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Sheraton Suites Key West

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2001 South Roosevelt Boulevard, Key West, FL 33040
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Sheraton Suites Key West
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Sheraton Suites Key West
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1,586 reviews from our community

Traveler rating
    608
    625
    201
    81
    71
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516
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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  • All months
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    (436)
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    (420)
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    (305)
  • Dec-Feb only
    (425)
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2 reviews
3 of 5 stars Reviewed yesterday NEW

This was a great beach hotel. Right across the street is the beach and water. Great room. Great rooms. Great service. Stayed in April. Easy to book during that time. Shuttle to and from downtown is perfect. Never have to worry about parking. Will definitely stay there again!

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Pittsburgh, Pennsylvania
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Sheraton Suites April 13-18, 2015 which worked out well as spring break was over and school was still in session. A much quieter time to stay. Mostly adult couples staying on the property and throughout Key West. We arrived at the airport and called the hotel for their shuttle to pick us up. It came in... More 

Was this review helpful? Yes 1
Raynham, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Four of us just checked in here. Front desk tells us we didn't reserve the room type that we did. We show them the reservation and they say our booking company messed up. We call the booking company, they call the hotel and miraculously our correct reservation is found. They then tell us they had given our room to someone... More 

Was this review helpful? Yes 1
Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

Had an unusual circumstance occur with my reservation and called customer service. Spoke with Gayla and she when above-and-beyond to help us with our situation. She was extremely pleasant and professional, and presented us with a solution, which exceeded our expectations.

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Ponte Vedra Beach, Florida
1 review
4 of 5 stars Reviewed 1 week ago

I picked this hotel because of the location to my wedding site and this hotel didn't disappoint me. The room was nothing spectacular regarding bedding, televisions, bathroom etc. but the balcony was great and the room was large and clean (had a corner room). I really thought the staff was GREAT and friendly. The pool was also relaxing and clean.... More 

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at this hotel. We booked the king suite which was spacious, clean and modern. Location is great just off the Smathers beach. Staff was very friendly and greeted us. The refreshments offered in the lobby virgin mojito was delicious. We were a bit disappointed that we could not take part in the free shuttle since... More 

Was this review helpful? Yes 1
Belleville, New Jersey
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

myself and my friends jimmy and joe took a few days to relax here jimmy has a lot of air time with the airlines the people were nice helpful anything you would like to do gut go to the front desk breakfast is off the hook great the pool is nice too this place is walking distance to duval you... More 

Was this review helpful? Yes 1
Roswell, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Just left Marriott Key West Beach side after 4 blissful days. This property can't hold a candle to the Marriott. The front desk staff is rude and pretentious. We were celebrating our 25th wedding anniversary and I expected some sort of acknowledgement nothing was ever mentioned. We were put in a smaller well worn room with paint chipping and door... More 

Was this review helpful? Yes 3
Colorado Springs, Colorado
Top Contributor
82 reviews 82 reviews
22 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

We had beautiful suite and great experience. Staff very friendly and they were very positive with SPG preferred guest amenities. Pool area nice and right across from sunset beach with easy access. Free shuttle service to downtown was great to avoid the parking mess and costs.

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Lewes, Delaware
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Extra large bathroom with lots of storage area - couldn't be a better layout for me and my two teenage daughters. Living area was also large with fridge and microwave. Everything clean and modern. No worn out furniture or fixtures; felt recently renovated. Breakfast buffet is available and is decent, although expensive at $19/person, $8 12U. Directly across the street... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very nice(26)
  • Pool area(22)
  • Free shuttle(12)
  • Duval street(10)
  • Smathers beach(9)
  • Hot tub(6)
  • Would definitely stay(3)
  • Hotel restaurant(3)
  • Old town(3)
  • CUSTOMER SERVICE(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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ADA King Room (45)
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Beach (10)
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Beach View Standard Room (42)
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Courtyard Double Room (37)
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The Hotel (19)

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