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Pier House Resort & Spa

#11 of 47 Hotels in Key West
Certificate of Excellence
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1 Duval St, Key West, FL 33040
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Pier House Resort & Spa
Pier House Resort & Spa
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1,826 Reviews from our TripAdvisor Community

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Cincinnati, Ohio
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Pier House with some of my friends from school. The location was perfect and, despite being right in the heart of it all, the property was very peaceful. The rooms were well appointed and spacious. The pool area was fantastic. There was a Pier House bar/restaurant close to the pool and we wanted for nothing! Compared... More 

Helpful?
Thank BAC23
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband and I recently stayed at Pier House Resort and it was a wonderful choice. We had never been to Key West so wanted to stay at a property that was very walkable to all of the attractions. We stayed 2 nights and did not move our car once we arrived. It was right in the heart of tourist... More 

Helpful?
Thank Pam F
Gahanna, Ohio
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I'll start with the positives. The location on Duval Street is terrific and the Grounds are beautiful. Staff was friendly and nice however.... Negatives I did not get the 2 bedroom suite that I requested. I requested and was told that it was noted on my completely prepaid reservation that I wanted the suite that overlooked the Sunset Pier. We... More 

Helpful?
Thank CarmaRae
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I apologize that you did not receive the room you requested. We do take a request for a specific room and would like to hear more about what was discussed with the reservations team. Please call me directly to discuss your stay. I look forward to... More 

Columbia, South Carolina
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were there for a business conference this past weekend. The service was outstanding--Linda is the best when it comes to knowing what we wanted before we even asked for it. The dining areas and food were great! Though chilly, the Beach Bar and One Duval had gorgeous views and a cozy atmosphere. Even the breakfast in the conference center... More 

Helpful?
Thank LAC415
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Myself and my partner stayed here for 4 nights last week and it was quite simply heaven! The pool and beach areas are beautiful, the poolside food and drink service is fantastic, our spa junior suite was gorgeous, the whole property is faultless. This is the BEST hotel I have ever stayed in!

Helpful?
Thank Gavin B
Irmo, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Pier House is a must when visiting Key West. The resort is wonderful with a great staff and outstanding features. The rooms are will appointed and most comfortable. Les at the front door is a true ambassador and is always willing to help you. The Chart Room is a must. Mary at the pool/ beach bar did a fantastic... More 

Helpful?
Thank Bill R
Carmi, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The location of the resort gives you easy access to Duvall Street and you can catch the beautiful Key West sunsets from your room. I believe it is the only resort on the island with a beach as well. We will definitely be back!

Helpful?
Thank BeachLover1128
cape town
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had an amazing stay for my husbands birthday. We had larger family room with 2 bathrooms so we had space and privacy from our little son. The staff were friendly and the hotel amenitties were good. We enjoyed pool, hot tub and proximaty to Mallory square and Duval street.

Helpful?
Thank Legs4Walking
Southfield, Massachusetts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Couldn't ask for more accommodating staff. The rooms were clean with nice bedding. The facilities were for the most part good. The pool was small with limited sun seating. Loved the free transportation throughout Duval St Very good food and bars Nice fitness room Location is great. Easy access to everything available around Duval St Reservations weren't easy to make... More 

Helpful?
Thank Jessica W
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The Pier House is pricy compared to other places in Key West but it is worth the price. The room is clean and very nice. The location is perfect as every restaurant, bar, and activity in Key West is in walking distance. We drove our car in and didn't touch the keys until we left. They have their own private... More 

Helpful?
Thank Randy D
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