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All 41 Key West hotels »

Lexington Hotel Key West

3.5 of 5
3850 North Roosevelt Boulevard, Key West, FL 33040 (Formerly Hotel Key West)
Hotel amenities
Ranked #41 of 41 hotels in Key West
2.5 of 5 stars 142 Reviews
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142 reviews from our community

What travelers say about this hotel
  • Holiday inn(18)
  • Very nice(6)
  • Pool area(5)
  • Hot tub(4)
  • Duval street(3)
  • Cab ride(3)
  • Ground floor(3)
  • Free wifi(3)
  • Other review(3)
  • Priority Club member(3)
Traveler rating
    10
    20
    36
    35
    41
Only show reviews for Family (26) | Couples (29) | Business (1)
Date Rating
Travlingirl30
Sedona, Arizona
Contributor
11 reviews
1 helpful vote
2 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

My friends and I decided to "stupidly" wing it on a place to stay down in Key West. We found a great place for decent price through our company, only thing they didn't tell us was the office was closed at 5p.m. Needless to say they wouldn't come in to check us in, so we ended up staying at the... More

Was this review helpful? Yes
SunHotelCollectionKW, Front Office Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Thank you for your review. We are very sorry that our hotel did not meet your expectations. We are glad that our staff was friendly and attempted to make the stay more positive. Again, we apologize for any inconvenience you experienced. Sincerely, Front Office Supervisor More

E-Rock_Sizzle
Denver, Colorado
1 review
2 helpful votes
1 of 5 stars Reviewed February 3, 2012
2
people found this review helpful

Big Mistake! There was no peephole on our door, just a round hole where the peep hole should be. Anyone could have looked into our hotel room. The carpets and shower were gross. I wish I would have spent the extra $50 to stay at the Marriott across the street. This is place is not worth the money even if... More

Was this review helpful? Yes
SunHotelCollectionKW, Front Office Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Please accept our apologies. We would have absolutely moved you to a room where you felt more comfortable. Thank you for bringing this to our attention so our Engineering department may make the necessary repairs. Sincerely, Front Office Supervisor More

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Marta C
Brandon, MS
2 reviews
3 helpful votes
2 of 5 stars Reviewed February 1, 2012
3
people found this review helpful

My husband and I stayed there 3 days. The carpet floor was nasty and so did the bathroom. the bathtub was in a very poor condition and the smell of the drainage in the bathroom had a terrible disgusting sewer smell. Thanks goodness the sheets were clean at least! More

Was this review helpful? Yes
SunHotelCollectionKW, Front Office Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Thank you for taking the time to share your opinion about our hotel. We appreciate you bringing these matters to our attention. We are working with a new carpet cleaning company and truly want to keep our property in good condition. We apologize for any inconvenience you experienced, and hope you still had a positive memorable experience in Key West.... More

Angela N
Calgary, Canada
Contributor
12 reviews
6 helpful votes
3 of 5 stars Reviewed January 29, 2012
2
people found this review helpful

Stayed at the Lexington on a Saturday night. The maintenance guy helped us to take our suitcases upstairs which was really nice. Really enjoyed the pool and Tiki bar after our kayaking excursion. The hotel room was okay. The carpets were disgusting though. Really dirty. Beds were okay and the AC was good. The pictures of the pool area are... More

Was this review helpful? Yes
SunHotelCollectionKW, Guest Relations Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Thank you for choosing to stay with us and for taking time to acknowledge members of our team. We are glad you had fun in Key West and enjoyed our pool and tiki bar. We want to make sure you get all the assistance you need, so if your missing item hasn’t been resolved, please contact our Front Office Supervisor... More

ireneMobile s
mobile
2 reviews
3 helpful votes
2 of 5 stars Reviewed January 27, 2012
3
people found this review helpful

Do not make the mistake we made! The Lexington is an outdated hotel with paper thin walls. Although free internet is part of their package, we were very disappointed that it did not work our first night. An incompetent uninformed desk clerk gave several contradicting answers about the situation. It was very frustrating to be told it would be up... More

Was this review helpful? Yes
SunHotelCollectionKW, Guest Relations Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Thank you. We understand the frustration that intermittent internet service can cause. We apologize if our associate led you to believe the issue would be resolved sooner than expected. We hope you were still able to enjoy your time in Key West. Sincerely, Guest Services Manager More

seanryan
cambridge, ont,
2 reviews
3 helpful votes
3 of 5 stars Reviewed January 25, 2012
3
people found this review helpful

