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Country Inn & Suites By Carlson, Miami (Kendall)

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11750 Mills Drive, Kendall, FL 33183
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Country Inn & Suites By Carlson, Miami (Kendall)
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Country Inn & Suites By Carlson, Miami (Kendall)
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260 reviews from our community

Traveler rating
    80
    111
    37
    17
    15
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98
79
14
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Country Inn & Suites By Carlson, Miami (Kendall)
See the most recent reviews
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2011

This is a good hotel for the price and type. The Hotel staff is great, it would be an awesome Hotel if the Wifi would work faster and the bathroom exhaust fan was not so loud.

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for staying with us and send us a review. Every single comments counts when it comes to better service and hospitality. We are working on the issues you mentioned. Thanks again. More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2011

I live here in Miami and I stayed at this hotel because my mom wanted some time off to relax. The service at this hotel is absolutely great, especially from a front desk agent Hatem. Let me tell you, we are not the easiest family to deal with and he has so much patience and kindness that I was really... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

I do really appreciate your comments specially coming from a person that know the business very well and rewards with a nice comment a hard work done by a Front Desk Clerk like Hatem. Thank you very much. More 

1 review
4 of 5 stars Reviewed September 24, 2011

I will only go back if jorge at the front desk is there to help me and go above and beyond to make sure we are happy!! Thank you jorge you deserve a promotion or something great ! The rooms were updated and nice also the breakfast was good...

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for staying with us. I will tell Jorge about your nice comment. We are committed to be a three star Hotel with a five star actitud. Thank you again. More 

San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 29, 2011

I stay at this hotel frequently and I always have a good stay. The rooms are clean and staff is friendly. Location is excellent.

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

We thank you for your business and we expect to see you soon. Warm Regards, Louis Zapata General Manager More 

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2011

As a flight crew member I have stayed at many hotels. I love this Country Inn, the staff is friendly, the rooms are clean and plesant. One reviewer claimed she was bitten by bedbugs. I stay at this hotel every week and have yet to encounter any bedbug problems. Its close 2 malls as well as a movie theater. I... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for making this Hotel your Home away from Home. Warm Regards, :) Louis Zapata General Manager More 

Toronto
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2011

I stayed here in May 2011 - May 6 we had a lovely stay & early breakfast - no problems. However, May 13 was a different story. I was travelling with my cousin & her granddaughter so we got a room with 2 queen beds. I was hoping for the same nice night we'd had on the way down to... More 

Was this review helpful? Yes 2
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for staying with us, as regular guest you know that this is not normal for this Hotel,we are sorry you experience that problem. This is an isolated case. We already called the Pest control and they took care of the problem. Louis Zapata General Manager More 

Quito, Ecuador
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 12, 2011

This is not definitely a hotel for a Business traveler, Internet access is worse than in the Third world. Not able to download a 1 mb file, had to go to an starbucks coffee nearby. Staff was friendly. Newspaper was not delivered to the room as advertised either. Room is OK, i found this place a little bit overpriced.

Was this review helpful? Yes
Saint Augustine, Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 4, 2011

Hotel is located in a very nice mall complex with a Publix, Hagen Daaz and a nice nightclub, as well as ToysRus, Khols and many others. Only about an hour to the port, in heavy traffic. The breakfast was below average with nothing to spray on the waffle iron to keep them from sticking and the better was not very... More 

Was this review helpful? Yes 1
Boynton Beach, Florida
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 17, 2011

We chose this hotel because of its proximity to the Miami Zoo. We should have chosen another 'suite-type' hotel despite the drive to the Zoo. The 'suite' we received seemed smaller than a regular guest room with a bizarre lower ceiling, no windows and a very strange layout that made it more difficult to accomodate our family of 4. The... More 

Was this review helpful? Yes 1
Washington, D.C. Metro area
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 2, 2010

I have stayed at this Country Inn & Suites a few times, and, as always, it was a very comfortable stay. It's in the Kendall area of Miami, so this is not a resort area. It's a suburban area, near shopping centers and malls... and convenient to visit family in the area. Rooms are comfortable, service is consistent. Breakfast is... More 

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