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Country Inn & Suites By Carlson, Miami (Kendall)

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11750 Mills Drive, Kendall, FL 33183
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Country Inn & Suites By Carlson, Miami (Kendall)
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Country Inn & Suites By Carlson, Miami (Kendall)
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258 reviews from our community

Traveler rating
    79
    111
    37
    16
    15
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97
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Miami (Kendall)
See the most recent reviews
New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 30, 2013

Here's the Pluses and Minuses that I noticed: BIGGEST PLUS: Many things were just as I'd expected (as far as being clean, comfortable, mostly quiet, and close to nearby food/attractions) BIGGEST MINUS: Breakfast DEFINITELY NOT as advertised (see below) which caused 3 of the 5 people to consistently eat in nearby fast food places OVERALL: I would stay here again... More 

Was this review helpful? Yes 1
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your comments. We have the best Hotel location in kendall, We are the best kept secret in kendall. Regarding our breakfast it is a buffet and we do have a daily variaty which may not appeal to everyone. Happy Holidays to you and yours ! More 

Port of Spain, Trinidad
Top Contributor
66 reviews 66 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 13, 2013

The location is fantastic. The mall has been redeveloped. Nice variety of stores, pharmacy, banks, lots of restaurants. All in close proximity. There are about 10 restaurants and bars clustered around a lake. Very pretty. You do not need a car but it would certainly make life easier. AVIS is located in the same mall. Hotel standard is good. Breakfast... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your comments, yes we are the best kept secret in Kendall. Happy Holidays to you and yours ! More 

Miami, Florida, United States
1 review
5 of 5 stars Reviewed September 15, 2013

We needed a place to stay while our A/C was being fixed and I was so grateful for Carmen and the rest of the Country Inn staff who were all so helpful and friendly! The facilities were immaculate and modernized, and cozy. It was almost better than staying at home!

Was this review helpful? Yes
Louis2011, Director of Sales at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your comments and taking that extra time to let us know. We are so glad your stay with us was excellent. Our housekeeping staff really out does all the rest. We are a 3 Star Hotel with a 5 Star attitude Carmen Layne-Powers Sales/Marketing Manager More 

McLean, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2013

We have stayed here several times as our children and more importantly our grandchildren live close by. We enjoy the friendly atmosphere and the beautiful clean environment of this property. We did have out car used one night in the parking lot for someone to sleep in but they did no damage and only stole the water bottles. The breakfast... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your reply we are happy that you enjoyed your stay. We are sorry to hear about the incident with your car, we never have this problem, this is a very safe area and Hotel and the Mall security is around 24/7. Looking forward to see you again whenever you are coming to visit your family. Louis Zapata More 

Berlin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

The Country Inn & Suites Miami is located in quiet suburbs yet close to the international airport and the bustling and exciting downtown Miami. We entering our rooms, tired from the long flight from Europe, to find spacious and well kept rooms with modern furnishings. This is a great place to relax close to Miami's sunny beaches. The breakfast is... More 

Was this review helpful? Yes 1
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

We are glad you enjoyed the Hotel services and the location. We are proud to have the best location in the kendall area nice shopping an relaxation. Thank you for staying with us. More 

Top Contributor
73 reviews 73 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 3, 2013 via mobile

My family and I stayed at this hotel in early July. We booked this hotel online ahead of time, and so we expected a nice, clean hotel according to the pictures and reviews. When we arrived at the hotel, we were quite disappointed. The room was really small, along with the bathroom and closet. The decor was really outdated and... More 

Was this review helpful? Yes
Carlson Hotels C, Online, Customer Support at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More 

Hattiesburg, Mississippi, United States
Top Contributor
65 reviews 65 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2013

We spent four nites here for our god-daughter's graduation and found it clean, well-maintained, very comfortable, and with a pleasant, knowledgeable staff. Breakfast was standard fare, altho hot food was served daily. The breakfast area overlooked a small lake and marsh that was by far the most attractive landscape around. Rooms were large enough with separate dressing/sink area to accommodate... More 

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Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

We thank you for your comments and looking forward to seeing you in August. Have a great summer. Louis More 

Kissimmee, Florida
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 20, 2013

This property is good for a short stay since the hotel really does not have much to work with as far as entertainment or otherwise attractive features to look at. However I do have to say that the location of this property is very nice. The hotel is located behind a trendy shopping plaza that features some restaurants and shops.... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for taking the time to let us know how well we did. Come back ans see us soon as Country Inns are changing the look. Best Regards, More 

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed for 4 days and three nights and the hotel overall was excellent. The common areas and our room was spotless. My partner is a bit of neat freak and she flips out at some hotels if there is anything dirty. Not a speck other than the sand I trekked in :-). Good water pressure, the room did feel... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your review. Our excellent housekeeping department makes a shine brightly. That is why we are a three star Hotel with a five star attitude. Hope to see you again. Best Regards. More 

Palm Bay, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed in the hotel from April 5 to 7,2013. It was my daughter's birthday and I wanted something nice, secure and in a good area.The room was nice, spacious and well kept.We had a fridge, microwave, a safe and a LG TV. The breakfast was excellent, it had everything one would like for a good meal in the morning... More 

Was this review helpful? Yes 1
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for letting us be part of your birthday celebration. We have the best location in Kendall and we are a three star hotel with a five star attitude. Hope to see you again whenever you are in this area. Best Regards. More 

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