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Pier House Resort and Spa

Certificate of Excellence
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1 Duval St, Key West, FL 33040
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Pier House Resort and Spa
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Pier House Resort and Spa
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1,478 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Top Contributor
58 reviews 58 reviews
5 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed yesterday NEW

A friend and I spent a week in Key West this past May at the Pier House. While we always stay here it has become better under the new management. As always the location at 1 Duval Street cannot be beat. Immediately to the west just off the property and across Duval Street is the Tiki bar and sunset pier... More 

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West Branch, Michigan
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed at Ocean Key twice now and loved it, I tried Pier House by recommendation from some girl at a bar (must have been drunk) I was not impressed at all! We had a spa room, no place to look out and have a nice cup of coffee in the morning! I booked through HOT Wire and I think... More 

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Indianapolis, Indiana
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Pier House is in a prime location within walking distance to the heart of Key West. Our room overlooked the private beach, we had a very large balcony and could watch the sunset every night but part of our balcony was not private, we could look over or up or down onto others balconies. We never felt this was... More 

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Goshen, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Staying in Key West there is only one place I stay Pier House. You feel like your someone special the way the staff treats you. My deluxe suite with ocean view was awesome. Location is key in Key West and this hotel is right on Duval street. I can't wait to visit there again.

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Philadelphia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location! Everything you need right on property but still just steps away from all the action. Beautiful beach and pool! Service is a little slow upon arrival and rooms are never ready early so plan to catch some rays or have drinks at a local bar if you arrive before 4.

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New Albany, Indiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed there with our family and friends and we had the best experience . This hotel staff made me think of the staff at a Disney property. "It's all about the Guest". Top notch resort and staff.. Our friends that stayed else where and hung out with us at the Pier House said they would definitely stay here next... More 

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Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Every year my family and I travel to Key West - its a tradition that has gone on for over 25 years. We have settled in to Christmas week at the Pier House - and I hate to give it a good review - because I don't want it to be sold out when I make my reservations! The front... More 

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My fiancé and I just came back from a week at the Pier House. The grounds and ocean-view room were amazing... the restaurant and bar were relaxing and the beach area was just big enough for everyone to enjoy. The hotel staff were very attentive, though I must say that the housekeeping staff could have been a bit more friendly.... More 

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Hamilton, Bermuda
Contributor
20 reviews 20 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were unsure initially which end of Duval Street was the more lively but opted for this hotel. Fortunately for us this was an excellent location, there is so much going on at the northern end of Duval St where this hotel is located. The hotel has a scooter rental shop at the entrance of the property, is opposite a... More 

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Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This was our first time staying at this lovely resort. The location is unbeatable. A short (and I do mean short) walk to Mallory square, the action of Duval, and several nice restaurants. The beach is nice, but tiny. The bar on the beach is wonderful and the staff attentive. The grounds are lovely. The rooms are adequate. Front desk... More 

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