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The Ritz-Carlton Key Biscayne, Miami

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455 Grand Bay Drive, Key Biscayne, FL 33149
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Best prices for: 1 room 1 guest
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The Ritz-Carlton Key Biscayne, Miami
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The Ritz-Carlton Key Biscayne, Miami
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1,355 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Surrey
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 7, 2008

Ok negative points first. Breakfast costs a fortune, glass of OJ $5 and boy do the waiters try to sell it to you, our first buffet breakfast cost £75 but we cottoned on. There is free coffee served before 9 in one of the bars and you can order pastries so we got cost down to $10 when eating breakfast... More 

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Boston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2008

My sister and I (we are both in our late 20's) spent a long weekend at Ritz Carlton at Key Biscayne. This is the 5th Ritz Carlton that we have stayed in (others included 2 in Naples, FL and one in Hawaii) and this is the one that we rate as one of the best! Other Ritz can have an... More 

Was this review helpful? Yes 1
South Florida
Top Contributor
60 reviews 60 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 25, 2008

We stayed here for two nights while my husband attended a meeting at the hotel. It was a first-rate experience, from beginning to end. Staff was friendly and attentive. I'd read some reviews that mentioned bad attitudes among the staff, but we never encountered any. Our room was immaculate and very comfortable. We had a view of the A/C units... More 

Was this review helpful? Yes 1
Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 19, 2008

This is our 3rd summer at Key Biscayne Ritz Carlton. We had a good time the first 2 years and we were excited for this year! The past two years we got upgraded to suites and the bathrooms were very nice. This year, no upgrade so we got stuck in a smaller room which is just fine. We got the... More 

Was this review helpful? Yes 1
Los Angeles, CA
2 reviews
4 of 5 stars Reviewed May 26, 2008

We stayed here for a week last fall and had a great time. This is probably the best resort in the Miami area. However, if you're looking for more of a hotel, the Mandarin Oriental is amazing. Location: The resort is away from South Beach, parts of which can be gross, so the beaches at the resort are quiet and... More 

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 23, 2008

The Ritz at Key Biscayne was a very nice property like most Ritz Carltons. Beautiful furnishings and a fantastic view of the ocean. The beach is very nice. We stayed there for a corporate meeting and were treated very well. All the parties were nicely done. The food was OK...nothing too awesome. Very clean. There were two problems that we... More 

Was this review helpful? Yes 1
nyc
Contributor
13 reviews 13 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 28, 2008

lovely place..great resort, pool, beach and food overall great only negative is the spa ...the massages are bad and very expensive...

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new york, new york
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 18, 2008

My husband and I stayed here for a wedding Thanksgiving weekend. We requested a suite and did not know that we were going to be put in the residences. Lovelux will not receive a response from the Ritz by showing them pictures of the dirty room. My husband and I were covered with bed bug bites and numerous attempts at... More 

Was this review helpful? Yes 5
lovelux
Reviewer
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 13, 2008

We just returned from a 4 night stay at this property and were really disappointed with our room. We stayed in a one-bedroom residence suite and the room must have seen some serious parties because it was tired and dirty. Not one piece of furniture was stain-free. I took extensive photos that I plan on submitting to Ritz Carlton because... More 

Was this review helpful? Yes 2
Edinburgh, Scotland
2 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 7, 2008

This has to be one of the most sterile hotels we have ever had the misfortune to have stayed in. Yes the entrance and the surrounding restaurants/bars had a pseudo Latino feel but the rest of the hotel has zero character. Usually in a hotel bedroom you would expect to find some details of restaurants, opening hours etc. Don't expect... More 

Was this review helpful? Yes 2
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