The management and staff did not advise the guests that there was construction going on. Relaxing valentines weekend gone wrong with buzzing noises right above the room. The management did not accommodate or offer any benefits, perks, or upgrades for the inconvenience from the construction and the bad experience. We come here every year for a relaxing experience maybe never... More

First stay at a Ritz-Carlton property and they exceeded my expectations with respect to customer service. From the valet staff, to the front desk, and room service, everyone was exceptional. The grounds were maintained to perfection and while there is a considerable amount of construction going on it did not impact my stay. Looking forward to going back when the... More

Took the entire crew and stayed here for the Gator Bowl Game this New Years. We have stayed here I can't count how many times. Each time the Ritz comes through. We stayed here one year for Thanksgiving and it was amazing. The ONLY thing to know is that this part of Florida especially in the winter can get cold.... More

In the midst of multi floor renovation we were given a room next door to a room with floor installation occurring. (= incessant hammering). We were told construction would be over by 5:30 pm. Did not stop untill 7:45pm. When mentioned to front desk the explanation was the construction ran later but was completed so it would not continue on... More

I prefer this to the Sanctuary on Kiawah Island. It is just as upscale but less formal. The pools are awesome for kids, the game room is good for teens - even an indoor pool. It is very quiet in the winter months. We enjoy playing cards by the big fireplace off of the lobby. The bar menu is broad... More

Great staff very personable and unified in making guests feel important More

I’ve been coming to Amelia Island since I was a little girl and remember when this hotel was built!! It was all the hype and it still is!! This was my first stay at a Ritz and I was not disappointed at all! Everyone was very friendly and very willing to go out of their way to help! We had... More

I stayed here for a brief getaway before returning back to school for the Spring semester, and I have to say that my stay here was just infinitely more pleasant than I could have imagined. The room itself, was a gorgeous, sweeping ocean view, with a nice private balcony overlooking it. The room is a bit narrow and long, but... More

Amelia island is a little sleepy, but the pool and Ritz-Carlton hotel have a lot of great amenities and services. I loved the dining options too. Very relaxed resort. Great services. More