We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pier House Resort and Spa

#10 of 45 Hotels in Key West
Certificate of Excellence
Hotel website
1 Duval St, Key West, FL 33040
Special Offer
50% OFF 3RD NIGHT
3 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Pier House Resort and Spa
View Map
Add Photo Write a Review

1,641 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,032
    379
    118
    57
    55
See reviews for
273
904
25
22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (489)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1641)
  • Mar-May only
    (432)
  • Jun-Aug only
    (524)
  • Sep-Nov only
    (344)
  • Dec-Feb only
    (341)
All months
Rockland, Massachusetts
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

great location to everything....great service especially at check in and shuttle. room was spacious but floor needs some work....(buckled prego floor) thought it was alittle expensive but I guess you pay for the location. If I were to go back I would check into their bed & breakfast at the "far" end on the street. need 6 month in advance... More 

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Cynthia thank you for staying at the Pier House and I am glad you enjoyed your stay. On your next visit, please call our in house reservations team to assist you with your booking. We have many options and they will ensure that you receive the best rate for your room. I look forward to your next visit. Regards, Joe... More 

Fremont, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our experience staying here is simply amazing. The staff are very friendly and had a smile on their face all the time. We reached hotel a bit earlier than check-in time our suite is not yet ready but they offered us options to take care of our luggage in the mean time and they told us we can even use... More 

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Naren thank you for your review and I am glad we exceeded your expectations during your stay. The team prides itself on customer service and is ranked within the top 25% for Independent Hotels. I look forward to seeing you soon. Regards, Joe Dantoni More 

Astoria, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Our room was beautiful. But you don't go on vacation to stay in the room. The "beach" was a patch of sand wedged between two building with a roped-off area of water. The pool was nothing special. It's not worth the money.

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Margaret thank you for your review. As mentioned, almost all of our guest enjoy our beach and pool. I would be more than happy to assist you with other options in Key West. Regards, Joe Dantoni More 

Palm Beach Gardens, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My room was very nice, clean, and comfortable inside. Not a nice view though. No matter because my sister had a dockside suite for her returning milestone bday where we had a champagne toast watching the sunset cruises that seemed to be celebrating with us. My spinach and goat cheese salad was delicious at one duval and the service and... More 

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for selecting the Pier House Resort and Spa to celebrate your sisters birthday. I am glad you enjoyed your dinning experience at One Duval and I look forward to seeing you soon. Regards, Joe Dantoni More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just got home yesterday for a stay for my birthday. We had the BEST time. Staff is incredible and so friendly. Mary and Dave at the beach bar make you feel like you have been there for years, very personable. Erwin with the beach staff was very kind and helpful too! All the guests were friendly... More 

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Sheri thank you for your review of the Pier House Resort and Spa and I am glad you have made the Pier House your preferred resort in Key West. As you mentioned, what seperates the Pier House from many other resorts is the staff. I look forward to seeing you soon. Regards, Joe Dantoni More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Called the hotel this evening after I had found an interesting rate on their website for a Junior Spa Suite. I indicated on the phone that I plan to book for late September for my wife, me and our 19 months old boy and asked whether it was possible to place a "cot" in the Suite. I was told that... More 

Was this review helpful? Yes 2
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for your review. Please call me directly so that I can discuss your stay to find out who you were booking this through. None of what was said is correct. I look forward to speaking to you. Rgards, Joe Dantoni More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our room was nicely put together, very clean and comfortable. The rain-style shower head and large shower stall with plenty of hot water was a plus. The best part, the corner balcony on our Dockside Suite facing West, offered us incredible Sunsets, and a complete view of the all the marine activity taking place. The only downside was the mediocre... More 

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

ALbert thank you for staying at the Pier House Resort and Spa and I am glad your enjoyed your time. I hope on your next visit you try our new restaurant, One Duval. I look forward to seeing you soon. Regards, Joe Dantoni More 

Virginia
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 8-16 Sunday, the room was great with a view of the ocean, beach was small but right next to the bar, pool, and restaurant. Can't be the walk out location to Duval and Mallory Square. Great music venue at Hogsbreath, walked home not sober.

Was this review helpful? Yes
Joe D, General Manager at Pier House Resort and Spa, responded to this review

I am gald you enjoyed your one night stay at the Pier House. The location is one of the best in Key West as you are walking distance to everything but can come back to the tranquility of the Pier House. I look forward to seeing you soon. Regards, Joe Dantoni More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Pier House Resort and Spa is the best stay in Key West. It's location on Duval St. allows you to experience the heart of Key West within walking distance. The private beach was absolutely wonderful as well as the pool. The beach service was great as the waiters came every 10-15 minutes to ask if we wanted any drinks... More 

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Amy thank you for your review and I am glad you enjoyed your time at the Pier House Resort and Spa. Thank you for your business and the team and I look forward to seeing you soon. Regards, Joe Dantoni More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay here and as before I was happy with the experience. It's a charming Hotel at the foot of Duval Street, steps away from everything. The staff, rooms and service are top notch. If you want a great Key West experience, this is the place! Parking available right outside the Hotel, nice pool and small but... More 

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Chuck the team and I at the Pier House appreciate your partnership and I am glad that you have made the Pier House Resort and Spa your new vacation destination. Thank you for your review and I look forward to seeing you soon. Regards, Joe Dantoni More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,072 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (837)
Viewed
Room/suite (161)
Viewed
View from room (108)
Viewed
Bathroom (19)
Viewed
Pool/beach area (137)
Viewed
Hotel & grounds (150)
Viewed
Dining (48)
Viewed
Family/play areas (2)
Viewed
1:49
Videos (7)
Viewed
Other (205)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (187)
Viewed
Amenities (12)
Viewed
Beach (22)
Viewed
Pool (27)
Viewed
Restaurants and Bars (21)
Viewed
Standard King Room (58)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (20)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Key West hotels
1.1 mi away
Southernmost on the Beach
2.1 mi away
Parrot Key Hotel and Resort
1.4 mi away
Casa Marina, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices
3.5 mi away
Key West Marriott Beachside Hotel
0.8 mi away
Almond Tree Inn
Almond Tree Inn
#2 of 45 in Key West
5.0 of 5 stars 1,122 reviews
0.0 mi away
Ocean Key Resort & Spa, A Noble House Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay