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All 41 Key West hotels

Sheraton Suites Key West

3.5 of 5 Hotel   |   2001 South Roosevelt Boulevard, Key West, FL 33040
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78%
Ranked #26 of 41 hotels in Key West
A recent review
5 of 5 stars reviewed yesterday
Ruby4589 Key West
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1,387 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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Key West
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed there for one week. Hotel staff treated my disabled father with respect and kindness. Big thumbs up for shuttle drivers Mr. Ed and Christopher. They were awesome! Nice front desk clerks and restaurant servers. Only complaint was lack of parking and poor AC in the hotel vans.

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Aurora, Illinois
Top Contributor
82 reviews 82 reviews
10 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Most Key West Hotels are very small making the Sheraton a good choice for a family of 4. Check in and out was a breeze. Staff are very friendly and helpful. All staff greet you with a smile in passing while walking around the hotel. Even the painter greeted us. The shuttle service was nice but as others have reported... More

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Sarasota, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Overall not a bad experience but disappointed in the details that can make or break a trip . . . especially considering that we paid $300.00 per night in July. Front desk staff was less than enthusiastic and advertised coupons for attractions were "out of stock". The elevator was out of order which made for a fun trip up and... More

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Brooklyn, New York
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Booked through living social for a great price. Loved the pool and the jacuzzi. Nice gym room I should have used more. Decent food. Helpful concierge. Bike rentals on site. Nice comfortable beds. My favorite thing about the hotel was the shuttle driver Mr Ed. He was extremely kind and helpful and lots of fun to ride with.

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Hemel Hempstead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The suites are extremely spacious and provide exactly what you need for a chilled out stay in The Keys. We stayed for three nights and took advantage of the free shuttle bus to get into the old town as well as renting bike on an afternoon to grab a bite to eat just down the coast. The hotel offers the... More

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booked a hotel for this hotel through SPG program. Booked initially for 4 people in original booking,,No extra charge disclosed in my confirmation. After the stay they charged me for 4 adults in the room. Deceptive practices. It was ridiculous was staying in a suite with two queen beds and you charge me for 2 extra adults. In addition the... More

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Pompano Beach, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is across the street from one of the few public beaches in Key West. Spacious room, comfortable bed, and very quiet. Staff was friendly and helpful. Great location, close to Duval Street and all the action. Too far to walk, but the hotel provides a free shuttle . That is a plus. I will stay there again.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Ok, so we're pretty seasoned travelers so when I say I've never encountered such strangely hostile housekeeping staff I'm drawing on a large reservoir of experience. We chose not to have housekeeping clean our rooms bc we have kids and prefer to clean up after them, which means I've had lots of interaction w them as I asked for towels... More

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great stay with good pleasant staff. Big clean room and in american mesure a very good brakfastbuffet. It was almost as good as in Norway. Fantastic surroundings. Great pool area with bar. Free shuttlebuss to downtown was a pluss. It had been a advantage if the buss could have a pick up place at Zacary Beach. I have no problems... More

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WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Miami, Florida
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was nice and clean. The pool was cute but I didn't get in. It was near attractions and the staff was friendly. I didn't stay at the hotel too much because I was sight seeing. It's near Doval street so that was good because that was where most of the inexpensive restaurants were. Overall, it was good for... More

Was this review helpful? Yes 1
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(31)
  • Pool area(22)
  • Free shuttle(15)
  • Duval street(14)
  • Smathers beach(11)
  • Hot tub(9)
  • CUSTOMER SERVICE(4)
  • Rooms are spacious(4)
  • Old town(4)
  • Friendly and helpful(3)

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
An oasis from the everyday, the Sheraton Suites Key West is a luxurious all-suite hotel. Near Smathers Beach, Duval Street, Mallory Square, fishing, snorkeling, windsurfing, biking, or kayaking. ... more   less 
Number of rooms
180

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