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Silver Palms Inn

Hotel website
830 Truman Avenue, Key West, FL 33040
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Silver Palms Inn
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Silver Palms Inn
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1,017 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

We had a 2 night stay in March and we found the staff excellent the facilities first class and everything about silver palms wonderful They also remembered it was our 40th wedding anniversary and our daughter and son in laws 2nd wedding anniversary they sent us champagne and cards.Key west was also a great place to visit with plenty to... More 

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Myrtle Beach, South Carolina
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

One of my bucket list items was to drive my Jeep Wrangler to Key West and slowly drive through the Keys. Our only night stay was at the Silver Palms Inn. The Hotel is beautiful and is in the heart of Key West, but several blocks off Duval so you are not hearing all the noise from the bars. The... More 

Was this review helpful? Yes 1
Pleasanton, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in Key West. Good location, all amenities in walking distance. Friendly, knowledgeable staff. Lovely little pool with bar service available. Complementary buffet style breakfast. On site parking. Rooms were clean and well furnished. Very comfortable stay.

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We pulled in with family and checked out the pool. Website picture makes it look alot larger. Every one was smoking. We entered our room to find 80 degree temps and our lighting in chaos. The bathroom and outside porch were on the same switch. This made for a very annoying neighbor when the family had to use the bathroom... More 

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Stratford, Connecticut
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Truman Ave. location is a few blocks from Duvall Street and lots of nightlife. Room was comfortable, clean, and quiet in spite of being on the main Avenue. Continental Breakfast was available and friendly, helpful staff. Close to a CVS for conveniences.

Was this review helpful? Yes 1
Mey E, General Manager at Silver Palms Inn, responded to this review

Hello there! Thank you for choosing Silver Palms Inn as your vacation destination in Key West. We are always happy to receive positive comments about our guests experience. We hope to accommodate you on your next visit to Paradise. More 

Derry, New Hampshire
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel and people were great! However, they have a waterfall that is way too loud! They have music playing also, you can't hear it, and conversation is diffcult. They have a bar by the pool. Three selections there.

Was this review helpful? Yes 1
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for posting your review. I am pleased to know you were satisfied with the level of service provided by our friendly staff. We welcome all feedback and we are constantly working to improve all aspects of our property. I'll be sure to attend to the details you mentioned and hope to offer you a flawless 5 star experience... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Stayed one night. Computers were down so we had to wait to check in. Room was nice. Pool was very small, too many kids so I didn't bother. It was a little farther walk than I expected and they didn't offer a shuttle. Breakfast was mediocre. Probably will not stay again because of the price, could have found something more... More 

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Mey E, General Manager at Silver Palms Inn, responded to this review

We appreciate your time in reviewing our hotel and we thank you for providing details about your experience. We apologize for the check-in experience, it is not the norm for our hotel to have technical issues. If your travel plans bring you back to Key West, please don't hesitate to contact me so that I can personally assist you with... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

I reserved two nights at the Silver Palms based upon the reviews and ratings found in bookings.com. We had requested an upper floor with city view. We arrived at 5pm only to find the only room left was a ground floor, corner room facing Truman Avenue. The people at the front desk were friendly and courteous. The room was pleasant... More 

Was this review helpful? Yes
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for taking that time in reviewing our hotel. We are glad you enjoyed our location, room decor and our friendly staff. Please accept my sincerest apologies for the noise issues that you experienced. We hope the above inconvenience did not tarnish the happy memories you had from your vacation. We hope to have the pleasure of your visit... More 

Miami Lakes, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff was very welcoming, courtesy and friendly. I have now stayed at 4 different hotels in Key West and I would definitely would recommend this to a friend and stay here again. Paid a little more for this room than I normally would but I was ok with it because it had great location to Duval St.

Was this review helpful? Yes 1
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for the positive review. We work diligently to ensure your happiness and it is always a true pleasure to learn that our guests enjoyed their stay at Silver Palms Inn. We hope to accommodate you on your next visit. More 

Monument, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked Silver Palms after reading other reviews and was glad I did! The location is amazing. The faciilties are wonderful, room was sparkling clean and contemporary, staff is supremely helpful (especially my interactions with Andrea and Peter at the front desk - so so helfpul and friendly), just a great spot! I highly recommend if you want quick access to... More 

Was this review helpful? Yes 1
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for the grand review. It's a pleasure to learn that you enjoyed your stay at Silver Palms Inn. We work hard to ensure our guests receive superior accommodations, amenities and customer service. Please keep us in mind on your next visit. More 

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