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Holiday Inn Express - Jacksonville Beach

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1101 Beach Blvd, Jacksonville Beach, FL 32250
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Holiday Inn Express - Jacksonville Beach
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260 Reviews from our TripAdvisor Community

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Traveler rating
    193
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    17
    1
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Denver, Colorado, United States
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff was incredibly nice and helpful. Breakfast was pretty decent. The room was quite nice and clean. Prices were also quite good. Easy location to find and quick drive to Mayport. Short drive to restaurants and stores in Jacksonville. They also honored government pricing for naval homecoming unlike the surrounding hotels.

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HUNTERSVILLE
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay, room and service was wonderful and the location is idea, 10 minute walk to beach. The property is very clean and we will definitely go back. Everyone on the team was really helpful, but Lori was someone that really stuck out with us. I would recommend taking bicycles if you can, this is a great way... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Knew the hotel had good reviews and for not being n the beach (5 minute ride) it is totally worth it! Nice clean rooms, very nice staff, a couple of maintenance issues with the room but they addressed it immediately and fixed it. Decent breakfast and Close to restaurants too. Highly recommended!

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Port Saint Lucie, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 25, 2015

Yes, while on a business trip, I decided to bring my family along. My family and I thought we were walking into a clean room. When I was sitting on the bed reading a book, I happen to glance over in the direction of the desk and small round table in the room and something on the floor caught my... More 

Was this review helpful? Yes 2
hotelgm99, Front Office Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

We apologize for the experience that you had during your stay. You can be assured that it's an anomaly. Management has taken the appropriate actions necessary to ensure that our rooms are inspected thoroughly. We hope you choose to stay with us again on your next visit to Jacksonville Beach. More 

London, United Kingdom
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 17, 2015

Just back from our annual visit to The Players at TPC Sawgrass, which always must include staying at this hotel. It has everything that you might need for a short stay. The rooms are spacious, clean, well equipped and with very comfortable beds and pillows. Buffett breakfast is provided and is just what you want for the start of the... More 

Was this review helpful? Yes 2
Florida
Level Contributor
250 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed May 12, 2015

This Holiday Inn Express is about like all Holiday Inn Expresses. That's to say - it delivers about what you expect - a reasonable place to sleep at a reasonable price point. Our room was actually pretty nice inside and the amenities were above expectations,. There was a fridge, a coffee maker, and a safe. The bathroom was roomy and... More 

Was this review helpful? Yes 1
hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

We pride ourselves on having extra features in our guestrooms that make your stay more comfortable. Most of our guestrooms have both a glass enclosed shower as well as a soaking tub. Occasionally we have had some guests overflow the soaking tub. The extra drain ensures that guests in the room below aren't subjected to any unwanted showers. It is... More 

Atlantic Beach, Florida
1 review
3 of 5 stars Reviewed April 28, 2015

We stayed here on 4/11 for 1 night, 2 rooms, used rewards points to pay for. Just got my credit card statement in the mail yesterday & they charged my credit card $100. I called to find out what this was for. They said it was for damages. I'm like what kind of damages. They said bath towels were destroyed.... More 

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hotelgm99, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for taking the time to write a review. We value our IHG rewards members and always delighted when they are used for a free stay at our property. We reviewed our guest notes and noticed that you were charged for 6 towels. They were used by your guests to clean the floor of the party bus that you... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 10, 2015

My husband and I stayed here while visiting family for a week and had a great time! The lobby is beautiful. Jeremy and Renaldo were very friendly and helpful at the front desk. The guest washer and dryer were a nice amenity. Breakfast had a good variety. The rooms were clean and comfy.

Was this review helpful? Yes 3
Crownsville, Maryland
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 9, 2015

We had a very comfortable two nights here. Our room was spacious and bright. We had a jacuzzi and a shower in our bathroom. The complementary breakfast was very nice. Overall, it was a very positive experience and I would look forward to staying there again.

Was this review helpful? Yes 1
St. Petersburg, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Extremely pet friendly! Nice breakfast and dining. Very very clean and updated rooms. Staff was more than nice. Absolutely will be back. Thumbs up for sure!! . And it is rather a a nice change from other hotels that don't cater to pet owners. Ralph S.

Was this review helpful? Yes 1
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