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All 40 Key West hotels

Pier House Resort and Spa

4.0 of 5 Resort   |   1 Duval St, Key West, FL 33040
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Ranked #9 of 40 hotels in Key West
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Kimm W Melbourne
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1,059 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

Our 4th time staying here.,we have stayed in the Lanai Room before,this time we moved to the Harbor Suite on the water..has to be one of the best rooms in Key West. large balcony,very private,..big rooms...great view of the Sunset and all the different boats go right by the room..very cool..your right at Mallory Square...really everything is just a short... More

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Shepherd, Michigan
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

My hubs & I have birthdays just days apart, with this being my 40th (can't even fathom *that*) & his 39th we wanted to go somewhere special but not somewhere we could just go for a weekend (like Vegas). Hubs booked a 4nt stay in a king nonview room. Beautiful. Absolutley beautiful. The Palm trees & other tropical foliage were... More

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Bagshot, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Well where do I start with this hotel... We had a long journey from Miami down to the keys and we came across the pier house hotel...!! WOW is all I can say! This hotel is simply stunning, everything about it we fell in love with and it couldn't be closer to sunset pier! We loved it so much that... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for your nice comments and I am glad that you are making the Pier House your resort of choice in Key West. I am happy that you were able to take advantage of all of its great amenities. Please call us as we would love to help you plan your honeymoon. See you soon. Regards, Joe Dantoni More

Mission Viejo, California
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Pier House hotel is a very nice hotel in Key West. It's best claim is it's location at #1 Duval Street, which is the perfect starting point right on the water for us tourists. It also allows you immediate access to all of Duval street, which is the main tourist street. The hotel staff was very professional and very... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa. I was a little confused when you said that we do not accept AAA or governement rates. We always accept AAA rates and accept government rates at different times during the year. Please call me so that we can discuss. I will have my engineering team look into your... More

Finksburg, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just returned from a 3 day stay at the Pier House. If you're looking for a beautiful, well maintained resort with excellent service and food quality, and perfect location, then this is the place! The staff is friendly, hard working, and courteous. We were greeted by Oleg, who gave us a mini tour of the resort... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for the review and I will be sharing your coments with the team members. I would encourage you to visit our spa on your next visit as it was ranked #12 by Conde Nast Travel. It is the only full service spa on the island. i look forward to seeing you soon. Regards, Joe Dantoni More

Vienna, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is very nice and in the middle of everything. I stayed from March 30 - Apr. 3 and had a great time. The staff was great and were always helpful, no matter what it was that you needed. I stayed in one of the lanai rooms with a patio and it was a good sized room. The 3rd... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am glad that we met your expectations. I look forward to seeing you soon and to see some of the new enhancements we have at the resort. Regards, Joe Dantoni More

Paramus
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here after staying at Southermost two years ago and decided that we would stay here again if we return to Key West. The property is bigger than it looks. There was more than enough parking for our rental vehicle. The hotel staff was courteous and for the first time in all my life that I've... More

Was this review helpful? Yes 5
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for the great review and for staying at the Pier House Resort and Spa. I am happy that we were able to make your stay memorable and meet your expectations. On your next visit please try our restaurant for dinner as it has a great variety of entrees with a very talented new chef. Chef Norman Van Aken... More

Seattle, Washington
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We were back in KW in March, and spent several nights the Pier House. We had a harborview room, and our college-student son (who traveled with us) stayed in a second-floor lanai room. We've stayed at PH several times over the years, and this was our second visit in the past year (the previous one was in October, 2013). With... More

Was this review helpful? Yes 2
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for the nice comments and I am glad that you have made the Pier House Resort and Spa your hotel of choice. On your next visit please visit our spa as we have some of the most talented therapist in Key West. Visit out website for the full selection of treatments. Regards, Joe Dantoni More

Baltimore
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My very first time to Key West and I can see why people don't leave. The resort had a lot of great features. A private beach, restaurant, bar, pool, and hot tub. Walking distance to everything. The staff was inconsistent. Front desk was either totally on or didn't know anything and did not offer to help. The restaurant recommendations were... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for taking the time to fill out a survey. I am glad that you enjoyed your time at the Pier House and I apologize for the service concerns at the front desk. I wish I had more information but I will speak with the manager on amenity request. I look forward to seeing you soon. Regards, Joe Dantoni More

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

My first trip to Key West was two months ago and I fell in love with the island. I've been back a few times now and absolutely love this resort. It's perfectly situated at the end of Duvall, so you don't need a rental to get around. Plenty of thing to do inside the resort. Easy access to the best... More

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for the nice comments and I am glad that you have made the Pier House Resort and Spa your hotel of choice. On your next visit please visit our spa as we have some of the most talented therapist in Key West. Visit out website for the full selection of treatments. Regards, Joe Dantoni More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(33)
  • Very nice(24)
  • Mallory square(17)
  • Duval street(13)
  • Pool area(3)

Additional Information about Pier House Resort and Spa

Address: 1 Duval St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Key West
#3 Luxury Hotel in Key West
#3 Top resorts Hotel in Key West
#13 Romantic Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pier House Resort and Spa 4*
Official Description (provided by the hotel):
Perhaps nothing is more "Key West" than the Pier House Resort and Caribbean Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 
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Also Known As:
Pier House Hotel Key West
Pier House Hotel
Pier Hotel Key West
Pier House Key West
Pier House Key West Florida
Pier Resort
Pier Key West
Pier House Key West Fl

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