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All 66 Hollywood hotels

Westin Diplomat Resort and Spa

4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019
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Ranked #10 of 66 hotels in Hollywood
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 30, 2010
Toofastcat LONDON, ENGLAND
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2,367 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Diplomat Resort and Spa
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LONDON, ENGLAND
Top Contributor
128 reviews 128 reviews
83 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed November 30, 2010

We stayed for a few days in November 2010 and this was after a cruise and a stay on the West Coast of Florida in Naples. We had visited the Diplomat before for lunch last year, and thought we’d try the accommodation for the end of our trip. The room was just fine, exactly what you’d expect at the Westin... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Toofastcat, Thank you for taking the time to share your feedback with us. We value the comments you have given us and appreciate the time you have taken to share them. We are happy to learn that you enjoyed our facilities and had the opportunity to enjoy the pool and beach areas of our property and we thank you... More

Olathe, Kansas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 29, 2010

Stayed three nights that I wish could have been three weeks. The bed system that Westin has is second to none. Dined at three different restaurants here, and all were outstanding. I recommend having breakfast brought to your room at least once, it is delicious. Can't wait to come back next year!

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Toadbite, We are thrilled you thoroughly enjoyed your visit to the Westin Diplomat Resort & Spa. Our heavenly beds are our guests’ favorites and one of the reasons many continue to return to the Westin Family. Room service is a great way to start your day. There is nothing better than enjoying breakfast in bed :) We can't wait... More

Georgia
1 review
5 of 5 stars Reviewed November 29, 2010

We stayed at the Westin for three days pre-cruise. It was our first visit there and we were instantly wow'ed by the size and beauty of the hotel. We had a beachfront room with a balcony and we are so glad we did this because we spent a lot of time on the balcony relaxing. We enjoyed the pool and... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Greetings GwennyP, Thank you for your kind words. We are so happy to see that our team of ambassadors went above and beyond for you and your family. I have shared your feedback with our Food and Beverage manager to ensure that Fiona will be recognized for providing such special service to your husband and daughter. I cannot tell you... More

Fort Lauderdale, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 28, 2010

Hotel was lovely until I found 3 mysterious bugs crawling in the room. I put them in a tissue and feared they were bedbugs. Sure enough, I looked up pictures of bed bugs on the internet and they were indeed. The first thing I did was call hotel front desk and they sent 2 security guards to my room. I... More

Was this review helpful? Yes 3
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear jms34227, We take matters such us the one you described very seriously here at the Westin Diplomat. It is for this reason that we always involve our pest control partner Orkin to ensure a proper inspection is conducted by a professional and certified company. In addition to this we have a very stringent policy which is followed as we... More

Rochester, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 28, 2010

We just spent Thanksgiving week at the resort with family and friends. We booked 4 rooms and the management was able to re-shuffle our rooms to all adjoining on the ocean side prior to our arrival. All services at the resort were impeccable. Every member of the staff proved customer service and friendliness was their top priority. They could not... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hi AW_M_O_P Thank you for your review. We are so happy you had the opportunity to experience our transformation for the Holiday Season. Our Pastry team does a phenomenal job in transforming our coffee shop into a real Ginger Bread House and it is one of our guests’ favorites. Our team of ambassadors does their very best every day to... More

Saint Joseph, Michigan
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2010

We just got back and had a much better time than even expected. We were catered on the entire time. Our room was great with a breath-taking view. Really, I can't say enough good things about it. We got there and it was great but woke up the next morning and it was a Christmas wonderland! It was decorated to... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hi Hcod07, Thank you for your wonderful review. We are so thrilled to know that you and your party had such a great time with us. The holiday season is certainly in full force and we truly take pride in celebrating it to the best of our abilities. Our pastry team does a phenomenal job transforming our coffee shop into... More

Sherwood Park
Top Contributor
131 reviews 131 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 23, 2010

We stayed at the Diplomat after a 2 week cruise. It was a great transition from cruise ship living to real life. The rooms are at the Westin standard. The pools were very crowded for good reason...it is nicely setup. The fact that they are on the beach makes hitting the beach easy. My wife and I enjoyed walking down... More

Was this review helpful? Yes 1
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Olsonator, Thank you for your complimentary words about your recent visit to the Westin Diplomat. We are delighted to know that you will be visiting us back by the end of the year :) We look forward to seeing you! Be Well, Gabby M. More

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 21, 2010

I just returned from my second trip at the Diplomat in the last year. I went down to see the Bears~Dolphins game. We were surprised to see the Bears were staying at the hotel. What a blast! This property really is something special. All the employees were great as usual especially Sandra in the Workout gift shop. Very sweet girl.... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Soxfan46! Wow, I'm so happy you had such a great time with us and that you had the opportunity to see your football team play and win while in South Florida :) I have shared your kind words about Sandra with our Director of Fun, I know Sandra will be delighted to know she made such an impact during... More

Laval, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 20, 2010

I stayed at this hotel because I was attending a conference there. The lobby is absolutely gorgeous as are the pool areas. The room I was given, although I had asked for a king bed when I made my reservation, had 2 double beds. For a solo traveler, that kinda sucked. The rate that I was supposed to have (as... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello JanickM, Thank you for sharing your feedback with us. I’m sorry to see that your stay with us was just "OK". We strive to provide our guests with the best experience ever. Our kids club like many Westins has different activities which are complimentary to our guests during the weekends and you also have the ability of leaving your... More

Geneva, Switzerland
Top Contributor
76 reviews 76 reviews
70 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 17, 2010

I spent one night here for a conference. I arrived at around 11, and was pleased that they gave me a room right away. The room was excellent, well equipped, comfortable, quiet (in spite of lots of noise from some non-hotel construction outside), with a wrap-around balcony and views of Hollywood and the waterway. I could see the beach if... More

Was this review helpful? Yes 1
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Tourismspecialist88, Thank you for taking the time to share your experience with us. We are happy that you enjoyed your visit to the Westin Diplomat. I'm sorry the internet service was not working properly at the beginning of your stay. I have shared your experience with our IT team to double check our internet capabilities for future guests. Our... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(87)
  • Pool area(86)
  • Ocean views(51)
  • Sports bar(18)
  • Lounge chair(13)
  • Golf course(13)
  • Room service(10)
  • Fort Lauderdale(8)
  • South beach(7)
  • Front desk staff(6)

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

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Infinity Pool (28)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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Hotel Style
#1 Luxury Hotel in Hollywood #2 Business Hotel in Hollywood #6 Family Hotel in Hollywood #7 On the Beach Hotel in Hollywood #8 Romantic Hotel in Hollywood
Hotel Class
Official Description (provided by the hotel)
The Westin Diplomat Resort & Spa is a refreshing escape offering spectacular views of the Atlantic Ocean or Intracoastal Waterway. Located beachfront in Hollywood, between Fort Lauderdale and Miami, the AAA Four-Diamond resort's amenitites include 2 pools, private cabanas, watersports, Heavenly Spa by Westin, Westin WORKOUT Fitness Studio, Kids Club and 7 onsite restaurants. ... more   less 
Number of rooms
998

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Westin Diplomat Resort and Spa and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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