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All 41 Key West hotels

Pier House Resort and Spa

4.0 of 5 Resort   |   1 Duval St, Key West, FL 33040
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Pier House Resort and Spa
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86%
Ranked #9 of 41 Hotels in Key West
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Aimee C
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1,215 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our 1st time to Key West & Pier House definitely made the experience even better:) Gorgeous private beach, very nice & luxurious room & the staff were especially nice & attentive. Will absolutely be back!! Best time to visit is Sept not too busy at all

Was this review helpful? Yes 1
Exeter, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our first time in the USA. We're currently staying at the Pier House on a room-only basis- just 3 nights costing a total of around $700 inc tax. For us this is very expensive but was chosen as the highlight of our trip because it is central and has a little private beach. On arrival we were told we were... More

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This was my first time in Key West, so I did lots of research on what hotel to stay at so After reading lots of reviews and seeing a lot of other options I chose Pier House Resort. I loved this hotel!!! And our private beach was the only beach with no sea weed (I think they shoveled it off... More

Was this review helpful? Yes 1
Roskilde Municipality, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I had 2 nights here! I turned 40 the day we arrived and the staff was aware I was therefore given a bottle of Champagne which could be ordered from the room service.Vi enjoyed the room, the "beach", and the perfect service from all the staff:-) The Key West was not just us, we were expecting something... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am glad that you enjoyed your birthday at the resort. On your next visit please call our in house reservations team to assist you with your reservation. They will make sure that you have the right room for your budget. We have many room types to select... More

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I stay here every time I come to Key West. You just can't beat it. It makes no sense to stay in a cheaper hotel further away, You will end up spending the same amount with parking... Ugh, what a hassle! Spend the extra money and enjoy more of your vacation time. This is a very clean, classy & private... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Sandy thank you so much for your kind words and I will share with the team. I am glad that you have made the Pier House your home away from home. We all look forward to seeing you soon. Regards, Joe Dantoni More

Weston, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The property is very nice and it is very well situated in the heart of the Key West action. the rooms are spacious and well priced. The only thing I did not like, but it didn't affect me this trip was that the windows could use some better drapes or black out. If you wish to sleep in late, you... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Julio thank you for staying at the Pier House Resort and Spa and I am glad that you and your group enjoyed your time at the resort. I hope you took some time to visit our newly renovated spa as it is the only full service spa in Key West. I hope to see you soon. Regards, Joe Dantoni More

South Korea
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After almost 8 months of planning, my new husband and I were finally married at the Pier House this past Monday. I chose this hotel after contacting a few of the hotels on the island that owned beachfront property, and according to the pics, Pier House had the best. (The deal was sealed when I found out this was the... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for selecting the Pier House Resort and Spa for your special day. I hope in future years you return to celebrate future anniversaries as many of our previous brides do. I will discuss your concerns with my catering manager and I apologize that things were not handles more effeciently. My team takes great pride in servicing our guest... More

Cameron
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Awesome hotel! Great sunrises and sunsets! All the staff was tremendous! We never had to open a door and if we asked for anything, we were given it immediately. Our room was very clean. This hotel is right on the beach and close to most everything. I would definitely recommend it to everyone!

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Karen thank you for stay at the Pier House Resort and Spa and I am glad you enjoyed your time at the resort. On your next visit please try our newly renovated restaurant "One Duval" as it has an upscale offering with a great selection of Key West favorites. I look forward to seeing you soon. Regards, Joe Dantoni More

Oakland, Michigan
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights. The garden was beautifully maintained. The room was somewhat outdated and some creatures with lots of legs tried to share the room with us. It is sitting next to the Hyatt. We stayed at both hotels and loved both of them equally, slightl edged to H though. Very convenienty located as it is just steps... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for your feedback and I am glad you enjoyed your time at the Pier House. On your next visit, please call our in house reservations team as they can review many of the different room types so that you can book the right room for you. I look forward to seeing you soon in Key West. Regards, Joe... More

Mandeville, Louisiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first trip to Key West. We loved it!!! The Pier House was great. The location is perfect!!! Walking distance to most places. We rented a scooter twice from the scooter rental place at the Hyatt. That was fun!! We ate breakfast at the hotel and it was pretty good. The food at the beach/pool bar was also... More

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Nicole thank you for your feedback and I am glad that you enjoyed your first visit to Key West at the Pier House. We do have a concierge service but I am concerned that some of the staff could not assist you with some attractions. The staff is trained to assist all guest with local attractions and activities. I hope... More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(33)
  • Very nice(24)
  • Mallory square(17)
  • Duval street(13)
  • Pool area(3)

Additional Information about Pier House Resort and Spa

Address: 1 Duval St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pier House Resort and Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Travelocity, Hotels.com, Priceline, Odigeo and Venere so you can book your Pier House Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West

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