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All 66 Hollywood hotels

Neptune Hollywood Beach Hotel

3.0 of 5 Hotel   |   310 McKinley Street, Hollywood, FL 33019
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Ranked #20 of 66 hotels in Hollywood
A recent review
4 of 5 stars Reviewed March 3, 2014
luvfloridakeys La Crosse, WI
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58 people have reviewed this hotel

Traveler rating
    30
    19
    4
    3
    2
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17
21
4
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Neptune Hollywood Beach Hotel
See the most recent reviews
La Crosse, WI
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2014

My husband and I enjoyed our 5 night stay here. The hotel is directly on the broadwalk. The motel is not new however that is part of the charm of staying in Hollywood Beach. The housekeeping staff were Above Excellent. Our room was spotless and they were always ready with a smile to help us with whatever we needed.There are... More

Review collected in partnership with this hotel

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Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

What a beautiful review!! Thank you very much for taking time to write it. I'm very pleased you were so happy here and hope to see you again. Always Our Best! More

Toronto, Canada
Top Contributor
81 reviews 81 reviews
11 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 20, 2014

Great location along Hollywood's seaside Broadwalk with restaurants and entertainment within walking distance. Staff was friendly and reacted to problems. Older building and furniture, cleaning is every other day and not always done well, some blinds were broken, and no WIFI in the rooms!! You pay for the location, not for the facilities!

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Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

Hello, I'm very sorry that you felt like you didn't receive higher standards from us. I know that you mentioned that our staff was helpful, however, I am upset to hear that you were not happy with housekeeping. If you have a moment, please always feel free to write us at our Neptune email and share with us what you... More

Indianapolis, Indiana, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2014

We picked Neptune Hollywood mostly because of the location and recent reviews. After checking in we quickly discovered the new cable system, TVs and internet were not working yet. Missed the Olympics in the room, but we did find watching it and many bars and restaurants nearby was more fun anyway. Later we found the wireless internet worked near the... More

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Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

Quite a fair review, just wished it was at least a 4 star review. I am very pleased to announce that today, Comcast FINALLY!!! arrived at the Neptune and hooked up all of the extra tv's we purchased for the bedrooms to tease all of you. So now there is a flat screen TV, working in both the living room... More

Sorel, Qc, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 10, 2014

My wife and I stayed at the Neptune for the first time, and for two weeks. We had a room facing the ocean :108. What a nice place. Clean, good bed, large living room, and a full kitchen, with a brand new fridge. House keeping is always present, and maintenance people are there to help. Included in the package was... More

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Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

LOL, people can ask for a lot more and do, trust me. You are very correct, our location is prime. You did stay in a lovely room and you were brilliant to get the WiFI from BestBuy, but we want our customers to have it. I mentioned earlier our TV's in the bedrooms were connected, WiFI was the first thing... More

Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

Have stayed many weeks over the past 15 years at the Neptune. Love, love the location and all the improvements of the broadwalk. The new management is a big improvement over the previous. They are friendly and helpful and keep the office open into the evening. It's nice to now have the continental breakfast and the free Wi-Fi although it... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

It's really wonderful to hear that you believe that there is a definite improvement in the new ownership and management of the property. I know ownership has been doing it's best to finish more projects for us and the staff here is certainly top notch. As for the WiFI and I'll add the TV's in here even though you didn't,... More

Gatineau, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2014

It was our first stay at the Neptune. Upon our arrival around 8p.m., we were greeted by Bernadette who accompanied us to our condo. Our condo faced the swimming pool. During our 4 week stay, we dealt mainly with Bernadette, Dominique and Maria who were always wery helpful by giving prompt atttention to our requests. For cleaning and maintenance our... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

Thank you so much for your terrific review and the staff very much appreciated the acknowledgements. We are looking forward to your next visit with us. It's always a pleasure with people such as yourselves. Those renovations will definitely be taken care of when we see you next!! Have a great year!! More

Laurinburg, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2014

I get so tired of some of these complaints! We have been coming to the Neptune Beach Club every October since 2000. I know it has changed hands now. I enjoyed every stay. Yes things were somewhat dated, but over the past few years they had been working very hard to spiff things up. It has never been dirty! It... More

Was this review helpful? Yes 1
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

Haha! Oh my goodness! I feel like you copied my responses and made it your review. I have no words, except ditto to your review and thank you so much for coming to the defense of the Neptune Hotel. We need more guests like you! Thanks for the review! It's awesome! Please continue visiting us! More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 21, 2014

I had stayed here once, about five years ago and had a bad experience. I was looking for a place to stay in the area and it came up as a suggestion. The reviews were all 4-5 stars so I thought for sure it had changed hands. I remember a rude staff, dingy rooms, murky bathrooms, and really bad reviews... More

Was this review helpful? Yes 4
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

I really do have to completely disagree with our reviewers claim that we have changed for the worse. For an owner who just purchased this building which was definitely in need of renovation, just in November, I feel we have made some great changes and continue to do so. I'm proud to stay we are not the same old Neptune... More

Orlando, Florida
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 20, 2014

I chose to stay at this hotel, in spite of the "roach" situation that one guest experienced and wrote about here. I weighted my options and decided that I would give it a chance because it was still highly rated on TripAdvisor and other sites. I found this place to be a gem and well worth anyone's stay. My suite... More

Was this review helpful? Yes 2
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

It was an absolute pleasure to have you here. You not having WiFi in the room gave me a chance to meet an incredible guest/person and hopefully someone that will visit us as often as you can. I wish you the best on your travels and I will remain completely envious of you for being so worldly. Whenever I am... More

Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed January 15, 2014

When I booked this I was little concerned by the reviews saying it was dirty, had mold, etc...I found this not to be the case in the unit we rented. It was a studio, which was clean and tidy. It was not brand new, but it is in the style of the 50s and 60s beach culture, which I find... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review

Thank you for the great review!! More

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Additional Information about Neptune Hollywood Beach Hotel

Also Known As:
Neptune Hollywood Beach Club Hotel
Neptune Hollywood Beach Club Hotel Hollywood
Address: 310 McKinley Street, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Neptune Hollywood Beach Hotel 3*
Official Description (provided by the hotel):
True relaxation begins when you arrive at the Neptune Hollywood Beach Hotel. Full of sunshine, warmth and delight and that's just our customer service, get away from the distractions of life and immerse yourself in comfort and style in one of our 29 stylish suites. With ample room to relax or dine in, our layout includes an air conditioned spacious contemporary suite with a dining room table for four, comfortable sleeper sofa, LED TV with over 100 channels for easy entertainment plus a complete kitchen with all amenities including a full-size refrigerator, microwave, stove and more.Enchanting serene views that will be remembered for a lifetime await you as you look out your ocean view room to the sandy beach and the vibrant blue Atlantic Ocean.Savor your downtime and decompress on a comfortable pillow top mattress under crisp linens and get a peaceful rest as you lay your head on our comfy pillows. Enjoy the ocean breeze as you lie on one of our lounge chairs, sun bathe poolside or catch up on the book you have been meaning to finish, and then take a dip in the pristine swimming pool to cool off from the Florida sunshine.Centrally located between Miami and Fort Lauderdale; the attractions, dining and entertainment options are unlimited and the Neptune Hollywood Beach Hotel is just minutes away from all of them. ... more   less 
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