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Ocean Key Resort & Spa

4.0 of 5 Zero Duval Street, Key West, FL 33040
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Certificate of Excellence 2014
Ocean Key Resort & Spa
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Ocean Key Resort & Spa
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1,497 reviews from our community

Traveler rating
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    300
    98
    39
    24
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We were lucky enough to stay here on a whim!! After booking at another resort and having problems with the room, tv and wifi there, Ocean Key Resort and Spa saved our vacation. From the minute I called to make a reservation I knew we made the right decision!! We were quoted a different price then was online and they... More

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Keystone, Colorado
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent one night in this luxury priced hotel located at the northwest end of Duval Street next to Mallory Square. We chose it for the location and the ocean view. The view of the sunset from our room did not disappoint. There are a few minor reasons I can't give Ocean Key a five star rating is the cable... More

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OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

Thank you so much for your review! We greatly appreciate all your comments. We want to assure you that we are working on enhancing many of concerns you raised and hope that we will have the opportunity in the future to show you our improvements. More

Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I did a lengthy research of Key West properties before booking here for my early October honeymoon. I chose this property due to its location and amenities. This resort is fantastic! I highly recommend choosing this resort over any other in Key West. The staff was friendly, each staff member we passed by greeted us with a genuine smile and... More

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OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

Hello Virgowolf, Thank you for such a fantastic review. We greatly appreciate it and are even more thrilled that you had such a wonderful time! We to hope to be your anniversary destination from now on!! More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent stay from beginning to end. The bellboy went over and beyond to get us checked in quickly. Our room was beautiful and large with a large balcony overlooking the channel and Mallory Square. It was quiet, and very comfortable. We loved the view at the pool-overlooking the beautiful water. The staff at the pool, including Cristin, the pool concierge... More

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OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

Hello JodiG We as well, look forward to your return! We are very happy to hear you had a great time and thank you for taking the time to write a review. More

Richmond, Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Such a good time! The staff & service was fantastic! I couldn't have asked for a better 50th birthday! Plus the Liquid Lounge by the pool & the Tin Roof Restaurant treated like old friends! And the location allows you to walk just about anywhere. Thank you!

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OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

We are thrilled you had such a great time! Liquid Lounge and Hot Tin Roof were very excited to read your review! We all hope to see you again soon! More

Miami, Florida
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for the annual Poker Run, a motorcycle event. The location couldn't have been better, right there on Duval Street and Mallory Square. The check-in was quick and efficient, but I was surprised at the small size of the lobby. It did make me wonder how larger groups of arriving guests would be handled. We were shown to our... More

Was this review helpful? Yes 1
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

Thank you so much for your review and comments. Yes, the roosters can be noise makers at times and we are glad you didn't mind hearing the charm of Key West. We hope to see you again for the next Poker Run! More

Hebron, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was our first trip to Key West and our first experience at a boutique hotel. We could not have been more pleased with our experience. We stayed in a deluxe ocean front suite. The room was gorgeous. The sunset from our room was amazing!!! The service was impeccable. Our check in was a breeze and when a late check... More

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OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

Hello Slikgirl, Thank you for taking time to write such a wonder review. We truly appreciate you sharing your experience at Ocean Key Resort with everyone. We eagerly await your return and hope that you get to try SpaTerre on your next visit. More

charleson sc
Contributor
18 reviews 18 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wife and I stayed in an ocean front suite here for the the past 3 days. Honestly the nicest hotel we have ever stayed in. View was incredible, staff was super friendly and the location is unbeatable. We were able to sit on our porch and watch the sunset every night and also had amazing views of the clear blue... More

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OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

Thanks for your awesome comments! We hope to see you again soon. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

This is the worst guest experience I have had with a resort hotel. Dirty hotel, overpriced rooms and food. A/C did not work in the room. I will never stay at this resort again. If I had to do it all over again I would stay at a bed and breakfast hotel in Key West.

Was this review helpful? Yes 1
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

We are so sorry you had such an experience.Your comments are very valuable to us and we are making every effort to ensure our standards are maintained at all times. We hope we have the opportunity to show you our true efforts at making each and every guest have the amazing time expected and deserved. More

Helsinki
Top Contributor
112 reviews 112 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

They have such a nice large rooms with realy colorfull and nice design I trully loved spend two nights at this place. Hotel is centrally located, near the sea. Rooms are clean and beds are good. What else would you need?

Was this review helpful? Yes
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this review

thank you so much! we are happy to hear you enjoyed Ocean Key so much!! More

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Hotel Summarization (Beta)

What travelers say

  • Mallory square(52)
  • Duval street(31)
  • Sunset pier(26)
  • Pool area(24)
  • Very nice(17)
  • Cruise ship(16)
  • Room service(15)
  • Hot tin roof(11)
  • Great location(7)
  • Hot tub(4)

Additional Information about Ocean Key Resort & Spa

Address: Zero Duval Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
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Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key House Key West

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