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Courtyard Jacksonville Beach Oceanfront

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1617 N. First Street, Jacksonville Beach, FL 32250 (Formerly Courtyard by Marriott Jacksonville Beach Oceanfront)
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Courtyard Jacksonville Beach Oceanfront
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Courtyard Jacksonville Beach Oceanfront
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377 Reviews from our TripAdvisor Community

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Traveler rating
    200
    113
    38
    19
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Lake Wales, Florida
5 of 5 stars Reviewed 3 days ago NEW

79 members of our family, recently stayed at this Courtyard Jacksonville Beach Oceanfront and its sister hotel, the Fairfield Inn located across the street.Great staff, always pleasant and ready to serve. Kept lobby clean and neat at all times even with large families congregating there. Rooms big roomy, comfortable and housekeeping staff service minded. The best part was the breakfast... More 

Was this review helpful? Yes
Robert W, Assistant General Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

We are so pleased that we could help make your entire family's stay a successful one. Our employees try daily to ensure a great experience for all our guests. I will definitely share your thoughts with our staff so they know their hard work is appreciated. More 

autumnsonata
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I came here to visit the Mayo Clinic and thought it would be nice to stay near the ocean. This hotel has a great location -- right on the beach. That's the best I can say about it. It is overrun with kids, dripping their wet swim suits across the lobby and into the elevators. The floors are slick and... More 

Was this review helpful? Yes
CourtyardOcean, Guest Relations Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Dear Autumnsonata, It was a pleasure to have you as our guest recently. Thank you for posting a very helpful and detailed review on Trip Advisor. Your comments are important to us and your experience is as well. We apologize for any inconveniences you may have experienced while in our care. We hope you will give us the chance with... More 

Philadelphia, Pennsylvania
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a really great place to stay in Jacksonville beach. Walk on the beach. Terrific sunrise. Try to get an oceanfront room. A bit noisy with kids running around but overall a nice hotel with helpful staff and a location second to none. Easy access.

Was this review helpful? Yes
CourtyardOcean, Guest Relations Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Thank you for taking the time to complete this review in regards to your recent stay at the Courtyard Oceanfront Jacksonville Beach. We are pleased to hear that you had a wonderful stay and we cant wait to have you here again soon. Thank you very much for your great comment More 

2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I typically love marriotts! I don't travel super often but when I do I won't stay ANYWHERE else... We are Marriott rewards members and even have the Rewards Visa. However, this is the first one I have been to THAT I WILL NEVER GO BACK TO. I understand check in is at 4pm, I was running ahead of schedule and... More 

Was this review helpful? Yes
Robert W, Assistant General Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Thank you for your feedback we are always looking for ways to improve. I'm sorry your experience was less than satisfactory. We do have some oceanfront rooms with a partially obstructed view of the ocean and unfortunately you got one. Our staff has been made aware of your concerns and adjustments were made. More 

3 of 5 stars Reviewed 1 week ago

Pros: Clean room and pool, great beach view, staff is kind and friendly, rooms are modernly furnished Cons: My pillow reeked smoke, and the pool bar drinks were so overpriced, room appliances(TV, fridge, etc.) are very out dated. ........

Was this review helpful? Yes
CourtyardOcean, Front Office Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Dear Ryan M., Thank you for taking the time to write a review regarding your experience at the Courtyard Oceanfront. It’s great to hear you enjoyed the hotel and amenities. I do apologize for the pillows and the appliances in the room. We appreciate your feedback so we can continue to improve. We hope to see you again in Jacksonville... More 

Norcross, Georgia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed a two night stay. Excellent beach and pool. Good central location between Jax, Neptune and Atlantic beach areas. Convenient walk to a few breakfast options. Very good venue for families. Not many adult dining options within walking distance.

Was this review helpful? Yes
CourtyardOcean, Front Office Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Thank you for your great review, Mike P. We are glad that you had a good time in Jacksonville Beach and at the Courtyard. Regards, Lisa Schultz Guest Services Manager More 

Miami, Florida
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Get the room with the view. Designed for beach visit. Room had extra space but the closet was very small. Trying to mix business trip with pleasure was a challenge. Also, did have microwave and mini frig but no space to store any provisions you might bring along. It made a roomy space (open air) feel cramped and cluttered. Restaurant... More 

Was this review helpful? Yes
CourtyardOcean, Front Office Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Hello Penny S, Thank you for taking the time and share your detailed review. We appreciate the pros and the cons as they will help us better our services and hopefully bring the title of your next review to "Another Excellent Stay..." Hope to have you back! Best regards, Lisa Schultz Guest Services Manager More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the Bar and Grill great people to work with will stay again. Hotel staff great people, really helped with lost Baggage from Airlines Help get Baggage delivered to my room and handled very well. con not ask for a better experience.

Was this review helpful? Yes
CourtyardOcean, Front Office Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Good day Roger G, Thank you for taking the time to write a review regarding your experience at the Courtyard Oceanfront. It’s great to hear you enjoyed the hotel and amenities and that the staff was so helpful. We hope to see you again in Jacksonville Beach. Lisa Schultz Guest Services Manager More 

Belleair, Florida
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful setting on the beach. Staff (Mo) was very helpful at check in. Found the right room for us overlooking the Atlantic. Hotel had all the necessary goodies- easy walk to beach- evening bar was fun and food was good. Service was excellent. Can hardly wait to go back!

Was this review helpful? Yes
Robert W, Assistant General Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Dear Tommie O., Thank you for your kind words regarding our property and our staff. I have already relayed your comments to Mo at our front desk and she was thrilled you remembered her. She's ready for your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed with the pull out couch to sleep on. Bed didn't have sheets on it. Bedding was just thrown in the dressers. Bag of chips were underneath the couch from prior guests. Everything else was wonderful. Waitstaff was very friendly in the restaurant area.

Was this review helpful? Yes 1
Alex R, General Manager at Courtyard Jacksonville Beach Oceanfront, responded to this review

Dear Wendy A, We appreciate the feedback about your stay at the Courtyard Oceanfront. I am sorry for the issues regarding the pullout sofa, I will be working with the housekeeping department to improve this for our future guest experiences. I hope that you will give us another chance the next time you are in Jacksonville Beach. Sincerely, Alex Reitter... More 

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