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Marriott Key Largo Bay Beach Resort

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103800 Overseas Hwy, MM 103.8, Key Largo, FL 33037
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Marriott Key Largo Bay Beach Resort
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Marriott Key Largo Bay Beach Resort
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Marriott Key Largo Bay Beach Resort
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1,309 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Connecticut
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived shortly after check-in to a warm greeting. Andrew and his staff have a firm understanding of good customer service--all of our dealings with staff were courteous and professional. The pool is clean and the cocktails served at the pool were reasonably priced. We enjoyed our room overlooking the bay. I arrived after a frustrating experience with Hertz rental... More 

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GSMKeyLargo, Guest Relations Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Thank you for taking the time to write a review on your recent stay with us. We are glad to hear that you had such a great time. Also, thank you for mentioning the service you recieved from several members of our team. We will be sure to share your feedback with them! We hope you will visit us again... More 

Dublin, Ireland
Top Contributor
90 reviews 90 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

As a Platinum Premier member I have always got excellent recognition and treatment until we visited Key Largo, the front office lady when we checked in was abrupt to the point of rudeness, we had to swipe our cc and initial that we would pay any fines as well as standard F&B, we got a single breakfast voucher for 2... More 

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were staying in Islamorada and a group of 10 of us decided to spend a night in Key West. I booked the Marriott Beach resort on points. The location is about 10-15 minutes from the "touristy" part of Key West. Far enough to be quiet but close enough where getting there was not too much of a hassle. The... More 

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Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As a gold elite Marriott customer, I was shocked at this property. It needs serious renovation. Breakfast was not included which is standard for gold elite. Bed in serious need of replacement. Silverware remained in hallway for 24+ hours (not ours). More positive - good location with small beach and water sports on property.

Was this review helpful? Yes 3
GSMKeyLargo, Guest Relations Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Thank you for your feedback. We truly appreciate your comments, both positive and negative. As a Gold Elite Member we sincerely apologize for your experience here at the Key Largo Bay Marriott. Please except our apology for not meeting your expectations. We assure you that your feedback will be shared amongst our management team. More 

Dayton, Ohio
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Words can not express how bad this place is. Room was dirty, rotten bathroom door, mildew in rooms. Gross. Restaurants are full of clutter, not clean. Pool is dirty, bird poop on chairs. Employees except for Barbara in the restaurant and Luz at the front desk were terrible and rude. Cleaning people were carrying on in the hall ways at... More 

Was this review helpful? Yes 3
Uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

My wife & I stayed for two nights in March 2015. Booking in at reception was polite, quick and efficient & we were directed to a car park near our hotel room overlooking the dive centre and dock. Room was huge with a large balcony and double bed. We had a problem with the door lock, which was quickly fixed... More 

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GSMKeyLargo, Guest Relations Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Thank you for your review! We are glad to see that we have met your expectations. We hope you visit us again whenever your travels bring you back to Key Largo! More 

Roanoke, Virginia
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We disembarked a cruise after getting sick and ended up in Key Largo. Some of the pictures had me confused about location but it has it all! Beach. Very large pool that never got over crowded. On site water sports. Jetskiing was fun and staff very helpful. Bar on site was convenient and staff were great. Walking distance to several... More 

Was this review helpful? Yes 1
New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived late from our flight into Miami as part of a weeklong trip to explore the FL keys. The hotel is right on the highway and the lobby set the tone for the whole experience...run down and kind of smelly. Our room was ok at best and the bathroom was dark and grimy looking. The hotel gives you "tickets"... More 

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GSMKeyLargo, Guest Relations Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Thank you for taking the time to write a review on your recent stay with us. As a valued Platinum Member, we apologize for not meeting your expectations. We assure you that your feedback will be shared amongst our management team. We hope your travels bring you back to Key Largo again soon and we have the chance to better... More 

Fayetteville, Arkansas
Top Contributor
170 reviews 170 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This marriott was on a great property on the beach. The pool area was also very nice, lots of places to get sun, and we never had to fight for a chair, even though we were there over Spring Break. The rooms were updated, so the decor was fresh and new. The restaurant was good, but very old and dated.... More 

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GSMKeyLargo, Guest Relations Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Thank you for your kind review. We are so glad that you had such a great stay and were able to enjoy some of the beautiful Key Largo sunsets. We hope your travels bring you to Key Largo again soon! More 

Eden Prairie, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I had reserved a bay view room for three nights starting April 1st. My wife and 15 year old son were staying for a short time to get see what the northern Keys had to offer. I am a MR gold member and was fortunate to receive an upgrade to a suite on the fourth floor of the south building... More 

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GSMKeyLargo, Guest Relations Manager at Marriott Key Largo Bay Beach Resort, responded to this review

Thank you for taking the time to write a review on your stay. With a mission to provide great customer service, we take great pride in meeting your expecations. Please be sure to visit us again soon whenever your travels bring you back down to Key Largo! More 

Hotel Review Summarization

What travelers say

  • Very nice(17)
  • Pool area(15)
  • Gus Grille(10)
  • Dive shop(9)
  • Hot tub(7)
Questions? Get answers from hotel staff and past guests. Ask a question

1,095 photos of this hotel

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Hotel & grounds (120)
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Pool/beach area (133)
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Amenities (74)
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Bay View Room (33)
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Bay View Room - 2 (38)
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Beach (26)
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Deluxe Two-Bedroom Suite (71)
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Guest Room Two Queen Beds (29)
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Penthouse Suite (77)
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Pool (16)
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The Hotel (70)
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Two-Bedroom Suite (42)

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Room/suite (5)
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Pool/beach area (5)
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Bathroom (2)
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View from room (2)
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Hotel & grounds (6)
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Business center/function rooms (3)
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Other (1)
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