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All 40 Key West hotels

Pier House Resort and Spa

4.0 of 5 Resort   |   1 Duval St, Key West, FL 33040
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Ranked #9 of 40 hotels in Key West
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
MH1955 Seymour, Connecticut
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1,065 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seymour, Connecticut
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

One of Key West's finest hotels (if not actually THE best, IMO). Be forewarned - this is NOT a 'cheap' hotel in any way. Expect to pay over $250 a night even in the low season, but if you are looking for a real luxury, 'treat you like million bucks' experience, then The Pier House is for you and you... More

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Olney, Maryland
1 review
3 of 5 stars Reviewed 4 days ago NEW

we just came back from a stay at the Pier House. Overall it was a very good experience. However, if you like working out every day, you will be very disappointed in the workout room. It is basically a stair climber, an old treadmill, some weight equipment and a set of old dumbbells in a very small room. Not at... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am gald you enjoyed your time with the exception of the fitness room. I agree with you and wanted to let you know that the fitness room is being remolded at the end of May with the state of the art equipment. I look forward to seeing... More

Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Can’t beat the location! The hotel over all is pretty well maintained, the beach is really small but still enjoyable. The staff was great in hooking me up with bike rental, direction and everything I needed during my stay. Will stay there again.

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am glad that you enjoyed your stay. On your next visit please try our spa as it is rated #12 by Conde Naste. We have a great team of therapist and are some of the most talented on the island. I hope to see you soon. Regards,... More

Sheboygan Falls, Wisconsin
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW

This is the place to stay in Key West. Right on Duval street, it is where all the action is. Add to that a beautiful view of the gulf, a nice pool, access to swim in the ocean, outdoor restaurant, great staff and you have it all. We had a second floor room overlooking a small pond with turtles -... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for your nice review and I am glad that you took advantage of many of its great amenities. I hope you enjoyed the live music on the beach everday and please do not forget to visit our restaurant, Harbour View Cafe. Enoy all of your meals viewing the Gulf of Mexico from our main deck. I look forward... More

Vienna VA
Top Contributor
108 reviews 108 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed a half dozen times at the Casa Marina in KW -- and on this family vacation (first trip with our teenage kids) we decided to try a different hotel. Great decision! The Pier House surpassed Casa Marina in the quality and spaciousness of the rooms, the location, price to quality, quality of beach. We stayed in Room 803... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am glad that you made the Pier House your resort of choice in Key West. I agree with you regarding the fitness center. The fitness room will be going under complete renovation at the end of May. There will be all new state of the art cardio... More

Melbourne
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our 4th time staying here.,we have stayed in the Lanai Room before,this time we moved to the Harbor Suite on the water..has to be one of the best rooms in Key West. large balcony,very private,..big rooms...great view of the Sunset and all the different boats go right by the room..very cool..your right at Mallory Square...really everything is just a short... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and thank you for the nice comments. I will share them with my team. I agree that we have the best resort in Key West with a location that can not be beat. I look forward to seeing you soon. Regards, Joe Dantoni More

Shepherd, Michigan
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My hubs & I have birthdays just days apart, with this being my 40th (can't even fathom *that*) & his 39th we wanted to go somewhere special but not somewhere we could just go for a weekend (like Vegas). Hubs booked a 4nt stay in a king nonview room. Beautiful. Absolutley beautiful. The Palm trees & other tropical foliage were... More

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Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for selecting the Pier House and I am glad that we met your expectations. As you have experienced, we have the best location and amenitites in Key West. There isn't a reason to leave the resort but you also have the night life right outside the front doors. You can go to Duval St. and enjoy the evening... More

Bagshot, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well where do I start with this hotel... We had a long journey from Miami down to the keys and we came across the pier house hotel...!! WOW is all I can say! This hotel is simply stunning, everything about it we fell in love with and it couldn't be closer to sunset pier! We loved it so much that... More

Was this review helpful? Yes 2
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for your nice comments and I am glad that you are making the Pier House your resort of choice in Key West. I am happy that you were able to take advantage of all of its great amenities. Please call us as we would love to help you plan your honeymoon. See you soon. Regards, Joe Dantoni More

Mission Viejo, California
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Pier House hotel is a very nice hotel in Key West. It's best claim is it's location at #1 Duval Street, which is the perfect starting point right on the water for us tourists. It also allows you immediate access to all of Duval street, which is the main tourist street. The hotel staff was very professional and very... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa. I was a little confused when you said that we do not accept AAA or governement rates. We always accept AAA rates and accept government rates at different times during the year. Please call me so that we can discuss. I will have my engineering team look into your... More

Finksburg, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I just returned from a 3 day stay at the Pier House. If you're looking for a beautiful, well maintained resort with excellent service and food quality, and perfect location, then this is the place! The staff is friendly, hard working, and courteous. We were greeted by Oleg, who gave us a mini tour of the resort... More

Was this review helpful? Yes 1
Joe D, General Manager at Pier House Resort and Spa, responded to this review

Thank you for the review and I will be sharing your coments with the team members. I would encourage you to visit our spa on your next visit as it was ranked #12 by Conde Nast Travel. It is the only full service spa on the island. i look forward to seeing you soon. Regards, Joe Dantoni More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(33)
  • Very nice(24)
  • Mallory square(17)
  • Duval street(13)
  • Pool area(3)

Additional Information about Pier House Resort and Spa

Address: 1 Duval St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Key West
#3 Top resorts Hotel in Key West
#3 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Pier House Resort and Spa 4*
Official Description (provided by the hotel):
Perhaps nothing is more "Key West" than the Pier House Resort and Caribbean Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 
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Also Known As:
Pier House Hotel Key West
Pier House Hotel
Pier Hotel Key West
Pier House Key West
Pier House Key West Florida
Pier Resort
Pier Key West
Pier House Key West Fl

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