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Hampton Inn Jacksonville Beach/Oceanfront

Certificate of Excellence
3.0 of 5
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1515 N 1st Street, Jacksonville Beach, FL 32250
Hampton Inn Jacksonville Beach/Oceanfront
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Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
RussellKP Fort Lauderdale, Florida
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776 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
Level Contributor
107 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed yesterday NEW

Well when you go to the beach it is nice to just sit on your balcony and look at the ocean. This hotel was unfortunately built in the shape of a T with most rooms facing either north or south and only a few directly facing the ocean. This wouldn't be so bad if the view was nice.... BUT here... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

A few rude staff...maid said she could not understand English when asked if she could come back because I hadn't gotten up yet...called front desk twice for cleaning service...it's after 5:00pm...saw same maid later speaking guess what? English...asked a woman in dining area a question she was rude...I do mean very rude...it's a beautiful hotel...there was one front desk clerk... More 

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Rochester, New York
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Simone welcomed us and made us feel right at home. It was her mission to make our stay so enjoyable...mission accomplished Simone! The hitrl staff are friendly and helpful from the front desk to Shelby at the Tiki bar! The rooms were absolutely stunning and clean. We can't wait to come back and bring our kids! BRAVO HAMPTON INN, BRAVO!

Was this review helpful? Yes 1
Lake Placid, Florida
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friends and I were pleasantly surprised with our first floor oceanfront room. We didn't expect to have a view of the beach, but found we did, and were only steps from the beach access ramp. The staff at this property were friendly and accommodating. We really enjoyed the beach and the pool. The complimentary breakfast included fresh fruit, oatmeal,... More 

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Shepherdsville, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel is top-notch! They were so friendly and helpful all the time. Our family appreciated the great balcony overlooking the ocean and the cleanliness of the entire hotel. Our room was quite nice.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
TeamJAX, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review

Dear Guest; Thank you for your review and great feedback of our hotel. And thank you for choosing the Hampton Inn Oceanfront Jacksonville Beach for your lodging needs. We are very happy to hear you had a great stay with us and our hotel and staff met all your needs. We pride ourselves on the great guest service that we... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

5:00 after long day on beach. Room still not cleaned. Husband went out in hall and asked could housekeeper get our room next. Was told that wasn't her room to clean and handed him some clean towels. Not what I call great customer service. Still waiting:(

Was this review helpful? Yes 1
TeamJAX, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review

Dear Cece M; We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all... More 

Peru, Indiana
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family just spent 2 nights here (July, 2015) and had a great stay. The location was wonderful, with a private access to a very nice area of the public beach. Gate acess to the beach is controlled by your room key. We didn't use the pool but it looked very nice with waterfalls and lots of chairs around it.... More 

Was this review helpful? Yes 2
TeamJAX, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review

Dear guest; Thank you for your awesome review and for choosing the Hampton Inn Oceanfront Jacksonville Beach for your lodging needs. I’m glad that you had a great stay at our hotel and that you found our staff, amenities, and location to be a good value. We certainly look forward to your next stay with us. Have a awesome day!!... More 

Covington, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressed on how accommodation were made for my family, I booked 2 rooms no view, but requested to be side by side, for my parents to be close to my child with special needs wheel chair bound , we got a beautiful view 3rd floor , my son loved every minute of it , pool view and ocean corner,... More 

Was this review helpful? Yes 1
TeamJAX, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. As you mentioned, one of the many benefits to staying at our property is the few steps walk to the white sand beach. I’m glad you and your son enjoyed the view to the pool and ocean from your 3rd floor room. Yes our Rum Runner drink is... More 

Jonesboro, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel to celebrate my 50th birthday, I booked the room through booking.com and booked into a suite. I wanted an ocean view room but to my surprise when I got there I found out that the suites do not have a view of the ocean. I went to the front desk to speak with someone about it... More 

Was this review helpful? Yes 2
Islamorada, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Andrea, Amanda, and Megan are such fun, respectful, polite, and helpful reception staff. Andrea helped me find fun restaurants, and all three always had a smile and a kind word for everyone even when it was crazy busy! Pool is nice, right on the beach so lovely location for walks. The rooms are nice and clean, but remember this is... More 

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