We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Key West hotels

Sheraton Suites Key West

3.5 of 5 Hotel   |   2001 South Roosevelt Boulevard, Key West, FL 33040
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Suites Key West to your Saves list
Sheraton Suites Key West
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #26 of 41 hotels in Key West
A recent review
5 of 5 stars reviewed 2 days ago
1artsygirl Boca Raton
  • Overview
  • Reviews (1,341)
  • Photos (765)
  • Amenities
  • Q&A
  • Room tips (224)
  • Location
  • More
Write a Review

1,341 people have reviewed this hotel

Traveler rating
    500
    531
    172
    70
    68
See reviews for
415
554
24
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boca Raton
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The exterior had great Key West charm and the rooms were very modern, comfortable and spacious! The bathroom was enormous, like a spa. Pool was fun, lots of kids. Concierge was helpful and friendly. Would defiantly stay here again.

Was this review helpful? Yes
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Second time I stay here on business. Rooms are huge and modern. Staff is friendly plus you are right across the street from the Atlantic Ocean. The only problem is parking late at night could be an issue.

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Niles, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room, Staff was excellent, great view. Only bad point, we arrived @ 3:30 and the trash can next to the elevator was stacked so high you had to move the trash to get to the elevator button. I told my wife they were running late and it would be gone when we got back from eating and shopping in town.... More

Was this review helpful? Yes 1
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Key West
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed there for one week. Hotel staff treated my disabled father with respect and kindness. Big thumbs up for shuttle drivers Mr. Ed and Christopher. They were awesome! Nice front desk clerks and restaurant servers. Only complaint was lack of parking and poor AC in the hotel vans.

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Aurora, Illinois
Top Contributor
90 reviews 90 reviews
10 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Most Key West Hotels are very small making the Sheraton a good choice for a family of 4. Check in and out was a breeze. Staff are very friendly and helpful. All staff greet you with a smile in passing while walking around the hotel. Even the painter greeted us. The shuttle service was nice but as others have reported... More

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Sarasota, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall not a bad experience but disappointed in the details that can make or break a trip . . . especially considering that we paid $300.00 per night in July. Front desk staff was less than enthusiastic and advertised coupons for attractions were "out of stock". The elevator was out of order which made for a fun trip up and... More

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. All reviews are passed along to the staff for training and improvement purposes. We hope to welcome you back to our hotel very soon! Sincerely, Lourdes Torbisco Marketing Director More

Brooklyn, New York
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked through living social for a great price. Loved the pool and the jacuzzi. Nice gym room I should have used more. Decent food. Helpful concierge. Bike rentals on site. Nice comfortable beds. My favorite thing about the hotel was the shuttle driver Mr Ed. He was extremely kind and helpful and lots of fun to ride with.

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Hemel Hempstead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The suites are extremely spacious and provide exactly what you need for a chilled out stay in The Keys. We stayed for three nights and took advantage of the free shuttle bus to get into the old town as well as renting bike on an afternoon to grab a bite to eat just down the coast. The hotel offers the... More

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked a hotel for this hotel through SPG program. Booked initially for 4 people in original booking,,No extra charge disclosed in my confirmation. After the stay they charged me for 4 adults in the room. Deceptive practices. It was ridiculous was staying in a suite with two queen beds and you charge me for 2 extra adults. In addition the... More

Was this review helpful? Yes 2
Pompano Beach, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is across the street from one of the few public beaches in Key West. Spacious room, comfortable bed, and very quiet. Staff was friendly and helpful. Great location, close to Duval Street and all the action. Too far to walk, but the hotel provides a free shuttle . That is a plus. I will stay there again.

Was this review helpful? Yes 1
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Owners: What's your side of the story?
If you own or manage Sheraton Suites Key West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Suites Key West? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(31)
  • Pool area(22)
  • Free shuttle(15)
  • Duval street(14)
  • Smathers beach(11)
  • Hot tub(9)
  • CUSTOMER SERVICE(4)
  • Old town(4)
  • Rooms are spacious(4)
  • Friendly and helpful(3)

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Tingo, Travelocity, Hotels.com, Otel, BookingOdigeoWL, Despegar.com, Priceline, Venere and Agoda so you can book your Sheraton Suites Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

765 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (505)
Viewed
Hotel & grounds (81)
Viewed
Room/suite (125)
Viewed
View from room (23)
Viewed
Bathroom (36)
Viewed
Dining (16)
Viewed
Pool/beach area (89)
Viewed
Family/play areas (1)
Viewed
0:47
Videos (2)
Viewed
Other (132)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (253)
Viewed
ADA King Room (45)
Viewed
Amenities (11)
Viewed
Beach (10)
Viewed
Beach View Standard Room (42)
Viewed
Courtyard Double Room (37)
Viewed
Pool (25)
Viewed
Pool View Room (52)
Viewed
Restaurants and Bars (12)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
An oasis from the everyday, the Sheraton Suites Key West is a luxurious all-suite hotel. Near Smathers Beach, Duval Street, Mallory Square, fishing, snorkeling, windsurfing, biking, or kayaking. ... more   less 
Number of rooms
180

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;