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Holiday Inn Express & Suites Kendall East Miami

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11520 SW 88th St, Kendall, FL 33176
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Holiday Inn Express & Suites Kendall East Miami
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salzburg, Austria
Level Contributor
187 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our last hotel stay during our Florida trip. We choose this hotel mainly due to its location (many great restaurants nearby and not too far away from the airport). We were glad we did. First of all the hotel is located a bit off the main road (SW88th Street), so it's pretty quiet. There's plenty of parking and... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you so much for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your most recent stay with us. We appreciate you taking your personal time to submit such detailed comments and thoughts. I am so glad that you enjoyed your stay and found our location convinient to some of the numerous restaurants... More 

New York City, New York
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing exceptional. This is a reasonably priced clean functional hotel hidden just behind McDonald's on Kendall Drive. It looks as if it was upgraded maybe 10 years ago. The bathroom fan is loud as is the flush toilet making for a jarring middle-of-the-night restroom use to anyone else sharing your room. Yet we've stayed here many times. It's the best... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review from your most recent stay with us. We appreciate you taking your personal time to let us know your thoughts and comments. I am glad that you found our hotel to be clean and functional however I would like to apologize for the loudness of the bathroom fan and toilet in your room. We are... More 

Fort Myers, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 24, 2015

Staff has very friendly, hotel is clean, nice and centrally located. Pool is on the small size but well kept. Not sure if all rooms are suites but ours was room 401, and it was very spacious and comfortable. End of hall, away from elevators. Safe with key in room. Would definitely stay again.

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you very much for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your most recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am very glad that you enjoyed your stay and found our hotel clean and our staff friendly. I will... More 

Shelby Township, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 22, 2015 via mobile

We spent a week here in March of 2015. Overall we were satisfied, but we felt it was a bit over priced. The staff were friendly and helpful.The free warm breakfast was much appreciated. What we didn't like was the carpeting that was stained throughout our room. It needs to be replaced. Also the lighting above the sink was terrible.... More 

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel from your most recent stay with us. We appreciate you choosing our hotel and giving us feedback from your time with us. I am glad that you enjoyed our breakfast and the service provided from my staff. I would like to apologize for the lack of cleanliness that you reported. We have... More 

Warrenton, Virginia
Level Contributor
192 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stopped here on the way north from the Keys. The place is in great condition, the rooms were nice and clean. Breakfast was really good, and the staff was friendly. I would have liked it a lot more under $200, but I guess that is just the area.

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you very much for your review of our hotel from your most recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you selected our hotel on your way north and as well that you enjoyed your stay with us. Our rates do vary depending on time... More 

Mons, Belgium
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 23, 2015

Our first stay in this Holiday Inn express was perfect but it was not the same story for the second stay. We received a room (207) near the elevators. There are 2 elevators in this hotel and there are not synchronized. So when someone needs to use an elevator, he/she calls both. Once in the room, we heard repeatedly an... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel from your two most recent stays. We appreciate you taking your time to let us know your thoughts and comments about your hotel stay. I am glad that you found your first stay with us to be "perfect". However I am disappointed to hear your comments that you communicated to us regarding... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 7, 2015

Overall this was a good stay. Staff was very friendly and helpful. Room was a great size with kitchenette, sitting area and separate bed area. Only qualms I had were the dirty/stained carpet all throughout the room, the mattress sank immensely on the side of the bed where the phone was. I don't even want to think about how old... More 

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel from your most recent stay with us. We appreciate you taking your personal time to create a review to let us know your about your stay. I am glad that you considered your stay with us to be "good" and that you found our suites spacious and our employees friendly and helpful.... More 

Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed February 4, 2015 via mobile

Stayed two nights for a family wedding. First room fifth floor corner. We thought great it's a suite corner room, less noise. Front desk talked about non-smoking rooms and how much fees would be to everyone in front of. by the time it got to us I said I've heard and I've got it lol. We get our room key... More 

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel from your most recent stay with us. I appreciate you taking the time to let us know about your comments. I do apologize regarding the issues your encountered during your stay with us. Your findings are being looked into and will be corrected. Obviously that is not the way we operate and... More 

key west
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 27, 2015 via mobile

Manager not available at 620pm Worst customer experience I have ever experienced. Brian at the front desk put us in a room behind the elevator that made a racket. I mean it was so noisy I could not hear myself think. I even videoed it! Very disappointed. Brian refused to move us to a different location(at 630pm). He was so... More 

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel. We appreciate you taking your time to let us know your comments and thoughts. I would like to personally apologize for any inconvenience that you experienced while attempting to check in to our hotel. Although we did offer you other options, they were not matching your needs for that stay. This issue... More 

Perth, Western Australia
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 17, 2015 via mobile

Stayed here for 3 nights whilst exploring Miami area. Good location, shops and restaurants within walking distance. Recommend Cadillac Ranch restaurant, great food and atmosphere...ate their twice! Holiday Inn two double bed suite was spacious enough with sofa bed for our family of four. Breakfast good just never enough tables but that's the same at all Holiday Inn Express suites... More 

Was this review helpful? Yes 1
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Travelover99, thank you for your review of the Holiday Inn Express & Suites Kendall East Miami from your most recent stay with us. We appreciate you choosing our hotel and taking your time to let us know your thoughts regarding your stay. I am very happy to hear that you enjoyed the Kendall area, our accommodations and our customer service.... More 

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