nice Clean beautiful Room (in beach theme), Very helpful staff, Clean and beautiful pool, Free events near pool area. There is a food truck inside the hotel but with very limited choice of food. There is also a bar next to pool and food truck. Not too far from Duval Street. We enjoyed our stay there.

Was this review helpful? Yes
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

HolidayWallet, So happy to hear that you enjoyed our room decor and our pool! We take feedback very seriously and are constantly looking to enhance our menu! We hope that you return very soon! More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

A really cool Place to stay. Beautiful design, nice pool, good pool bar and friendly staff. Tablet in each room with all useful Information. We definitely come back. Thanks again for the birthday cake, our daughter was very happy ;-)

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Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

CoachKlaus, We are so happy that we could make your daughter's birthday special! We would be so happy to have you back any time! More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We came down to key West thinking we want to stay near a beach! Hahah, we should have done better homework, however, we were lucky enough to find the Gate house. Now, I can't imagine staying anywhere else! Almost brand new, beautifully designed rooms and an amazing bargain for the money. And, we had two little dogs with us and... More 

Was this review helpful? Yes 1
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

laverne s, So so happy that you had a great time and were able to enjoy it with your two little dogs! Glad they liked the Bark Boxes as well! Please return again any time (feel free to bring your dogs again- we love them here!) More 

Manahawkin, New Jersey
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Overall everything about our stay was fabulous. The room was beautiful and spacious. The staff were all very nice and eager to please. They saw we had a "do not disturb" on the door and checked in to see if we needed any service and I thought that was a nice extra thought. We also requested a extra blanket and... More 

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Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

dimitrijami, I am so sorry to hear of your experience with us that it did not live up to your expectations. I would love the opportunity to chat more about this. If you would like, please feel free to reach out to me directly at cvendette@gateshotelkeywest.com. More 

Montreal
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place very clean. Staff very friendly. It would be great if they would offer continental Breakfast. The serve coffee and fruit in the mornings. Pool area great. The construction next door a bit disturbing, this will not last for ever. Enjoyed the stay very convenient

Was this review helpful? Yes
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

Bismark23, Thank you for your kind words about our hotel! I hope any noise did not disturb you too much. Would love to have you back again very soon! More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I came to this hotel for the weekend back in June as a getaway and booked through hotels.com. The hotel was wonderful! It seems as if they remodeled it from being a motel to a modern, and beachy theme hotel. The service was quick and easy at check in. It's very close to duval street and many other amenities for... More 

Was this review helpful? Yes
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

Jeidy S, So happy that you had a fantastic time! Glad our team here took good care of you and that you had a nice relaxing weekend! Please return again soon! More 

Hollywood
1 review
4 of 5 stars Reviewed 1 week ago

The construction right next door can be disturbing and the AC in the rooms are not a very good choise because are very noisy!!!the distance between hotel and the downtown and atraction is pretty big.the rooms are very clean and they have nice and modern design. otherwise everythig was wonderful!!!thank you!!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chelsea V, Manager at The Gates Hotel | Key West, responded to this review

florint238, So happy that you enjoyed the hotel overall! I apologize that your AC was noisy as well as that you heard noise from next door. Please feel free to reach out to me directly at cvendette@gateshotelkeywest.com to discuss further to see if there is anything else I can do for you regarding your stay. More 

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