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Courtyard by Marriott Key Largo

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99751 Overseas Highway, Key Largo, FL 33037 (Formerly Ramada Limited)
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1 room 1 guest
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Courtyard by Marriott Key Largo
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688 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston
Level Contributor
115 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay a lot at Marriott properties and in the current 4 weeks will have stayed at 5 of them so my comments are quite objective. We spent 3 nights in room 231 which had a partial canal view. The room had two comfortable beds, a large frig, safe, small but usable flat screen TV with cable, working clock, desk... More 

Was this review helpful? Yes 1
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay. We welcome all feedback, whether good or bad, so we can continually improve on our product and services. I have shared your comments with my team so we can rectify any deficiencies you might have encountered. I hope that if you are ever in... More 

New Orleans, Louisiana
Level Contributor
181 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent view, comfy bed, service, coffee, pool towels for diving, ambience, spacious bathroom. Great diving hotel. Loved my stay. Balcony for après dive. Ate at Doc's Diner pre dive. Mrs Mac's Kitchen post dive. Room curtains do not block out all the light.

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear guest, I'm glad you loved your room. It has an excellent view to watch the boats come in and out of our marina. From your comments it is apparent you loved everything about the hotel. Please come back soon. Sincerely, Miguel Waldo General Manager More 

Palmerston North
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are regulars at Marriott Hotels, but this one was not up to scratch. It was overpriced due no doubt to its location. Reception staff were unfriendly on both check in and check out. The room (partial view) which was looking over the main road and if you hung out over balcony you could see the canal, was filthy. The... More 

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, Please allow me to apologize for your less than favorable experience. We take great pride in the service and product we provide and it is apparent that we let you and ourselves down. We have taken measures to correct all the deficiencies you mention to ensure that this was an isolated issue. Again, I apologize on behalf of... More 

Palm Beach, Florida
Level Contributor
277 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard is on a small piece of property overlooking a very busy canal. Check-in was fast and polite. Our room overlooked the crowded marina and canal. Large and small boats were berthed there. It was a clean and spacious room with a king size bed. It had a love seat, a small table with chairs, a microwave and fridge.... More 

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Dallas, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel months in advance. Upon arrival, we were met by a woman (still don't know her name) who booked us into the wrong room. She was rude and refused to give us her name. She even stated that we didn't need to know her name. After getting the room corrected at 1230 in the morning, I proceeded to... More 

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, Please allow me to apologize for the unacceptable experiences you encountered while staying at our hotel. You expect and deserve the very best while staying at our hotel and it is apparent that we let you down, for that I am truly sorry. I have discussed your experiences with my staff to ensure that this was an isolated... More 

Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I picked a room with Marina View. From our balcony we could look down on the pool, palm trees, and a narrow canal with boats. Around dinner time the restaurant across the cove had live music, and we sat out on the balcony and listened. One of the reasons for our visit to Key Largo was to do a snorkeling... More 

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, When you choose a hotel you expect a clean room and a friendly staff. It is apparent from your comments that we hit the bulls eye on both accounts. I'm glad you enjoyed your stay and were able to enjoy the view of the marina from your balcony as well as do some snorkeling. Please come back soon.... More 

Clearwater, Florida, United States
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were very impressed with the hotel. The above average size of the room and very well proportioned bathroom were a pleasant surprise. The beds are were the perfect kinda comfy after a long day of salt and sun. The staff here are so professional and will go out of their way to help you enjoy your stay.

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, Thank you for your wonderful review regarding your recent stay. It makes us all very happy that you had a wonderful experience and were impressed with the hotel and beds. I'm glad you found the staff to be professional and they helped you enjoy your time in Key Largo. I will pass along your comments, it makes our... More 

napervi
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Courtyard in Key Largo and will again. Front desk staff Jessica was very helpful with suggestions for restaurants we should try and even copies of their menus! Rooms clean. Really nice view of the water. Balcony to unwind after our day. Pool is nice with lots of chairs for sunning. Lobby well appointed and comfortable.

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, Thank you for your wonderful review regarding your recent stay. It is evident from your review that you liked all aspects of the hotel: excellent service, the beautiful view of the water from your balcony, the pool and the lobby. I will pass along your comments to the entire staff and especially to Jessica for being very helpful... More 

Saint Louis, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The place was the perfect location for scuba divers. Dive boats leave from right behind the pool. The Starbucks inside has reasonably priced breakfast. The staff was great. Would stay again. Free wifi. The hotel was clean all around

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, I'm glad we were able to provide you with the kind of service you expected and deserved while staying at our hotel. We have many scuba divers that stay and like you enjoy the convenience of having multiple dive operators right outside the front door. You are absolutely correct in saying that the staff is great and the... More 

Riverview, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is very close to most attractions in upper keys also A lot of dive boats and fishing boats leave from right outback Great service as well all the staff was very helpful with any questions about anything Will definetly stay again

Was this review helpful? Yes
miguel43, General Manager at Courtyard by Marriott Key Largo, responded to this review

Dear Guest, The title of your review says it all " Excellent location and great service". I'm glad all the staff was very helpful and you had a wonderful stay. I will pass along your comments as we take great pride in the hotel and the level of service we provide. Please come back soon. Sincerely, Miguel Waldo General Manager More 

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