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Holiday Inn Express Hotel & Suites Miami-Kendall

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13475 SW 131st Street, Kendall, FL 33186
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Miami-Kendall
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139 Reviews from our TripAdvisor Community

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Traveler rating
    67
    53
    11
    6
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (49)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (47)
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Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After two nights at home with the AC not working over the weekend, I decided to check in the closest hotel. This one was one of two that is near the Tamiami airport. Hotel is nice, clean - front desk (Evening) was courteous and friendly. Pool and spa were nice as I took advantage of them since I was spending... More 

Was this review helpful? Yes
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear wannago2Chinaagain, I would like to apologize for not having our breakfast set up on time that morning.Please forgive us for that lapse in service ,there is no excuse for our short fall. Hopefully this incident has not marred your overall impression of us or the brand. Please do not hesitate to contact me directly when your travels bring you... More 

Santa Tecla, El Salvador
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

This is a great family hotel. Its close from the airport and it is located near a nice mall. The room was big and clean. The hotel its right for the price. The breakfast is included for the price. The staff is great: friendly, diligent and nice. I will definitely choose this hotel again.

Was this review helpful? Yes
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear José G, Thank you for choosing the Holiday Inn Express and Suites, Kendall. We appreciate your business. We are so happy that we have met your expectations and hopefully will continue to do so when you return. Thank you for recognizing our teams effort as they work tirelessly to ensure each of our guest is satisfied with our services.... More 

Boynton Beach, Florida
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 8, 2015

This is a hotel in a fantastic location. The hotel is clean and rooms are nice. Good dining room for breakfast. The mattress in my first room was very soft, perhaps old (not sure). When I woke up in the morning I had 6 huge bug bites on the bottom of my feet and legs (see pictures). It was hard... More 

Was this review helpful? Yes
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear domyno50, Thank you for such a detailed review. I am terribly sorry to hear of your incident while at our hotel. Please contact me personally at 786-837-2100 so I may gather more information and have this situation rectified. Thank you and I look forward to hearing from you soon. Sincerely, Keisha, C More 

Nahariya, Israel
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 24, 2015

This cute hotel belongs to a group of hotels that usually proves its positive reputation ; it has everything a traveler needs. This hotel has another advantage- it's on the way to Key West. The rooms are generally comfortable and contain a small kitchen, fridge, an iron board and microwave. The breakfast is nice too, yet it lacks vegetables. The... More 

Was this review helpful? Yes
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear Avitalp3, Thank you for taking the time to complete our on-line guest questionnaire. We have received your valuable comments in the spirit intended and sincerely appreciate your most candid feedback. May I kindly request you contact me directly when your travels next bring you to Miami so that I may personally take care of your arrangements. In the meantime,... More 

Gainesville, Texas
Level Contributor
317 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 400 helpful votes
5 of 5 stars Reviewed April 2, 2015

This location exceeded our thoughts of an Holiday Inn Express; it's larger than most and has a wonderful pool area, plenty of parking but they need more lighting on the side where most have to park. The breakfast area was large and nicely stocked with hot food prepared properly. We had easy access to their Wifi, very comfortable beds, nice... More 

Was this review helpful? Yes 2
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear Karen L, Thank you for such an awesome review. I am delighted to learn that you enjoyed your stay and our amenities. As a limited service property we aim to exceed our guests expectations and to provide great service. Once again thank you for the detailed review and we look forward to welcoming you back soon. Sincerely, Keisha C... More 

Jundiai, SP
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 1, 2015

Good hotel if you have car overthere because if you not forget it.... You will need to get public bus transportations that take so many time. But you also can call a cab if you need, hospitality they have, but a friend of mine stayed there also and found a iphone charger....so can hou imagine the clean up....how detalist are... More 

Was this review helpful? Yes
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear Pati C, Thank you for taking the time to write a review on your experience with us. I am glad that you enjoyed your stay and found our team hospitable. Thank you for staying with us and we look forward to your return. Sincerely, Keisha C Front Desk Manager. More 

Reston, Virginia
Level Contributor
345 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed March 27, 2015

I was pleasantly surprised with this hotel. It is surrounded with palm trees and manicured lawns. Fitness center looked and pool were spacious, as were the rooms. Everything seemed to be well maintained and clean. Internet was not as fast as it could be but adequate for email. The hotel was quite a long distance from downtown Miami, therefore may... More 

Was this review helpful? Yes 1
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear BoomerPickins, Thank you for such an awesome review. We take pride in our facilities and I am glad to know you enjoyed it. I am so sorry for the inconvenience of not having faster internet connection, an issue that we are currently working on. Please contact me directly when your travels next brings you to Miami and I will... More 

Curacao
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed March 24, 2015

Our mistake was to think this hotel was close to lots of shopping and restaurant. But that's not the hotel's fault - we should've done better research. The hotel is a nice Holiday Inn, basic breakfast, very friendly front desk and free amenities such as parking, wifi and breakfast. The room and hallways are clean, the elevators are fast and... More 

Was this review helpful? Yes 1
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear Myrouck, Thank you for taking the time to complete the Tripadvisor review. We have received your valuable comments in the spirit intended and appreciate your feedback. I am pleased to learn that you enjoyed your recent stay with us at the Holiday Inn Express and Suites, Kendall. May I kindly request you contact me directly when your travels next... More 

Toronto, Canada
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed March 23, 2015

Nice property with an outdoor pool and hot-tub. Not much around though for tourists except there is a shopping mall about 5 min north. Tiled lobby and hallways which is a bit different vs the usual carpet. Usual HIE breakfast was great. We chose this location for a pre-cruise one night stayover and were driving - a few other parties... More 

Was this review helpful? Yes 1
Keisha C, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review

Dear Beachman727, Thank you for taking the time to write a review on our services. We have received your valuable comments in the spirit intended and sincerely appreciate your most candid feedback. I am pleased to learn that you enjoyed your recent stay with us and that you found our location convenient for your pre-cruise accommodation. It was disappointing to... More 

sherman oaks,calif
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 19, 2015

Very happy with the hotel. Rooms are very spacious. They keep everything clean and pleasant. One morning we were late for breakfast and my son wanted something to eat, the lady that was cleaning the dining room 'Maria" went to the kitchen to get him bread and fruit without us asking her, very attentive. We are coming back in the... More 

Was this review helpful? Yes 1
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