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All 21 Key West accommodations

1800 Atlantic Suites

3.0 of 5 Condominium   |   1800 Atlantic Avenue, Key West, FL 33040
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1800 Atlantic Suites
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A recent review
4 of 5 stars reviewed 2 weeks ago
AHMA86 Schaumburg, Illinois
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77 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Schaumburg, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We visited Key West for the first time with another couple. We stayed in unit C428 for a week. Pros: Absolutely fabulous view, great balcony, wonderful pool, convenient location, very quiet Cons: 2nd bedroom was not completely enclosed. This was a BIG CON. Why would a bedroom not be completely closed off? As another review mentioned you need keys to... More

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Wadsworth, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2014

Rented A206 with sister and her family. 2 large bedrooms and baths. It definitely met our expectations. Our condo was on West side facing mangrove trees, but still had a view of the ocean. Only thing missing was screens on the sliding doors out to the balcony. Would have been nice to have doors open at night. Another sister had... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 31, 2014 via mobile

Booked online and called the following day to confirm. Several days later received email stating there was a computer problem and there was no room available. Called and was told they would try to work things out and would call me back. Never got a call back.

Was this review helpful? Yes
J-RAT1, General Manager at 1800 Atlantic Suites, responded to this review

There is no excuse for poor customer service. I apologize that you had this experience with our wonderful property. I will look into the matter and see how this fell through the cracks. I was aware that we had a computer problem but was assured that is has been resolved. No online reservation is confirmed until you get a personal... More

Senior Contributor
29 reviews 29 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2014

We stayed in C439 for a week and it worked out great for our family of 5. The unit has been recently redone and has all the amenities that we needed. The pool was awesome. It is very large and there are tons of noodles to float around on. Even with a lot of people there, it never felt crowded.... More

Was this review helpful? Yes 3
J-RAT1, General Manager at 1800 Atlantic Suites, responded to this review

Glad you had a great time at our property. Thank you for taking the time to write a review. I hope you will choose to stay with us again. Management of All Florida Keys More

Perrysburg, Ohio
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 5, 2013

We stayed at this property over the Thanksgiving holiday in Unit 213 Good location, close to Smather's Beach. Very nice spa, well kept and clean pool. This was one "tired" apartment, they must be renting this unit 24/7. Linens were old, worn and bed pillows were disgusting, urine stains and odor on mattress, lack of hangers. Decorated in the 80's... More

Was this review helpful? Yes 2
J-RAT1, Manager at 1800 Atlantic Suites, responded to this review

I am sorry you had this experience. You did contact me the day before you left but mentioned nothing about the décor and lines at this time, nor the wireless connection. I wish we would have heard from you upon your arrival as we try our best to rectify our guests problems if they have any. You rented from the... More

Chicago, IL
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 13, 2013

We rented a condo unit at 1800 Atlantic thru VRBO and dealt directly with the owners who were attentive, easy to work with and readily available for any questions before our arrival. Apparently a few concerns listed in our review on VRBO were not taken well as that review was never published there. I am always confident my review on... More

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J-RAT1, Manager at 1800 Atlantic Suites, responded to this review

Thanks for taking the time to write a review. I would like to be very clear that a unit you rented through VRBO should be posted to that individual Owners VRBO account. We manage several units in the building for individual owners. However I don't think you stayed in one of our units as we provide laundry detergent and dishwashing... More

Toledo, Ohio
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 23, 2013

We stayed in Unit A109, from 9/18-9/22, which was not the unit we rented. Upon arrival we were told we were being moved to a different unit, which alarmed me at first, but once we were in the unit, I couldn't have been happier with it, as it was much nicer than the unit I had expected! The condo was... More

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Catasauqua, Pennsylvania
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2013

From reading reviews, we were aware of the construction. It was mainly on the west side of the complex during the hours of 8am to approximately 4:30pm. It didn't really bother us. During the day we were out and about either in Old Town or on the beach. We returned to the pool area in the afternoon, and it was... More

Was this review helpful? Yes 1
J-RAT1, Manager at 1800 Atlantic Suites, responded to this review

Thanks for taking the time to post a review of our property. Sorry to hear that you were disrupted during your stay. The communication with the construction work could be improved and we were not notified that they needed to enter your unit, we would most definitely have contacted you. Glad you had a great time in Key West. We... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 7, 2013 via mobile

Well to start...nowhere on booking.com did it mention anything about the construction. Once booked the confirmation email stated the construction and the mess that the property had going on. But by then already charged and no way out of the deal as it states if canceling within 30 days deposit is lost. So I wasn't going to lose over 500... More

Was this review helpful? Yes 1
J-RAT1, Manager at 1800 Atlantic Suites, responded to this review

We are sorry you had these issues with our property. I wish we had known of this situation when you were here so we could have rectified it. Booking.com have been fully informed regarding the construction and it listed on their site, however I have asked them several times to make it more visible. Please try us again. I will... More

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Additional Information about 1800 Atlantic Suites

Also Known As:
1800 Atlantic Hotel Key West
1800 Atlantic Hotel
Address: 1800 Atlantic Avenue, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Amenities:
Business Center with Internet Access Free Parking Swimming Pool
Hotel Style:
Ranked #15 of 21 Specialty lodging in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — 1800 Atlantic Suites 3*
Official Description (provided by the hotel):
Contemporary Mid-rise Condominium Resort with tasteful furnishings, popular amenities; situated adjacent to the beach. ... more   less 
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