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Sheraton Suites Key West

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2001 South Roosevelt Boulevard, Key West, FL 33040
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5th Night Free & Credit
Best prices for: 1 room 1 guest
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Sheraton Suites Key West
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Sheraton Suites Key West
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1,628 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Basking Ridge, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Great location across from beach. Greeted with natual water drink. Clean spacious room. Very cordial and feindly staff. Bar pool area is clean and waitress was very friendly. Will stay again..bikes are available for getting around and free shuttle service to downtown every half hour.

Was this review helpful? Yes 2
New Jersey, United States
Senior Contributor
21 reviews 21 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had my wedding here in March and can't wait to go back! The Sheraton staff made us feel so welcomed before we even stepped foot in the lobby by picking us up from the airport. The lobby is gorgeous and you are always greeted by a smile! The rooms are all so spacious. We had a lot of family... More 

Was this review helpful? Yes 1
Miami, Florida
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Staff is great! Any reasonable request granted or inconvenience taken care of. Located right across from the beach. Free parking (miracle in Key West). But rooms/Facilities are in need of upgrades. I was also surprised to find many of the staff not Americans(2 from Ukraine, etc). What's up with that Starwood/Sheraton?

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Pottstown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Key West Sheraton Suites for 5 days in early May. The room was gorgeous and the beds were very comfortable. Contrary to what we were told, there were no views of the ocean and the kitchenette consisted of a sink and a microwave. The pool was rather small and kids were everywhere, but it was very... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location. Across the street from the beach. They have an Amazing pool and spa. Enjoyed being away from the craziness/noise of the bars which are still easily accessible with their shuttle service. Was nice to come back to a quiet place at the end of the evening. Grounds are beautiful. Enjoyed sitting in the shade of the courtyard.

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

- across the street from Smather's Beach - large modern suites in great shape - plenty of green space in the hotel area - good for families or travelers with pets - free shuttles into downtown Key West every half hour or so most times - bicycle and moped rentals available directly at hotel - free parking (not very common... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Looks nice from the outside and does provide a lot of room for your money, but very worn and the staff is less than accommodating. They seemed to be doing us a favor in bringing us towels. They told us we could come get them. For what you pay, you don't get the service you would expect.

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WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. All reviews are passed along to the staff for training and improvement purposes. We hope to welcome you back to our hotel very soon! Sincerely, Lourdes Torbisco Marketing Director More 

Fort Madison, Iowa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Our stay there was good. We had no big problems at all. We tried the hotel restaurant for breakfast. It was good but expensive. We appreciated the hotels shuttle service. We used it a lot. We also enjoyed the concierge desk that helped us book our tours.

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WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed at Sheraton Key West for 2 nights ., It was wonderful ., very quiet , tranquil and I get Calmness here ., The hotel provided Bikes to rent and shuttle bus to go Down Town Key West .., The Pool Area was great with nice special amenities ., The Food and beverage was delicious and The Room was... More 

Was this review helpful? Yes 1
WestinKW, Manager at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

My family and I stopped in the week before memorial day weekend (to avoid the busy weekend to come) for a few days. The room was great and we managed to get a water view, but the staffing and service severely tainted our experience. For starters, we ordered breakfast for 10:30 in the morning the night before and promptly put... More 

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