We were very disappointed with the fact that most of the excercise equipment was out of order or in poor working order. My husband is diabetic and has a daily exercise routine, and therefore makes a point of staying at hotels with excercise rooms. The staff were all very friendly, especially the restaurant staff (Holly in particular) and the food... More

Was this review helpful? Yes
SunHotelCollectionKW, Guest Relations Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Thank you for your recent stay and for giving us your feedback. We are sorry that you experienced issues with the fitness equipment and appreciate you making us aware. We are glad you enjoyed the restaurant, along with the staff. Thanks for noticing our efforts and we will continue to work as a team to improve our property and our... More

Betty L
Newmarket, Canada
2 reviews
3 helpful votes
1 of 5 stars Reviewed January 21, 2012
3
people found this review helpful

I discovered much later that this was previously a Holiday Inn that had lost it's licence by neglecting maintenance issues.... easy to see why the licence was pulled ! First of all the carpet was worn and threadbare. Secondly, there was a picture that had been ripped from the wall and was neither replaced nor the wall repaired. The "... More

Was this review helpful? Yes
SunHotelCollectionKW, Guest Relations Manager at Lexington Hotel Key West, responded to this review
February 7, 2012

Dear Guest, We sincerely apologize for the issues you experienced while staying with us recently and appreciate your bringing these matters to our attention. Our owners evaluate our guests' reviews as they determine the necessity for improvements to our property. We hope you were still able to enjoy your time in Key West. Sincerely, Guest Services Manager More

littlejimi
Elkhorn, Wisconsin
2 reviews
4 helpful votes
1 of 5 stars Reviewed January 18, 2012
4
people found this review helpful

The guy at the counter when I checked in was a jerk. I had asked if there were any rooms available and how much they were? He said 139.95 I showed him my iphone which said 125.10 and he wouldn't honor that. He told me I had to make a reservation through the net. So I sat in the lobby... More

Was this review helpful? Yes
SunHotelCollectionKW, Front Office Manager at Lexington Hotel Key West, responded to this review
January 27, 2012

Thank you. We appreciate you taking the time to review our hotel. We are very sorry to hear about the poor service you experienced. Unfortunately there are certain specials offered by third party web sites that require they be booked on line. We would like to apologize for any inconvenience this may have caused you. Sincerely, Front Office Supervisor More

kabmetsls
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed January 17, 2012
1
person found this review helpful

The Lexington Hotel was an excellent stay for the price. It was clean (updated carpets would be nice though) and the staff was courteous and friendly. I had a ln issue with a too soft bed and they immediately moved me to a different room. The hotel is a little far from downtown and w/o a shuttle driving is your... More

Was this review helpful? Yes
SunHotelCollectionKW, Front Office Manager at Lexington Hotel Key West, responded to this review
January 25, 2012

Thank you so much for staying with us. We are glad you found us to be a good value and we appreciate your recognition of our staff. It’s so nice to know that you enjoyed your vacation and relaxing by our pool. We hope to see you again! Sincerely, Front Office Supervisor More

Tony4351
Illinois
1 review
1 helpful vote
2 of 5 stars Reviewed January 13, 2012
1
person found this review helpful

This hotel property is one of those that demonstrates the power of photoshop and wide angle camera lens. The rooms are very worn. My room had carpeting that was old and dirty. The mirror frame was broken. The room had a musty smell upon entry. I've seen more modern and fresh bathrooms very old motels that were not as worn.... More

Was this review helpful? Yes
SunHotelCollectionKW, Front Office Manager at Lexington Hotel Key West, responded to this review
January 19, 2012

Thank you for choosing to stay with us. We appreciate your honest feedback about our hotel. We apologize for the obvious maintenance issues you experienced with your room. It is very unfortunate to hear that we did not deliver the product we truly want to provide. We sincerely hope that you still enjoyed your time in Key West. Sincerely, Front... More

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Lexington Hotel Key West Also Known As

  • Holiday Inn Key West
  • Key West Holiday Inn
Address: 3850 North Roosevelt Boulevard, Key West, FL 33040 (Formerly Hotel Key West)

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Lexington Hotel Key West
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