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Hilton Key Largo Resort

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97000 Overseas Highway, Key Largo, FL 33037
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Rates from $269/nt
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1 room 1 adult
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Hilton Key Largo Resort
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2,847 Reviews from our TripAdvisor Community

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Whitmore Lake, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

The first thing we noticed when entering the room was a very strong mold or mildew smell. The room and everything in it felt damp including the bed and bedding. The ceiling was discolored with dark streaks which looked to be some type of mold. The glass door did not close or latch properly, the carpet was separating from adjoining... More 

Helpful?
Thank chris s
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed the service and the location at this hotel. Room was a little dated but we didn't spend a lot of time in the room Lots to do and enjoy at the hotel and local area. Very friendly and helpful staff.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank 684williamo
Kelly W, Director of Rooms at Hilton Key Largo Resort, responded to this review

Dear 684williamo, Thank you very much for taking the time to review our resort and your stay. I am thrilled to read the team and their service contributed to your enjoyment! They do take such pride in delivering great experiences to our guests. We do hope to welcome you back in the future. Warm Regards, Kelly Wilken More 

shelby township, United States
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The grounds for the hotel are clean but somewhat under par for a Hilton. The room I stayed in was dated and had several issues with it. Some of the issues were the sliding door going to the patio did not work, splatter of some kind on the bedspread and bugs running on the vanity and desks. For the price... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Dennis M
Damian G, Front Office Manager at Hilton Key Largo Resort, responded to this review

Dear Dennis M, I want to thank you for taking the time to share your experience with us and please accept our sincere apologies for your dissatisfaction with your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. We strive to ensure our guests recognize the... More 

Travelers are raving about these Key Largo hotels

North Andover, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Brought several things to attention of management, they were not capaple of fixing. I used to love the hammocks in a quiet section under the mangroves on bay side-gone! I walked the paths along the water/ they had a bobcat go thru/tear it up to add more mulch/left unfinished half torn up & not tamped down/trip hazzard. They used to... More 

Helpful?
3 Thank R D
Damian G, Front Office Manager at Hilton Key Largo Resort, responded to this review

Dear R D, We greatly appreciate the time you have taken to provide us with a detailed feedback regarding your recent stay. We are unhappy to learn of your dissatisfaction and sincerely apologize for falling below your expectations in our services. We pride ourselves on always offering service that will delight our guests and are sad to learn that this... More 

Rockville Centre, United States
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Been here before Rooms could use some updating had to change room due to noise issues - was accommodated by the staff wanted to relax but unfortunately maintenance projects were noisy and ruined the atmosphere The "free drink" was not worth the inconvenience Restaurant was good

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Lewis S
Damian G, Front Office Manager at Hilton Key Largo Resort, responded to this review

Dear Lewis S, Thank you for sharing your feedback with us. We could not be more disheartened to read that your stay fell short of expectation in certain areas of the hotel. I understand your frustrations and I truly apologize for the inconveniences you faced. We will certainly take note of your review so we may continue to improve on... More 

Chicago, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Good but not great resort. Rooms have nice views of the bay. Air conditioning/heat was very loud. Pools were nice. Beach bar/restaurant tables and chairs were cheap and placed under trees where birds pooped on people. The worst: instead of complimentary coffee in the lobby, there was a Starbucks coffee machine that required a credit card: Very tacky.

Helpful?
2 Thank Marilyn G
Damian G, Front Office Manager at Hilton Key Largo Resort, responded to this review

Dear Marilyn G, Thank you for sharing your feedback with us. We could not be more disheartened to read that your stay fell short of expectation in certain areas of the hotel. I understand your frustrations and I truly apologize for the inconveniences you faced. We are delighted that you enjoyed the view from your room and will certainly take... More 

Riverton, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, the staff are ALL pleasant and the breakfast buffet was tasty, so no issues at all in that department. However, it would have been nice if the hotel description had included the following: * Pool is not located near the beach area * Trees masked any view of the ocean from many of the 'ocean facing' rooms... More 

Helpful?
3 Thank Gypsy107
Damian G, Front Office Manager at Hilton Key Largo Resort, responded to this review

Dear Gypsy107, Thank you for sharing your feedback with us. We could not be more disheartened to read that your stay fell short of expectation in certain areas of the hotel. I understand your frustrations and I truly apologize for the inconveniences you faced. We are delighted that you enjoyed our breakfast and will certainly take note of your review... More 

Dexter, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Rates are steep, but was taking the kids so wanted to be sure we had a place with a good pool and beach. The grounds were very nice. A little too much shade, but right on the water which was a plus. Decent beach with water sports rentals (kayaks, paddle boards etc) right on the property. We saw manatees and... More 

Helpful?
3 Thank Christy-Gracie
Damian G, Front Office Manager at Hilton Key Largo Resort, responded to this review

Dear Christy-Gracie, Thank you for sharing your feedback with us on TripAdvisor from your recent stay at the Hilton Key Largo Resort. First, let me apologize for failing to fully meet your expectations. Your feedback is very important to us and we will make sure your comments are addressed. I am so pleased to hear that the location of the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

if your looking for a quiet, slower pace vacation, the hilton key largo is just the place. it has all the std amenities one would expect + an extremely friendly and responsive staff. nestled right on the beach amid the most amazing foliage definitely worth the trip.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank ronaldc981
TiffanySDavis, General Manager at Hilton Key Largo Resort, responded to this review

Thank you for the great review. I am so pleased that you enjoyed our amenities, beach and received a warm welcome from our team members. We look forward to your return in the very near future. More 

MONTREAL, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Travel the world and this older resort location has a great location away from the busy miami area and the busy key west area and is between in a secluded area where only locals live and where you can find peace from the crowded masses

Helpful?
1 Thank Dan B
TiffanySDavis, General Manager at Hilton Key Largo Resort, responded to this review

Thank you very much for the great review. We are so pleased that you enjoyed your stay. When planning your return visit to Key Largo, please reach out to me as I would like to assist every step of the way. Tiffany S Davis tiffany.davis@hilton.com More 

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