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Pier House Resort and Spa

4.0 of 5 1 Duval St, Key West, FL 33040
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Certificate of Excellence 2014
Pier House Resort and Spa
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Pier House Resort and Spa
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1,248 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This resort was referred to us by a friend, and she did not steer us wrong. The facilities were immaculate, the bedding very comfortable, and the accommodations spacious. The beach area is a bit small, but there aren't many other resorts offering larger areas. And the beach offered wonderful and friendly cabana boys and bar service. They offer both and... More

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Pier House for 4 nights as part of our honeymoon. We fell in love with Key West and the hotel could not have been better located, right at the end of Duval Street but still secluded with it's lush green grounds. Our room request was honoured and we were given a free bottle of bubbly to... More

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Trenton, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Unbelievable stay! Staff is fantastic! Property is beautiful! We stayed in Dockside Suite 805 from October 11-16. Wonderful room with a great view. This room is located on the hotel side of the property so part of the room faces towards the beach area and the other towards the ocean. Morning sunshine and evening shade. Absolutely PERFECT! The room was... More

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Roanoke, Virginia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pier House was a perfect choice for our trip to Key West. We had a group of 13 travel together for a wedding and made a four night stay out of it. We were so happy with every aspect of our stay. The staff was very friendly and helpful and the location couldn't have been better for us. We were... More

Was this review helpful? Yes 1
Lebanon, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Pier House has fantastic staff, excellent location (walking distance to all of the best Key West spots). There is a great restaurant. The pool is very nice and the staff keeps your drinks filled! There is also a small private beach with staff to bring you beach chairs, towels, drinks and food. I would highly recommend the Pier House.

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for your review and I am glad that you enjoyed your time at the Pier House Resort and Spa. As you mentioned we have great service and amenities and on your next visit don't forget to get a treatment at our spa. It is the only full service spa in Key West. Best Regards, Joe Dantoni More

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Our first time in Key West and the Pier House really exceeded all of our expectations with no surprises or disappointments in any category. The room and setting were great and the staff were all very friendly and efficient. The location was absolutely perfect, near the action but a enough solitude for relaxing. The pool and beach were really nice.... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Nick thank you for your review and for staying at the Pier House. As you experienced I have a great staff that will take care of your needs. On your next visit, please call our in house reservations team to assist you with your next booking. I look forward to seeing you soon. Regards, Joe Dantoni More

United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here for 2 nights in august 2014 in a Ocean View Suite , 2 adults and 2 teenagers , The hotel is in a great location , upon arrival the car park is huge and parking was easy , check in was swift and easy and our room was great and spotless clean , a great balcony ,Very... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

I am happy we met all of your expectations during your stay. The Pier House has a variety of rooms at different price points so that all can enjoy. There are rooms on the water, or stay at the spa building that has the largest rooms at the resort. Call the in house reservations team to help you with your... More

Middletown
Top Contributor
57 reviews 57 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

It was the second time we stayed there and have recommended to 3 other friends who all had great experiences. Obviously the location is convenient to all the bars, restaurants and Mallory Square. The entire staff was friendly and helpful whenever we needed anything whether it be an umbrella, reservations or extra towels. The food was good and view when... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Rex welcome back and I am glad we met your expectations. Thank you for referring your friends and as you know they will be well taken care of. Please let your wife know that the spa has been renovated and it is better than ever. We added a relaxation room to give our guest a place to unwind before and... More

Oroville, Washington
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The very best hotel on our 12 day vacation! (This includes a cruise!) Beats all for quality/desire to stay longer! It costs more than a Holiday Inn, but you get what you pay for in this case. We would LOVE to be able to stay here regularly … the memory of the peaceful grounds and beautiful little beach remain with... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

I am glad that we made your vacation special and thank you for staying at the Pier House Resort and Spa. As you mentioned there are many amenities and I hope to see you soon at the resort. Regards, Joe Dantoni More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Overall an excellent experience. Love the pool grounds with tree line. Nice and cute turtle pond. Nice and smiley staff. I liked our first floor walk out. Also the choice of private beach was great! Great location.

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

I am glad that you enjoyed our great location, great room and friendly staff. We have also added to our amenities as we have a shuttle that travels up and down Duval Street at no charge to our guest. It is not a taxi service but it will drop you off at locations along Duval Street. The shuttle will also... More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(33)
  • Very nice(24)
  • Mallory square(17)
  • Duval street(13)
  • Pool area(3)

Additional Information about Pier House Resort and Spa

Address: 1 Duval St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Pier House Resort and Spa 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West

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