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Hollywood Gateway Inn

2.0 of 5
2900 Polk Street, Hollywood, FL 33020
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Hollywood Gateway Inn
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Hollywood Gateway Inn
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164 reviews from our community

Traveler rating
    30
    30
    26
    19
    59
See reviews for
37
42
31
15
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (164)
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    (45)
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    (28)
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    (35)
  • Dec-Feb only
    (56)
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1 review
5 of 5 stars Reviewed 1 week ago

This place is great. Their customer service for a low price was wonderful. Check-in and check-out processes were very smooth and easy. Free breakfast and free wifi. Great location; not far from the airport not the beach and attractions. Nice pool and decent rooms. Safe neighborhood as well. Tami (the manager) was very professional and flexible with everything. I recommend... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you continued patronage to our hotel. We continue to strive to provide clean rooms great service at a reasonable price. We do apologize for any opportunities faced. Our commitment to exceed our guest expectations with every interaction is paramount. We hope to see you... More 

Santo Domingo, Dominican Republic
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and I spend a night here to catch a flight in the early morning. This hotel is like a homeless shelter! Is not at all what you see in pictures. The hotel is old and not clean at all. Rooms are big but smelly like old furniture. When we arrived we were shock because the gps take us... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We hold our cleanliness and maintenance of our hotel to a very high standard and the operations department have been addressed with your concerns. We are focused on upgrading and updating this property and we value your opinion. We take pride in our guest satisfaction and we hope... More 

Hollywood, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Affordable! It is not luxury for the price you are getting. But you have all your needs and great customer service and management with great smile. Especially Tammy was best! Central area, close to the beaches, restaurants; has pool, free internet, phone, cable, microwave,mini bar freezer. Just like your home with a clean and safe room. Secure as well. I... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you fro your feedback and we appreciate your stay with us. We strive to provide a great experience with every opportunity. We are dedicated to customer service with every interaction. We hope to see you again soon. Thanks. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2015 via mobile

It smelled of pot, then the lady at the front desk was very rude, then to add insult to injury when I asked them to hold my exspensive sweater I accidently left behind, they threw it out right before I was arriving to grab it and acted like it was my fault they threw it out.

Was this review helpful? Yes 1
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your stay and we appreciate your feedback. We are very sorry that we did not exceed you expectations. We are aware of the opportunities in our property and we are focused on handling it head on. Our team is working towards bringing the property back up and hope we can earn your business in the near future. More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2015

The rooms are dark and seedy while the place is very close to I-95 with all its expressway noise. The real problem was the the lady at the front desk (Livia Vlab) who screwed up twice and was full of crap when we had to go back each time. Funny, there weren't any problems when they collected our money in... More 

Was this review helpful? Yes 1
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced and the operations team has been addressed. Please contact property so we can discuss this further. It is our goal to exceed our guest's expectation with every interaction. We hope to earn your business again in the near future. Thanks. More 

Fuquay-Varina, North Carolina
1 review
5 of 5 stars Reviewed February 18, 2015

Traveling from out of state, I stay here a couple times a month as a business traveler ,I am looking for a economical room , a clean place to shower and get a good nights sleep.there seems to be plenty of parking ,and the rooms have always been clean. However the main reason for this review is the lady at... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your stay and we appreciate the feedback on your experience. We strive to provide great service, clean rooms at a reasonable price. We take pride in exceeding our guest's expectations with every interaction. We hope to see you again soon when you in the South Florida area. Thanks. More 

Canton, Ohio
Top Contributor
107 reviews 107 reviews
62 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 18, 2015

We are touring south Florida on our tandem bicycle. We stayed here for one night. The TA reviews vary widely, but we took a chance. Overall a good experience. The neighborhood is not great, but OK. The first impression when riding up is not all that great. Check-in was easy. The room was large and clean. Furnishings were ok. Maintenance... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you continued patronage to our hotel. We continue to strive to provide clean rooms great service at a reasonable price. We do apologize for any opportunities faced. Our commitment to exceed our guest expectations with every interaction is paramount. We hope to see you... More 

Danville, Virginia
1 review
1 of 5 stars Reviewed February 15, 2015

Knew something was wrong when there was a hole in the window you talk through like the movie theatre or " one night stand "hotels.Walked in the room and we thought we were in the poor section of a third world country.Bathroom was totally nasty.Tub bottom was black with filth;so was the sink.Walls,floors etc.We never took our shoes off or... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced and the operations team has been addressed. We take the cleanliness of our hotel very seriously. Please contact property so we can discuss this further. It is our goal to exceed our guest's expectation with every interaction. We hope to earn your... More 

Israel
1 review
4 of 5 stars Reviewed February 9, 2015

we definitely came without any high expectations relying on past tripadvisor comments but we were extremely happy! we stayed here for a week an half because of the reasonable 99$ a night , our room was very clean , we got room service every day at our request, the beds are heaven! we've never slept so well!! Tammy at the... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us an opportunity to accommodate your needs. With all the hotel options out there we strive to provide a clean rooms, great service and at a reasonable price. We hope to see you again in the near future. Thanks. More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2015

I stay here 4 nights ,the room is clean except the radiator and the curtain, the bathroom is ok ,is clean. The room smells nice. I need to say something very important, i don't know how it's cleaning the microwave but it's smell a detergents ,this is not good,if you don't have special solutions maybe you clean this with water!!!... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Hollywood Gateway Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We hold our cleanliness of the hotel to a very high standard and the housekeeping department have been addressed with your concerns. We are focused on upgrading and updating this property. We take pride in our guest satisfaction and we hope to build in a positive direction. We... More 

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