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All 66 Hollywood hotels

Westin Diplomat Resort and Spa

4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019
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Ranked #10 of 66 hotels in Hollywood
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 27, 2011
matybrmom Calgary, Canada
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2,356 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Diplomat Resort and Spa
See the most recent reviews
Calgary, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2011

Great Hotel. Purchased on Hotwire and got an incredible price. It was our first time to Florida. Stayed at the Westin for 2 nights after our cruise. We will definately be back soon and hope we can get another great deal. The rooms were huge,clean, quiet and very nice. we didn't get a balcony but the view was perfect. Loved... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Matybrmom , Thank you for your kind words about your visit to the Westin Diplomat. We are so happy to know that we closed your trip on a high note :). We look forward to welcoming you back in the future! Stay Warm.... Gabby M. More

Westfield, NC
1 review
2 of 5 stars Reviewed January 27, 2011

I stayed here for a buisness conference. The room itself was very nice (bed was comfortable)-- however, it was dirty. There were black hairs in the bathtub, and the counters were dirty. The WORST thing about this place has to be the overpriced.. well-- EVERYTHING. 6.00 for a bottled water?? 1.00 for the paper?? charged for in room internet?? This... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Jmyers4736, Thank you for your review. I'm sorry to see that you had a less than perfect experience in our resort. We pride ourselves in providing only the best service to our guests. Please know that we conduct regular competitive price evaluations and we have found to be priced in all of our services below many resorts in our... More

chicago
Top Contributor
55 reviews 55 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 26, 2011

Great hotel, very comfy and clean rooms. The pool was packed - especially with kids- but I'd expect that at any resort. We watched the NFL playoff games @ Rivals, the food was delicious and the beer buckets were cheap. I didn't try any of the other restaurants on the property but I wouldn't hesitate given the great food at... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Juliette1417, Thank you for your kind words about your visit to the Westin Diplomat Resort & Spa. We are thrilled to learn you enjoyed your getaway from the cold weather in Chicago. I have shared your feedback with our manager from Rivals as I know they truly pride themselves in providing a great experience for our guests. We hope... More

Toronto, Canada
Top Contributor
115 reviews 115 reviews
76 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed January 25, 2011

Value - I was able to stay here by winning the bid on Priceline for less than $100 and that made it truly an incredible deal. Location - on the ocean side. Hotel parking at $20 a day is across the street. There is a bridge you can cross from the parking lot to the hotel. Lots of shopping and... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello the_lowdown, Thank you for sharing your feedback with us. We are happy to know that you enjoyed your visit to the Westin Diplomat. Your descriptions regarding our bathrooms, linen quality and pools are fantastic! Our property does offer different styles of rooms and some of them have balconies and others don't, hopefully next time you will have the opportunity... More

Ottawa
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 20, 2011

We booked one night at this hotel through a bidding for travel website for the night following our Caribbean cruise. I got a very good rate for this area and could probably have not afforded this hotel otherwise. The hotel building is very impressive. When we pulled up there were lots of valets and bellman to help with luggage. Although... More

Was this review helpful? Yes 1
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello uplandsgirl, Thank you for your thorough review. We are delighted to know the Westin Diplomat Resort & Spa was nice getaway spot for this visit to South Florida. You truly took the time to explore all the amenities our hotel has to offer, by dinning in several of our restaurants, taking the shuttle to the golf location and swimming... More

Falmouth, Massachusetts
1 review
4 of 5 stars Reviewed January 20, 2011

My husband and I spent the night before our cruise here. We booked through hotwire and were a bit nervous because of some negative reviews regarding the staff. It is a wonderful location, and the staff were friendly enough toward us (they are very matter-of-fact --not really warm and fuzzy). The room was large and clean - the bathroom was... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Zoemcbar, Thank you for your review about your visit to the Westin Diplomat. We are happy to know that you had the opportunity to enjoy our resort even it was for one evening. We hope to welcome you back in the future. Be Well, Gabby M. More

home
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 18, 2011 via mobile

Just returned from a long weekend at the resort. We have stayed at the property a couple times in the past. We upgraded to the Executive floor. We were immediately turned off when after settling in, we went to the beach at 2:30. We walked down a bit and laid out towels on an open lounge chair. 15 minutes later... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear cklmo, Thank you for your feedback. We are happy to know you are a loyal customer and have returned to visit our resort in different occasions. I'm sorry if the fees for beach chairs were not to your liking; we offer complimentary lounge chairs in our pool deck for the enjoyment of all of our guests and we partner... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 17, 2011

I was one of the fortunate people who found a great deal on-line for $239 a night for an ocean front room with breakfast for 2 daily - it was a bargain! We ended up booking two rooms, one for our teenage daughters and one for my husband and I. Both rooms had unbelievable views of the ocean and the... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello 8885, Thanks for your great feedback. We are thrilled to learn that you and your family had a phenomenal time at the Westin Diplomat Resort & Spa and that you will return to our resort in the future. I will share your compliments regarding the housekeeping service with our management team as well as ensure we are better prepared... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 16, 2011

We booked on a third party site, and we even got an upgrade when we checked in. Nice large room. Stunning views. The only issue was that the bathroom and room was not cleaned well. but did not want to complain as we checked in so late at night and went to bed. but still was amazing value, great service,... More

Was this review helpful? Yes
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Toroboy, Thank you for your kind words about your visit to the Westin Diplomat Resort & Spa. We are delighted to see you had a wonderful time even if it was for a very short time. Please accept my apologies if the room was not cleaned to your liking, I will be sharing you feedback with our Director of... More

München
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 14, 2011

We spent 7 nights in this outstanding hotel. The architecture of the building is amazing. We had a room with a king-size bide in the 37. floor. The room was great, with lots of space and a very comfortable bed. The balcony to the side of the ocean was very nice. Everything was very clean and the bathroom is amazing.... More

Was this review helpful? Yes 1
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Newhouse17! We are so happy to know that your 8 day vacation was a memorable one. Our team of ambassadors is always looking for ways to ensure our guests leave the resort feeling relaxed and ready for their day to day activities. Thank you for all your complimentary words about our pools, room and lobby environment. It is great... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Pool area(88)
  • Ocean views(51)
  • Sports bar(18)
  • Golf course(13)
  • Lounge chair(13)
  • Room service(10)
  • Fort Lauderdale(8)
  • South beach(7)
  • Front desk staff(6)

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

1,772 photos of this hotel

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Beach (30)
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Corner Suite (43)
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Golf Location Pool (11)
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Governors Suite (92)
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Grande Deluxe Room (83)
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Infinity Pool (28)
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Lagoon Pool (36)
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The Hotel (53)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Hollywood #2 Business Hotel in Hollywood #6 Family Hotel in Hollywood #7 On the Beach Hotel in Hollywood #7 Romantic Hotel in Hollywood
Hotel Class
Official Description (provided by the hotel)
The Westin Diplomat Resort & Spa is a refreshing escape offering spectacular views of the Atlantic Ocean or Intracoastal Waterway. Located beachfront in Hollywood, between Fort Lauderdale and Miami, the AAA Four-Diamond resort's amenitites include 2 pools, private cabanas, watersports, Heavenly Spa by Westin, Westin WORKOUT Fitness Studio, Kids Club and 7 onsite restaurants. ... more   less 
Number of rooms
998

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Westin Diplomat Resort and Spa and other travelers.
3 questions

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Questions? Get answers from Westin Diplomat Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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