Second time we stayed here and it was perfect, just like the first time. Every detail is taken care of and Michael and Josh made sure reservations were made for all our dinner reservations and activities. They were also outstanding in their suggestions for dinner and activities around Key West--would recommend the Heron House to anyone and we're coming back... more

We just returned from a 3 night stay at the Heron House and we could not have made a better choice. The location is perfect...very close to Duval, but amazingly quiet and peaceful. Parking, is of course always an issue in Key West, so once you find a space, don't move the car again until you leave!! Front desk staff... more

This was our second stay at the Heron House. As before, we found the property to be clean, beautifully maintained, quiet, and private. Our room (9A) was very comfortable with a large private balcony. This is the ideal spot for someone who wants a vacation that combines a robust nightlife with quiet relaxation. The Heron House is only a few... more

Room was clean but sheets dirty. Had streaks of dirt and hair (from previous guests perhaps?) on them. Pillow cases dirty. One pillow clearly had a boogar on it. Staff friendliness varied. Owner was nice enough. Great location though. Pool ok. Breakfast nothing to write home about. Would never come back here - am sure there are other B&Bs that... more

My girlfriend and I decided to make the Heron House our temporary home for our third visit to Key West this year and I can say that I was definitely satisfied with the stay. The plaza is quaint and the ambiance is romantic. The property is full of green topical plants that make you really feel like you're in paradise.... more

This could have been a really neat Inn if the staff were not so unfriendly. The first person who checked us in was very nice, took time to show us the property and generally chatted us up. After that we never saw him again. The other two staff members/host were both very stand offish to the point of being rude.... more

In mid-June 2009 we stayed at Heron House for four days. The guest house is in the old part of Key West and is only a short walk from Duval Street - or shops for supplies. It is screened off well from the road. There is a reception area and Josh, deputy manager we think, was able to advise on... more

Location is ideal - close to the hustle and bustle of Duval street yet very quiet and relaxing spot. Rooms were small but very clean and pretty. Staff in general were very helpful and friendly with one exception who was full of his own self importance and his rudeness just meant we always talked to a different helpful member of... more

The B&B owners and staff were very friendly and attentive. They were able to give us suggestions on activities and places to eat. The room on the 2nd floor was clean, beautifully decorated, and quiet despite being only a block away from Duval Street. We met a lot of friendly people from all over the world. We are early risers... more