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Sheraton Suites Key West

3.5 of 5 2001 South Roosevelt Boulevard, Key West, FL 33040
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Sheraton Suites Key West
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Sheraton Suites Key West
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1,460 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sheraton Suites Key West during a 17-day long trip through Florida last summer (3 nights from 7th to 10th Aug). First impression was a bit messy, with many vehicles parked about everywhere on the premises. The check-in was quite fast and how it should be: we felt welcome from the very first second ! Our room... More 

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New York
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I won't add to what others have said. the grounds, the rooms, the pool, the restaurant, the location, the shuttle service are all wonderful. However what blew me away was the extraordinary service. Whoever is managing this location is doing an excellent job. Just one example: my guy had forgotten to bring his razor. I was on the verge of... More 

Was this review helpful? Yes 1
Nice, France
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Amazing resort just across the street from a beautiful sandy beach! Key west city center (duval street) is accessible with the hotel shuttle (running every 30 minutes) or with a short bike ride (bike rental possible at the hotel for 15 box a day + tax). Very nice facility. The suites are very good, all the comfort you need +... More 

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Waterford, Wisconsin
2 reviews
4 of 5 stars Reviewed 1 week ago

I love how close the beach was - it was great for watching the amazing sunset! The room was beautiful and the staff was super nice! We did have some issues within the room. Our air conditioning did not work so we needed to call maintenance. The guy showed up super fast and was really nice. He was able to... More 

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Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The beach is across the road. Good:The hotel offers complimentary Starbucks coffee both at lobby and in room. Hotel offers free shuttle to Duval Street every half hour. Free parking. Nice and big size room.

Was this review helpful? Yes 1
Glenolden, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My Family just got back from Key West and we had a great time. Everyone was so friendly and helpful. From the Concierge to the Shuttle drivers. The people at the front desk did everything they could to make our stay more pleasant. When my family wanted to relax, Carolyn at the pool bar was very helpful and great at... More 

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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed during TG. This property in a peaceful part of the town right across Smather's beach. Less than 10 minutes to major attractions. Walking distance to Pier to watch sunset. A bit older hotel but they make it up for excellent service! Will stay again.

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St. Petersburg, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in a quiet area on Key West across from Smather's Beach. The buildings and grounds are nicely kept. The room was large, clean, nicely decorated and the beds were comfortable. We enjoyed the breakfast buffet daily which included hot food choices, fresh fruit, breads, and many other items. While the pool looked very tempting we didn't... More 

Was this review helpful? Yes 1
Connecticut
Top Contributor
70 reviews 70 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 5 nights at this property and was very pleased with the room and the entire property. The property is immaculately clean, the rooms are large and comfortable, and the entire staff is friendly and helpful. Special kudos to the concierge Max, who was especially helpful, since we wanted to fit many fun activities into the 6 days we had.... More 

Was this review helpful? Yes 1
Columbia
Top Contributor
53 reviews 53 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well our second time staying at this hotel. First was good, this time not son good. Anyway room had ants int he bed and on dresser so we asked to switch and there was not any rooms available till the next day. They offered a credit but we had to stay on the sofa and chairs sleeping not very good.... More 

Was this review helpful? Yes 3
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(31)
  • Pool area(22)
  • Free shuttle(15)
  • Duval street(14)
  • Smathers beach(11)
  • Hot tub(9)
  • CUSTOMER SERVICE(4)
  • Rooms are spacious(4)
  • Old town(4)
  • Great Place(3)

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 180
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

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