Well first of all they could not find our reservation even though we made one and had our confirmation number. They were having some computer problems but they took care of the problem quickly and also upgraded our room to a suite with a jacuzzi tub (very nice). The room was huge, clean, and very stylish. The location was perfect.... more

I want to say I traveled all the way from Atlanta to experience the great huge new modern rooms , with HD Plasma televisions, great bathrooms , OMG and the best beds and pillows to ever lay your head on! Dee and Faith were the best representatives a company could ever have, they met our every need from shuttles to... more

I am responding to one guest's review about how the hotel is in a bad neighborhood. I have lived @ the beach for over 20 years and this hotel is located near restaurants, bars, grocery stores, convenience stores, gas stations and pharmacies. It is right off of Beach Blvd which is approx. 8-10 blocks to the beach...not 3 miles! You... more

We come to Jacksonville every few months for medical follow-up at the Mayo Clinic, and this location is convenient to the clinic (if you have a car), with plenty of dining choices nearby. The hotel and rooms are always clean, and the entire staff is always polite, friendly, and helpful. This is the 3rd or 4th time we've stayed at... more

My boyfriend and I stayed at the Holiday Inn Express in Jacksonville Beach, FL for one weekend in April, 2009. The hotel is really beautiful (especially for the price! We paid only $133 per night w/ AAA discount). Flat screen TV in bedroom, separate shower and tub in bathroom. I also liked the pool. It was a perfect temperature with... more

My daughter and I had been driving much of the day with stops at beaches. We arrived late in Jacksonville. Didn't have a reservation; wasn't sure where to stay. We spotted the Holiday Inn Express. We were greeted warmly like awaited guests. The room was fabulous! The non-smoking room was clean and didn't have any odors left over from sneaky... more

The hotel is very nice. The staff is excellent. Very friendly and helpful more

I stayed at this hotel for 3 nights. It was very nice and the front desk was very polite. When I first pulled up, the hotel looked nice but the police car sitting out front concerned me. I tried to rebook closer to my destination but they have a strict cancellation fee. I was stuck. I would stay there again... more

We stayed 3 nights as part of our spring break trip to Florida. Stayed in the 'kid's suite,' a great option for families. Dividing wall separates king bed sleeping area from kids sleeping area which has bunk beds, tv, and baskets/shelving for kids toys. DVD player, fridge, microwave and free internet access were great amenities. Towels provided at the pool.... more