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Holiday Inn Express - Jacksonville Beach

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1101 Beach Blvd, Jacksonville Beach, FL 32250
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Holiday Inn Express - Jacksonville Beach
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Holiday Inn Express - Jacksonville Beach
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256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express - Jacksonville Beach
See the most recent reviews
Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 28, 2013

Stayed over Memorial Day weekend and in general a good property. However, we did have a problem with the A/C. The hotel has an energy savings system that would not let the room get cool. We were told the system had to be overiden. They also brought us a fan, but the first night was way too warm. They had... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Dear Steve V, Thank you for taking the time to write your review regarding your recent stay. I am glad that you liked our convenient location. I am sorry to hear your troubles during your stay. Please accept our apologies for any inconvenience our air conditioning system has caused you. We will use your comments to target opportunity areas. Thank... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 25, 2013

Being a Marriott gold member, I arrived here with quite a bit of skepticism, based on Tripadvisor reviews. I must say, I was completely blown away! We had called earlier and mentioned we would be arriving late and they had allocated a room and set it aside for us. simply awesome. The next morning, we were kinda unsure about how/where... More 

Was this review helpful? Yes 3
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

So glad to win you over from that OTHER brand. So happy that Mike took care of your every need and you enjoyed your stay. Can't wait to see you again! Happy travels. More 

ally_sun_jax
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2013

I hosted and held a conference at this hotel. The sales coordinator offered very reasonable room and catering prices. The rooms were nice, clean, and comfortable. They offer a very nice complimentary breakfast in the morning ranging from hot to cold breakfasts. The meeting space was very good and up to date with LCD projectors, screens and flat screen TVs.... More 

Was this review helpful? Yes 1
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Looks like our sales agent did everything right for your conference at our hotel. We pride ourselves on our service, especially for small meetings. Wish we could have earned a 5 out of 5. We'll definitely work harder next time you visit. See you soon. More 

Tampa, Florida
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 24, 2013

The HI Express is conveniently less than 15 minutes from Mayo Clinic and maybe a mile from the Beach and Joe's Crab Shack. Very friendly and helpful check-in staff. The hotel is very clean, the rooms with contemporary decor and spacious bathroom and shower, and comfortable beds. Good Cable and Internet reception. Very good breakfast variety. Only (minor) complaint is... More 

Was this review helpful? Yes
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Being so convenient to Mayo Clinic Hospital, we often get a lot of guests who are just swinging through to go there. We're thankful you chose us and even more grateful for your warm comments. Glad you enjoyed your stay and hope that you visit us again in the near future. More 

London, United Kingdom
Top Contributor
106 reviews 106 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 19, 2013

Just returned from another trip to The Players golf, and another stay at the HIE Jax Beach. The set-up there is all that you need for a great stop-over. Lovely rooms, a decent breakfast, and importantly, very friendly and extremely helpful staff. I generally deal with Josh, who never fails to make you welcome and at ease. Highly recommended.

Was this review helpful? Yes 1
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Gerry, Glad to have you in again from over the pond. As usual, your comments are amazing. Glad to have you as a regular and hope to see you when you visit the US again. Safe travels to you and yours! More 

Ocala
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2013

We have stayed at this hotel in the past and each time the experience keeps getting better and better. It is certain that they read the extra requests that I submitted when I did my booking on line. Many times hotels don't bother to read their reservations requests. Great staff and the location is so good to so many venues.... More 

Was this review helpful? Yes
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thanks for the great review. We do pride ourselves on our service and are so happy you were taken care of. When you return to Jax Beach, don't hesitate to swing by...even if just to say hello. More 

Midland, Michigan
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 10, 2013

We have stayed here each time we visit our family at Jacksonville Beach. Nice, clean, friendly staff, nice complimentary breakfast. Relaxing lounge area. Nice exercise room. Location is also close to Mayo Clinic, and Beach. Just an hour drive to St. Augustine for a day trip. Lots of great local shopping, easy trip out to Mayport for seafood.

Was this review helpful? Yes
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Glad to have you as a repeat guest. We hope to see you again soon and improve enough on our service to earn a 5 from you! Thanks for the comments! More 

Hillsboro, Illinois
Top Contributor
81 reviews 81 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 28, 2013

This was our 3rd trip to Jacksonville Beach and we stayed at HIE for 7 days. This hotel continues to impress me and remains at the top of my list of great hotels. Rooms are clean, quiet and roomy. The location is great and the staff goes out of their way to make you feel at home.

Was this review helpful? Yes
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

As a repeat traveler, you know how much your starys mean to us. We work hard to keep our property in top shape ready for your next arrival. Thanks for the kind words. See you again soon! More 

Atlanta, GA
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 17, 2013

Overall this is a nice place but has a few drawbacks. The hot coffee all day was a nice touch. the breakfast with fresh sweet rolls and silver dollar pancakes cooked fresh from the pancake machine was even better. Two concerns were the lack of parking. They say one car space per room. So if you have guestsm they have... More 

Was this review helpful? Yes 2
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for the nice remarks. As with most beach hotels, we do have limited parking. We wish we could change this, but we try to help to overcome this obstacle. As for the bathroom...there is a ventilation system, but it's not the same as at home. It's constantly on and is always drawing out air. We definitely appreciate the... More 

Jacksonville
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

Enjoyed location, clean quiet room, excellent helpful staff, house keeping primo! This hotel is a great value! Very nice!!would stay here anytime! Air conditioner works very well and rooms are larger than most. I would compare this hotel to much higher priced. Parking is limited.

Was this review helpful? Yes 1
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for taking the time to write about our hotel. Looks like we earned a 5 in all areas except "overall". We hope that it wasn't the parking that hindered you from scoring us perfectly, but we are truly glad you had a great stay. Hope to see you in the near future. More 

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