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Marriott Key Largo Bay Beach Resort

3.5 of 5 103800 Overseas Hwy, MM 103.8, Key Largo, FL 33037
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#6 of 17 Hotels in Key Largo
1,145 Reviews 4 of 5 stars
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Marriott Key Largo Bay Beach Resort
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Marriott Key Largo Bay Beach Resort
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1,145 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami Beach
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful. All rooms have a balcony with an ocean view & their own private beach. The staff was friendly and attentive. An added plus is that they do not charge for parking. The view from the hotel restaurant was breath taking.

Was this review helpful? Yes 1
Palm Beach Gardens, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We checked in early and were able to get a room with an island view on the first floor. However, the island view was of trees and a parking lot next to the elevator. When I asked if another room was available, I was told no - I would have to wait until one was made up after 4PM. We... More

Was this review helpful? Yes 1
Illinois
Contributor
16 reviews 16 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband & I stayed here from Sept 4th-11th. He is Marriott Elite status, so we used points for the stay. We were upgraded to a 2 bedroom suite without asking, so that was nice. The room had a balcony overlooking the pool & had a big kitchen, which was great. The bed & the couch were very comfortable. Since... More

Was this review helpful? Yes 1
Stuart, Florida, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This property is beautiful and has all you could want with a resort. It is on the water, has a pool and beach area. Has a restaurant and bar on site. My issue was how I was treated from the minute I walked in the door of the lobby. There were two ladies working and inquired if there was any... More

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Fort Myers, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice room with a great view. Some spots were dirty, like the curtains to patio and very dirty/dusty around fridge. The linens were clean though and the bed comfortable. The grounds were well kept with some great sunset views! The restaurant was fantastic too!

Was this review helpful? Yes 1
Jonesborough, Tennessee
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay at a lot of Marriott (Platinum Premier status). Most front desk people don't even know this status (they believe it is just Platinum-issue with Marriott Rewards Membership levels). Anyways as a top tier Marriott member you hope for a little bit of differential treatment. Sorry Key Largo, you flunked on this test trip. It was my 3rd visit... More

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KeyLargoMarriott, General Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Dear Sir, Please allow me to apologize for the issues regarding your most recent stay at the Key Largo Bay Marriott Beach Resort. i was embarrassed that you Platinum Premier status was not acknowledged and that you did not receive an upgrade as they were certainly available after the Labor Day weekend. Please contact me directly at the property as... More

Miami, Florida, USA
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel before and it WAS very nice. It appears that the staff has changed. Service was poor to ok. AC in our room had a leak from the vent and it leaked all night. We called the front desk to let them be aware and they sent a maitenance guy. No other rooms were available,... More

Was this review helpful? Yes 3
Ellicott City, Maryland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel was a great spot and all the amenities were perfect. However, they are incredibly sneaky with your room charges and withholding fees. I've traveled often and have stead in hundreds of hotels but I've never had this happen with any other chain or private hotel. I stayed at this hotel for three nights. Ob top of charging me... More

Was this review helpful? Yes 1
KeyLargoMarriott, General Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Pllease allow me to apologize for the issues with the authorization of incidental charges. Please understand that we only ask for authorization for incidental charges and do not charge your credit card. It is up to your banking institution as to how long they place a hold on your credit card and varies from bank to bank. I hope the... More

McKinney, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Touted as a top resort it may be for this area! Granted we arrived on Labor Day weekend the staff was over worked and under staffed, less than friendly desk clerks. The rooms were quaint but well worn had the feel of an upgraded motel 6 with access to rooms from the outside. Doors had no weather stripping so road... More

Was this review helpful? Yes 3
KeyLargoMarriott, General Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Please allow me to apologize for the disappointment your experienced during your recent stay at our resort. We are committed to providing our guests with a memorable experience and when we fail to deliver we too are let down with our failure. I hope the next time your travels bring you back to the Keys you will allow us an... More

New York City, New York
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were disappointed by the Marriott Beach Resort in Key Largo. The pictures online look fairly luxe and with the Marriott Resort name and the prices attached, we had certain expectation. They were not met. Not even close. Let me start by saying that the room was clean and the bed was comfortable. That is about all that I can... More

Was this review helpful? Yes 3
KeyLargoMarriott, General Manager at Marriott Key Largo Bay Beach Resort, responded to this review

I am sorry to hear of your disappointment with both your room and your stay. It is always our goal to insure our guests have a quality experience. I will share your comments with our team, inspect your room thoroughly and hope that you will allow us an opportunity to redeem ourselves with a return visit. Please call me if... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(18)
  • Pool area(16)
  • Gus Grille(10)
  • Dive shop(9)
  • Hot tub(7)

Additional Information about Marriott Key Largo Bay Beach Resort

Address: 103800 Overseas Hwy, MM 103.8, Key Largo, FL 33037
Location: United States > Florida > Florida Keys > Key Largo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Key Largo Bay Beach Resort 3.5*
Number of rooms: 153
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Also Known As:
Marriott Key Largo Bay Beach Hotel Key Largo
Key Largo Marriott

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Bay View Room - 2 (38)
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Deluxe Two-Bedroom Suite (71)
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