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Sheraton Suites Key West

3.5 of 5 2001 South Roosevelt Boulevard, Key West, FL 33040
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#26 of 41 Hotels in Key West
1,389 Reviews 4 of 5 stars
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Sheraton Suites Key West
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Sheraton Suites Key West
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1,389 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Carolyn Thomson, bartender at the pool rocks. We got to hang with her for 3 days and had a blast. Hotel great. But Carolyn made it awesome. Great vacation in Key West. Carolyn knows how to have with her guests and give outstanding and totally fun service.

Was this review helpful? Yes
Top Contributor
89 reviews 89 reviews
10 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is not the ideal hotel if yo want to be handy for Duvall Street etc. The hotel itself is OK although we really think some upgrades are necessary both in the rooms and in the outside pool area. The pool really needs to be drained and scrubbed as it has a yellow tinge to it and the water in... More

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atlanta
Top Contributor
50 reviews 50 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice suite room was big clean quiet and right across the street from beach .had issue with 1st room they moved me right away .would stay again was in town for a wedding . Room was cleaned good by housekeeping

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Columbus, OH
Contributor
18 reviews 18 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I always read many reviews of hotels before I book, and in most cases, it's agonizing to weigh the good reviews against the bad ones. There are always bad ones. And then when I get back, in most cases, I wonder what it takes to please some people. The Sheraton Suites Key West is a wonderful property. My wife and... More

Was this review helpful? Yes 1
Letchworth UK
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Sheraton Suites for 3 nights early September .Hotel is low rise and spread over a large area .We stayed in a one bedroom suite on the first floor with balcony overlooking the pool .Rooms were a good size and comfortable ,few stairs to pull luggage up , but assistance was available if required .Pool is lovely with... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Wife and i stayed at sheridan key west sept last year. Hotel was very nice. Rooms were huge! Separate living room area with huge bathroom and king size bed. Very modern rooms. Pool area was great. Not very busy. Bar on site too. Smathers beach across the street was awful. Spend three dollars and go to the state park on... More

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WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Orlando, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The room, grounds, pool and location were fine. Hotel was across the street (not a busy one when we visited in August) from Smathers Beach (equally vacant) and not even a 5 minute walk to the airport, where we took a seaplane (Key West Seaplane Adventures) to the Dry Tortugas (beyond fantastic!) The down side was the staff. We didn't... More

Was this review helpful? Yes 2
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I booked for Labor day weekend 2014 and had an absolutely wonderful time! My wife and I have been coming to Key West for 5 years now and every year we choose the Sheraton. The rooms are comfy and large and the location is wonderful. You are right in the middle of the island on the Atlantic... More

Was this review helpful? Yes 1
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Miami, Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We celebrated our Silver 25th Anniversary Vow Renewal ceremony and reception at the Sheraton. The staff and their vendors went above and beyond our expectations. Thank you, Brandon, Manager of the Coral Crab Cafe and the staff catering the reception. The staff was very attentive. The service and the food was extremely delicious. We were very happy and our guests... More

Was this review helpful? Yes
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for the great review and congratulations on your recent wedding! We are delighted to be a part of your special day and will make sure to pass along the good reviews. It's great to hear that you enjoyed your stay and we look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing... More

Stratford, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second time at this hotel and we will definitely have a third. We like it because it's across the street from the beach and there is a very convenient shuttle service to Duval. The hotel has excellent amenities in the room such as extra large bathroom space including magnifying mirror, iron, closets, oversized shower and separate toilet... More

Was this review helpful? Yes 1
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(31)
  • Pool area(22)
  • Free shuttle(15)
  • Duval street(14)
  • Smathers beach(11)
  • Hot tub(9)
  • CUSTOMER SERVICE(4)
  • Rooms are spacious(4)
  • Old town(4)
  • Friendly and helpful(3)

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

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