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Quality Inn & Suites Airport / Cruise Port South

2.5 of 5
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2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)
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Quality Inn & Suites Airport / Cruise Port South
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Ranked #38 of 65 Hotels in Hollywood
A recent review
4 of 5 stars reviewed yesterday
nic6318 Ontario, Canada
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729 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ontario, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed pre cruise. They have a free shuttle from/to FLL airport. We arrived late(not the hotels fault)to find the shuttle stops at 00:30, we arrived just shortly after that time...oh well! So we had to take a taxi, not too far $25 including tip. No traffic at that time. Convenient for those driving good access to the hwy. Nice size... More 

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Fredrikstad, Norway
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ok for a short stay when arriving Ft. Lauderdale Airport. Good beeds, ok breakfast, wifi was working. We did not find ant good restaurants nearby, bur plenty of Fast Food restaurants. Good with free shuttle to AirPort.

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Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear Kifi2014, Thank you for taking the time to provide us with helpful feedback in regards to your recent stay at the Quality Inn & Suites Ft. Lauderdale Airport South. I am glad to hear that overall you had a pleasant stay, and that you were able to enjoy our amenities such as the Free Shuttle, complimentary breakfast, Wi-Fi, and... More 

Kingman, Arizona
Level Contributor
323 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Although the staff is trying and the outward look is appealing, when you get inside these rooms you will find out how lacking in proper maintenance they are. Our first room the door lock would not function properly so we had to be checked into a second room.. Our second room was is disrepair, molding disengaged from the wall, closet... More 

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Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear CaAz-JT, I am sorry to learn about your disappointing experience during your recent visit and that you were unable to enjoy your stay. I want to thank you for bringing the issues with your rooms to my attention. Rest assured that I will have our Maintenance department check the room doors, and furniture. Thank you for letting us know.... More 

1 of 5 stars Reviewed 6 days ago NEW

Today I left my room at 9:30 am and returned at 9:30 pm to find out that my room was not serviced. The bed was not made, bathroom not cleaned, dirty towels not removed, garbage not emptied. This is completely unacceptable. I called the front desk immediately to complain only to be told that there was no housekeeping staff on... More 

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Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear Shenique S, I am sorry to hear about your disappointing experience while staying with us at the Quality Inn & Suites. We take great pride in our excellent guest services, and unfortunately we did not live up to these standards. I really appreciate you bringing these matters to our attention; Rest assured that I will be taking these matters... More 

West Palm Beach, Florida
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Check - in was quick, staff very helpful and very accomodating . The staff made the stay a good one, especially front desk.Breakfast was ok,breakfast area was a bit small.The rooms were good enough for a short stay.Wifi was functional.Location is good.May consider a future stay.

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Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear Elie13F, Thank you for taking the Time to provide us with valuable feedback regarding your recent stay at the Quality Inn & Suites Ft. Lauderdale Airport South. I am very pleased to hear that you found our staff to be friendly, and efficient in the process of check-in. I'm also glad to know that you had a good experience... More 

Florida Keys, Florida
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean, but some of the cabinet knobs and other easily maintained upkeep tasks may have been neglected before I arrived. The front desk workers were friendly and made check-in quick and easy. The shuttle ride to the airport was short, but I wish that they ran every half-hour rather than just at the top of the hour.

Was this review helpful? Yes 1
San Fernando, Trinidad and Tobago
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked into this establishment after 7:30 pm as soon as we walked into the room everyone needed to get out! The furniture has apparently not been changed since the establishment was constructed, there were remains of something frozen solid in the refrigerator, the room was not cleaned thoroughly, stains were on the appliances and mirrors the face sink needed changing... More 

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Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I agree with the comments made by other people below, I only stayed as I am a employee of Choice Hotels, and thought should stay worst experience ever, I can not belief the front desk staff attitude, zero customer service, not polite, any information asked is totally ignored or responded with sorry, I dont know, I asked about local transport... More 

Was this review helpful? Yes 1
Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear lillian s, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us at the Quality inn & Suites on Stirling Road. On behalf of my entire team I would like to apologize for the experience you had with your room accommodations, and it not being services on a daily basis which... More 

New York City, New York
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

NO MICROWAVE and FRIDGE IN ROOM, WAS TOLD THAT EXTRA. The tv was dark as if time for new one. You get what you pay for. it's not the LOWES HOTEL. THE whole property needs a new overhaul. If you need to land your head, do so and move on.

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Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear SHAWNA H, Thank you for taking the time to post a review on TripAdvisor about the Quality Inn & Suites Ft. Lauderdale Airport South. I am sorry to hear that we failed to exceed your expectations, and that you were not happy during your stay with us. For the last couple of months we have been undergoing renovations in... More 

Ohio
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for one night, choosing it because of the free airport shuttle. Said shuttle was very slow arriving to the airport and disorganized and late leaving from the hotel the following morning. The breakfast area was very congested but the offerings were fine. The room itself was old, the bathroom tile dirty, the toilet handle cracked,... More 

Was this review helpful? Yes 1
Daniela A, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review

Dear alykaye, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us at the Quality Inn & Suites Ft. Lauderdale South. On behalf of my entire team I want to apologize for failing to meet your expectations regarding your room accommodations, shuttle services, and the breakfast area. I have spoken to our... More 

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