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3.0 of 5 Condominium   |   10800 S Ocean Dr, Hutchinson Island, FL 34957
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Turtle Reef Club
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A recent review
3 of 5 stars reviewed 2 weeks ago
britman20 england
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44 reviews from our community

Traveler rating
    8
    22
    4
    4
    6
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19
12
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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england
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent a week here in November as we own a Timeshare and wanted to be near a beach. We stayed at this resort once before (about 20 years ago) and noticed some improvements with the units ie furnishings, bathrooms etc. Unfortunately we were given a unit on the first floor so we did not have a view of the... More

Was this review helpful? Yes 1
Elizabeth A, Manager at Turtle Reef Club, responded to this review

Thank you for choosing our resort for you vacation and especial we would like to thank you for your feedback. Turtle Reef is always interested in receiving guest input from their experience at Turtle Reef. I apologize for not being able to move you from the first floor to a higher floor, unfortunately Turtle Reef is a fix deed timeshare... More

TN
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 2, 2014

Loved the unit. 2 bedroom, 2 bath. Beautiful furnishings. Very new and updated. Older condo, but refurbished. Had everything you need. Heated pool was great. Staff was awesome. Comfortable beds, and great screened porch for meals facing the ocean. All units have an ocean view and they have something for the guests almost everyday. Meet and greet, wine and cheese,... More

Was this review helpful? Yes 1
Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed September 16, 2014

Been to this location several times over the years off and on. Cleanliness has been a problem most of the visits. If you bring it to their attention, they will send someone to respond, but it is an ongoing problem. Last visit, the kitchen drop ceiling light panels were hanging below their support system blocking the cabinet doors from opening.... More

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Elizabeth A, General Manager at Turtle Reef Club, responded to this review

We deeply regret that Turtle Reef Club did not meet your vacation expectations. I am sure that your experience last January 2014 was traumatic and for that we apologize. We did attempt to acknowledge the situation and show our concern as soon as we were alerted of it by taking pictures of the ceiling and supplying an accident report so... More

Ocean Bluff ma
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed for about a week at the Turtle Reef Club with our two teenage children the last week in July. What an awesome time! Our unit was clean and well equipped. The whole place was wonderful. Beautiful furniture and little touches such as lamps subtly painted with a seaweed design, chairs with carved palm trees etc. All contributed to... More

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Elizabeth A, Manager at Turtle Reef Club, responded to this review

Our job at Turtle Reef is to "Make Memorable Vacations" and we are so pleased that you had such a wonderful time at our resort. We strive everyday to fulfill our guests expectation, with the various activities in the area, hotdog cookout at the pool, our facial spa on Wednesday. The area is rich with native history, snorkeling, the beach... More

1 review
4 of 5 stars Reviewed August 27, 2014

TripAdvisor's pictures are more accurate.Was disappointed for a minute, but soon forgot everything when I got to the beach,still had a great vacation. Location perfect to do all the great stuff in Florida; Kennedy Space Center,Billies Swamp tours,Bathtub bay reef snorkeling.Surf is really weak.did not see one mosqueto or bitting insect of any kind.really think the dense sea grape hedge... More

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cary,nc
Top Contributor
64 reviews 64 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 15, 2014

This is my 3rd year here. I am an owner of this timeshare place. We love it so much that my daughter & family, another friend and we purchased another unit for 2 wks. The new living room and bedroom furniture was a real plus. The staff there is always willing to help. We will now have 6 units there... More

Was this review helpful? Yes
Elizabeth A, Manager at Turtle Reef Club, responded to this review

We are so glad to see that you had such a wonderful time at Turtle Reef Club. We are constantly trying to meet all of our owners and guests expectations and I hope that we were able to fulfill yours during your stay. We continually strive to improve the resort and we appreciate your recognizing them. We always welcome feedback.... More

ldomsher@aol.com
Top Contributor
70 reviews 70 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed July 10, 2014

Stayed at the same resort a year ago. I believe I gave it a four star rating. Was impressed by the resort that I elected to book it again this year. Booked June 22nd through June 29th. After a couple nights I found that I was getting bug bites on my legs that were itching badly. As the days went... More

Was this review helpful? Yes 1
Elizabeth A, Manager at Turtle Reef Club, responded to this review

Thank you for bringing this matter to my attention. We really wish that your vacation had met all of your expectation. I do apologize for the staff "laughing" at you, but I believe that they were identifying with your discomfort because several of the staff are also allergic to the No-See-Ums bite themselves. These menacing critters are all over south... More

Okeechobee, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 1, 2014

I have a friend that rents a condo for a week in Jensen. She invites several friends to join her. This year she was unable to rent the condo she usually books and finally decide on the Turtle Reef Club. She was assured all rooms had ocean view and balconies. Much to our dismay we were assigned room 102. The... More

Was this review helpful? Yes 3
Elizabeth A, Manager at Turtle Reef Club, responded to this review

We are truly sorry and deeply regret that your stay at Turtle Reef Club did not meet your expectations. We strive to accommodate all guests and help them create lifetime vacation memories. As we are a timeshare resort each individual unit is owned, which is why we were unable to move you to a higher floor. Owners can choose to... More

Senior Contributor
46 reviews 46 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 13, 2014

Stayed in this 2 bedroom, 2 bath unit with 3 persons. King bedroom and small twin bedroom. Twin bedroom was very small but had large closet. Living room furniture soon to be replaced but doable as was. Nice kitchen, long outdoor screened in balcony across living room and king bedroom. Pool was the best part as it was really warm... More

Was this review helpful? Yes 3
Elizabeth A, Manager at Turtle Reef Club, responded to this review

The staff of Turtle Reef always strives to meet the expectation of our guest's vacation experience. Your comments are appreciated and we thank you for sharing your thoughts with us. There are a number of amenities but we are glad you especially like the warm pool. We encourage you to take advantage of our other amenities and would like to... More

Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 12, 2014

I read the other reviews and was pleasantly surprised that everything was so nice. Clean, perfect amenities, you can hear and see the ocean from almost every unit. Yes the furnishings are older and one stove burner needed replacing but everything else was perfect.

Was this review helpful? Yes 1
Elizabeth A, Manager at Turtle Reef Club, responded to this review

We are happy when our guests are happy. In March 2014 we replaced the living room furniture and art work in each unit which was well received. It is always our goal to continue to improve Turtle Reef. The resort appreciates hearing from you and how much you enjoyed the consoling ocean sounds. We hope that you can return to... More

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Additional Information about Turtle Reef Club

Address: 10800 S Ocean Dr, Hutchinson Island, FL 34957
Location: United States > Florida > Hutchinson Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Turtle Reef Club 3*
Number of rooms: 51
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Also Known As:
Turtle Reef Club Hotel Hutchinson Island

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