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Country Inn & Suites By Carlson, Miami (Kendall), FL

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11750 Mills Drive, Kendall, FL 33183
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Country Inn & Suites By Carlson, Miami (Kendall), FL
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Country Inn & Suites By Carlson, Miami (Kendall), FL
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297 Reviews from our TripAdvisor Community

Traveler rating
    95
    124
    43
    19
    16
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112
89
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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There are newer reviews for Country Inn & Suites By Carlson, Miami (Kendall), FL
See the most recent reviews
Berlin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

The Country Inn & Suites Miami is located in quiet suburbs yet close to the international airport and the bustling and exciting downtown Miami. We entering our rooms, tired from the long flight from Europe, to find spacious and well kept rooms with modern furnishings. This is a great place to relax close to Miami's sunny beaches. The breakfast is... More 

Was this review helpful? Yes 1
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

We are glad you enjoyed the Hotel services and the location. We are proud to have the best location in the kendall area nice shopping an relaxation. Thank you for staying with us. More 

Top Contributor
73 reviews 73 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 3, 2013 via mobile

My family and I stayed at this hotel in early July. We booked this hotel online ahead of time, and so we expected a nice, clean hotel according to the pictures and reviews. When we arrived at the hotel, we were quite disappointed. The room was really small, along with the bathroom and closet. The decor was really outdated and... More 

Was this review helpful? Yes
Carlson Hotels C, Online, Customer Support at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More 

Hattiesburg, Mississippi, United States
Top Contributor
67 reviews 67 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2013

We spent four nites here for our god-daughter's graduation and found it clean, well-maintained, very comfortable, and with a pleasant, knowledgeable staff. Breakfast was standard fare, altho hot food was served daily. The breakfast area overlooked a small lake and marsh that was by far the most attractive landscape around. Rooms were large enough with separate dressing/sink area to accommodate... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

We thank you for your comments and looking forward to seeing you in August. Have a great summer. Louis More 

Kissimmee, Florida
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 20, 2013

This property is good for a short stay since the hotel really does not have much to work with as far as entertainment or otherwise attractive features to look at. However I do have to say that the location of this property is very nice. The hotel is located behind a trendy shopping plaza that features some restaurants and shops.... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

Thank you for taking the time to let us know how well we did. Come back ans see us soon as Country Inns are changing the look. Best Regards, More 

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed for 4 days and three nights and the hotel overall was excellent. The common areas and our room was spotless. My partner is a bit of neat freak and she flips out at some hotels if there is anything dirty. Not a speck other than the sand I trekked in :-). Good water pressure, the room did feel... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

Thank you for your review. Our excellent housekeeping department makes a shine brightly. That is why we are a three star Hotel with a five star attitude. Hope to see you again. Best Regards. More 

Palm Bay, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed in the hotel from April 5 to 7,2013. It was my daughter's birthday and I wanted something nice, secure and in a good area.The room was nice, spacious and well kept.We had a fridge, microwave, a safe and a LG TV. The breakfast was excellent, it had everything one would like for a good meal in the morning... More 

Was this review helpful? Yes 1
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

Thank you for letting us be part of your birthday celebration. We have the best location in Kendall and we are a three star hotel with a five star attitude. Hope to see you again whenever you are in this area. Best Regards. More 

Columbus
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2013

Overall, it was a nice property. The outside was beautiful and there were many nice stores and restaurants within walking distance. We had what appeared to be a smaller than normal room that was a little cramped. The staff was great and helpful. One thing that bugged us were the tiny little bugs around the bathroom sink. Good breakfast but... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

Thank you for your comments. We are working right now on some Hotel issues, next time you visit us you will see them. Again thank you for staying with us and let us know how was your stay. More 

Winneconne, Wisconsin, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 3, 2013

We did have a problem with our room, but when we told the front desk, they fixed it IMMEDIATELY. Made our stay wonderful. They gave us a different room right away. A bigger better room. Our view was great overlooking the water. They have a wonderful patio out back. Nice quiet rooms. comfy beds! Definitely recommend this hotel.

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

I am glad we were able to help you. Some of our rooms are Lakeside and this is a very nice area for eating and shopping. Now we have an upscale seafood restaurant the you have to try it next time you are coming to this area. Have a great spring season. More 

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2013

Hotel was very nice and clean. We stayed for 5 days/4 nights and enjoyed our stay. Room was nicely sized, had a nice view to the water from Town and Country. Our room was taken care of daily and the lady was very friendly. Front desk could use a smile and bit more friendliness to the guests walking in. We... More 

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

We are sorry that the pool was a bit dirty, some windy days and we are next to the lake with lots of trees. Thank you for staying with us and we are keeping an eye on the pool now during windy days. Hope to see you again whenever you are in this area. More 

Belo Horizonte, MG
Top Contributor
76 reviews 76 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 13, 2013

I stayed 5 nights bed was very good . hotel is clean and nice. far from beaches.breakfast very good. bed very good and good pillows. near dadeland mall good mall in kendall. easy to go to dolphin mall.

Was this review helpful? Yes
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), FL, responded to this review

We are glad you enjoy our Hotel and location, we are the best location in Kendall. Thanks again and hoping to see you in the future. Best Regards, More 

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