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Holiday Inn Express & Suites Kendall East Miami

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11520 SW 88th St, Kendall, FL 33176
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Holiday Inn Express & Suites Kendall East Miami
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Holiday Inn Express & Suites Kendall East Miami
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121 reviews from our community

Traveler rating
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    21
    4
    1
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55
30
4
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Kendall East Miami
See the most recent reviews
NJ
Contributor
15 reviews 15 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

Had to stay here on business and commute in to the Dadeland area as all hotels in that area were booked up. It's easy to miss this place as it's set back from the road and the sign is small. A McDonald's is being built out front by the street, but I expect that will be finished within a couple... More 

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your detailed review of our property during your recent stay with us. We appreciate your comments regarding our suites and breakfast. We are dealing with the current renovation of the McDonalds in front of us and working with them to minimize any inconveniences for our hotel guests. The traffic is a daily part of Miami. We always... More 

Port of Spain, Trinidad
Contributor
20 reviews 20 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 2, 2014

Now to put this review in perspective I have rated it 5 stars as it is important to take into context the available options in the Miami area. This location is excellent as it is close to lots of eating options both fast food and medium grade eateries and pubs. There are lots of small malls nearby and the larger... More 

Was this review helpful? Yes 3
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you so very much for your wonderful review and rating of our hotel. We really do appreciate you taking your personal time to post such detailed comments. We strive daily to do our best at making our hotel just as good if not better than many of the other higher end hotels in the entire Miami area. Many larger... More 

Raleigh
Top Contributor
69 reviews 69 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel is clean and the bed was comfortable. The carpets in the rooms and hallways need updating and they have a slight odor. The shower/toilet area is super tiny, but gets the job done. The bath vent was disgustingly dirty. The free breakfast was good and parking was free and adequate. Considering the limited options in the area and... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review on our hotel regarding your recent stay with us. We appreciate you taking your time to let us know about any positive or negative issues you encountered. We are glad that you found our hotel clean and comfortable as well as enjoying our breakfast. I do apologize that everything was not as it should have... More 

Miami, Florida
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2014

The room was very good and the staff was helpful. I had my son's WII game and the hotel staff help to set it up in the room and the kids felt like home. Nice wonderful location close to all places. You can just walk to many of the restaurants and bar.

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you so much for your review of our hotel. We appreciate your comments regarding our rooms, the staff and our location. Our goal is to make every guest feel like they are home. I am glad that we were able to assist your children in making their stay more enjoyable. Once again thank you for your comments and we... More 

1 review
5 of 5 stars Reviewed May 20, 2014

My son and I recently stayed 3 nights in this hotel. The room was spacious, clean, quiet and comfortable. Our stay was very enjoyable in large part because, Julian the desk clerk was attentive, friendly, accommodating and professional. On the second night of our stay the air-conditioning wasn't working well and he promptly moved us directly across the hall, remedying... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you very much for taking your time to post a review regarding our hotel during your recent stay with us. We are very glad that you and your son found our hotel to be large, clean, quiet and comfortable. We especially enjoy when a guest mentions one of our employees who went out of their way to assist you... More 

Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 4, 2014

Typical Holiday Inn Express (My favorite brand) in most ways. Good location if you want to be in Kendall. One exception, no USB plugs in room or available at the front desk. Surpising since there is a very nice desk and two ethernet plugs in my room. Spending my evening charging my phone on the public computer. The poor on... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review on our hotel during your recent stay with us. We do appreciate you using the Holiday Inn Express brand as you mentioned it to be your favorite. As well thank you for your comments regarding our Kendall location. I do apologize that we did not have a USB plug readily available for you. However as... More 

Fort Myers, Florida
Top Contributor
64 reviews 64 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 26, 2014

This property is nicely located, but it needs some TLC. Compared to other hotels we have stayed in recently, we noticed the lack of thoughtful lighting and availability of electrical outlets. One very important thing is we judged it to be clean and the bed was comfortable. Our room layout was a little strange. One good thing was a sofa... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel. We always appreciate when our customers take their time to let us know their opinions and how their stay was while with us. We are happy that you found our hotel to be clean, comfortable and in a good location. We will be making upgrades to our breakfast bar offerings very soon.... More 

Senior Contributor
30 reviews 30 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 21, 2014

We booked this hotel through Expedia bases on rates & price. The location is nice and quiet and there are a McDonalds and a Red Lobster conveniently right next door but the hotel itself is nothing special and needs a facelift. The mattresses in our room (2 Queen size bedroom) bend in the middle and although I still love my... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel. We appreciate your time in letting us know about your stay. We are glad that you found our location to be nice and quiet. However I do apologize that you did not get leave us with better thoughts of our hotel. We strive daily to treat each and every guest as we... More 

London, United Kingdom
Top Contributor
83 reviews 83 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 16, 2014 credit card Amex Card Member Review

We used this hotel as a stopping place between Orlando and Key West. It is an all suite hotel and our room was well equipped with a fridge, microwave oven and a table you could eat at. The room decor was really up to date and everywhere was spotless. Next door was a Red Lobster that you could walk to.... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you so much for your review of our hotel during your most recent stay. We do appreciate you taking your personal time to let us know how everything went. We are very glad that you found the location of our hotel convenient to your trip and other needs you had. Your comments regarding our cleanliness and breakfast will be... More 

Chas
Top Contributor
146 reviews 146 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed April 2, 2014 via mobile

We stayed here for three nights recently and thought the hotel was very clean, rooms nice and roomy, and the staff, especially Brian was quite helpful. He gave us several good choices for eating. My only problem was that we were traveling with our young grandchildren and would have preferred queen beds instead of double, but that's my fault for... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your hotel review regarding your recent stay with us in March. We so appreciate your complimentary comments about our cleanliness, accommodations, breakfast and staff. I will definitely pass on your comments, especially to Brian since you took the time to recognize him specifically for his service. Once again thank you and we hope to see you again... More 

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