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Holiday Inn Express - Jacksonville Beach

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1101 Beach Blvd, Jacksonville Beach, FL 32250
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1 room 1 adult
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Holiday Inn Express - Jacksonville Beach
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276 Reviews from our TripAdvisor Community

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Las Vegas, NV
Level Contributor
126 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here a couple of nights when I was in town on business. We arrived very late the first night and somehow I was still awake when breakfast started at 6am. It was pretty amazing, so I guess I'm glad I had extra work that night. The next evening the hotel staff was very helpful in answering some questions,... More 

Helpful?
Thank veeRob
Tallahassee
Level Contributor
143 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We went with friends and had rooms 204 pool view and 205 street view both a long walk from the elevators. The rooms were nice. I liked the large walk in shower. It is a very short drive to the beach and all of the Jacksonville Beach restaurants, bars, and shops. There is a Publix grocery store very close as... More 

Helpful?
Thank suzywh
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

We are glad you enjoyed your stay with us. We do have very unique and spacious bathrooms unlike other basic hotels. Please do let us know your preference to be closer to the elevators on your next stay. We are disappointed that we could not get a five star review and we hope you give us an opportunity to serve... More 

Neptune Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 26, 2015 via mobile

First time staying. First room had a bad smell, switch rooms. Second room has tiny ants on furniture but not in beds. Key swipe card had to be replaced several times. This is a thing that many customers were telling me they were having problems with. Please clean rooms better and replace card making machine.

Helpful?
Thank Vacationlover4ever
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you choosing to stay with us. We have had our key machine serviced. The key issue has now been solved. We do have pest control services with a reputed company. They have inspected the facilities for the "ants" and other pests. We strive to provide the best accommodations in Jacksonville Beach. We have obviously fallen short of that expectation.... More 

Tallahassee
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 23, 2015 via mobile

We stayed at this hotel because we were traveling with our dog otherwise it would have not been our choice as there are other nicer hotels in the area at the same price point. Pet fee is $25 for those needing to know that. Not sure if it's more for more than 1. There is not any area other than... More 

Helpful?
Thank ADSTallahassee
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for taking the time to write a review. We apologize for the sub-par experience at our hotel. We truly strive to provide the best accommodations in Jacksonville Beach. We regularly inspect our linens to make sure that any worn or stained linens are removed from our inventory. Many guests have had wonderful stays with us and we are... More 

Albany, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 12, 2015

I needed to stay at this property for an important interview. In my flurry of travel plans, I had forgotten to make a reservation! So when I tried to check in there was, of course, no room for me. Fortunately Jeremy at the front desk was very helpful and found a room for me, saving me lots of hassle and... More 

Helpful?
1 Thank MedStudentLauren
1 review
5 of 5 stars Reviewed December 2, 2015 via mobile

Very clean rooms and lobby area. Excellent location near the beaches. Manager on-site during my visit was fantastic as well. Balanced a lot of customers at one time and provided great service (Christina I think?). Thanks again! -Jeremy Powers

Helpful?
Thank Jeremy P
Wirral
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015

Really nice hotel, great location, 10 minutes walk to beach, minutes from restaurants. Josh on reception and manager was very helpful, had time for us and gave us directions, nothing was too much trouble. Lovely rooms with very comfy beds, breakfast was very good, lots of choice. Nice pool and gym. We stayed for 2 nights wish we had booked... More 

Helpful?
1 Thank LorraineWirral
Port Saint Joe, Florida
1 review
1 of 5 stars Reviewed October 28, 2015

I've stayed at this property many times and have been very happy but last week I arrived to check in and no one was at the desk. My husband and checked the lobby, waited and called out for the attendant. The door to the office was wide open so I walked in to see if maybe the attendant was in... More 

Helpful?
Thank Susan J
IHGCare, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Dear Susan J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with the poor customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have... More 

Hilton Head, South Carolina
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 27, 2015

Seriously, take everything that I just put down about what the Staybridge did wrong last night, this place comes in and does it all just... right. From the smiles on check in, to having the cc authorization form ready, to not blinking an eye when I told them I wanted the points and gave them my IHG number, this crowd... More 

Helpful?
1 Thank QteSurface
Atlanta, Georgia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 8, 2015

Highly recommended! The room and the beach are so nice, we had to extend our stay another day. Only about a half mile to the beach. An easy nice walk or part at the beach. Scooter rental are near by. Many eateries and shops around the hotel. Mike at the front desk is a local that knows all the best... More 

Helpful?
1 Thank Andrew J
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